Shirley Chua Jin Lin holds a PhD degree in Asset & Facilities Management and Bachelor degree in Building Surveying from the Faculty of Built Environment, Universiti Malaya, Malaysia. Her research interests are in Facilities Management and Analytic Hierarchy Process. She has also been involved in various research grants and has published some ISI and Scopus-indexed technical publications in journals and proceedings pertaining building maintenance and facilities management. She has also received a few awards throughout her studies and career path which include Building Surveying Excellent Award, Universiti Malaya Book Prize, Universiti Malaya Excellence Award 2015, Certificate of Excellent Service 2018 and Excellence Service Award 2020.