Curriculum Vitae

SR DR. SHIRLEY CHUA JIN LIN

Senior Lecturer
  • Department of Building Surveying
    Faculty of Built Environment
  • shirleychua88
  • +603-79677952

BIOGRAPHY

Shirley Chua Jin Lin holds a PhD degree in Asset & Facilities Management and Bachelor degree in Building Surveying from the Faculty of Built Environment, Universiti Malaya, Malaysia. Her research interests are in Facilities Management and Analytic Hierarchy Process. She has also been involved in various research grants and has published some ISI and Scopus-indexed technical publications in journals and proceedings pertaining building maintenance and facilities management. She has also received a few awards throughout her studies and career path which include Building Surveying Excellent Award, Universiti Malaya Book Prize, Universiti Malaya Excellence Award 2015, Certificate of Excellent Service 2018 and Excellence Service Award 2020.

ACADEMIC QUALIFICATION

  • MRISM, (Building Surveying)
    Royal Institution of Surveyors Malaysia
  • PhD, (Building Surveying)
    Universiti Malaya (UM)
  • BBUIDSURV(HONS), (Building Surveying)
    Universiti Malaya (UM)

ADMINISTRATIVE DUTIES

  • Committee Members
    01 Oct 2024 - 30 Sep 2027 (University Malaya)
  • Curriculum Review
    13 Nov 2024 - 31 Dec 2026 (Department)
  • Committee Members
    01 Nov 2024 - 31 Oct 2026 (Department of Building Surveying, Faculty of Built Environment)
  • Pakar Jaminan Kualiti Program (Programme Quality Assurance Expert-ProQAE)
    01 Jan 2024 - 31 Dec 2025 (University Malaya)
  • Committee Members
    07 Oct 2024 - 06 Oct 2025 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Members
    07 Oct 2024 - 06 Oct 2025 (Department of Building Surveying, Faculty of Built Environment)
  • Coordinator
    08 Mar 2021 - 08 Mar 2023 (Department of Building Surveying, Faculty of Built Environment)
  • Task Force for ODL PSAR
    15 Nov 2021 - 30 Nov 2022 (Department of Building Surveying, Faculty of Built Environment)
  • Head of Unit
    01 Jan 2022 - 09 Nov 2022 (International)
  • Programme Coordinator
    01 Aug 2020 - 31 Jul 2022 (Department of Building Surveying, Faculty of Built Environment)
  • AHLI JAWATANKUASA KURIKULUM
    18 Dec 2020 - 31 Dec 2021 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Member (AJK Kualiti)
    14 Dec 2020 - 13 Dec 2021 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Member for RISM Accreditation Visit
    06 Mar 2021 - 03 Nov 2021 (Department of Building Surveying, Faculty of Built Environment)
  • Comittee Member for Shanghai-Kuala Lumpur International Conference 2021
    30 Jun 2021 - 31 Oct 2021 (International)
  • PELANTIKAN SEBAGAI AHLI JAWATANKUASA DOKUMENTASI BAGI PENYEDIAAN LAPORAN AKREDITASI SEMULA ROYAL INSTITUTION OF CHARTERED SURVEYORS (RICS), PROGRAM SARJANA MUDA UKUR BANGUNAN
    01 Jun 2020 - 31 May 2021 (Department of Building Surveying, Faculty of Built Environment)
  • AHLI JAWATANKUASA DOKUMENTASI PSAR02 BAGI PROGRAM SARJANA MUDA UKUR BANGUNAN
    01 Jun 2020 - 31 May 2021 (Department of Building Surveying, Faculty of Built Environment)
  • Pempamer for UM Postgraduate Virtual Open Day
    27 Feb 2021 - 28 Feb 2021 (University Malaya)
  • Committee Member (AJK Latihan Industri & Kerjaya)
    11 Nov 2019 - 10 Nov 2020 (Department of Building Surveying, Faculty of Built Environment)
  • Treasury
    01 Jan 2020 - 09 Sep 2020 (International)
  • Committee Member (AJK Kemasukan Master of Facilities & Maintenance Management )
    21 Feb 2019 - 31 Jul 2020 (University Malaya)
  • Committee Member (AJK Dokumentasi PSAR02 Bagi Program Sarjana Muda Ukur Bangunan )
    24 Jun 2019 - 31 Dec 2019 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Member (AJK Dokumentasi PSAR03 Bagi Program Sarjana Pengurusan Fasiliti & Penyenggaraan )
    24 Jun 2019 - 31 Dec 2019 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Member (AJK Lawatan Akreditasi Semula RICS bagi Program MFMM)
    24 Jun 2019 - 31 Dec 2019 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Member (AJK Dokumentasi Akreditasi Pertubuhan Juruukur Malaysia)
    24 Jun 2019 - 31 Dec 2019 (Department of Building Surveying, Faculty of Built Environment)
  • Coordinator for Student Academic Advisor Programme
    19 Oct 2017 - 30 Dec 2019 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Member (AJK Latihan Industri & Kerjaya)
    03 Sep 2018 - 08 Sep 2019 (Department of Building Surveying, Faculty of Built Environment)
  • Organizing Committee for 3rd International Built Environment Undergraduate Research Competition (BEURC) 2018
    01 Jan 2018 - 12 Apr 2018 (International)
  • Committee Member, Ahli Jawatankuasa Unit Latihan Industri Fakulti
    16 Mar 2015 - 31 Dec 2017 (Department of Building Surveying, Faculty of Built Environment)
  • Secretary for 3rd Malaysia- Europe Facilities Management & Maintenance Conference
    19 Aug 2016 - 26 Sep 2017 (Department of Building Surveying, Faculty of Built Environment)
  • Committee Member, Jawatankuasa Kecil Penyelidikan & Penerbitan (JKK-Penerbitan)
    16 Sep 2014 - 15 Sep 2016 (Department of Building Surveying, Faculty of Built Environment)
  • Indexing Committee for 4th International Building Control Conference 2016
    17 Mar 2015 - 16 Mar 2016 (International)
  • Assistant Secretary for 2nd Malaysian-Europe Facilities Management & Maintenance Conference
    26 Mar 2015 - 30 Sep 2015 (International)
  • Pengacara Majlis Sesi Interaksi Bersama Profesor, Program Minggu Haluansiswa sesi 2015/2016
    02 Sep 2015 - 02 Sep 2015 (Department of Building Surveying, Faculty of Built Environment)
  • University of Malaya Representative and Organising Committee, 7th International Surveying Conference for Undergraduates 2015
    07 Nov 2014 - 23 May 2015 (International)
  • Rapporteur, APRU PROVOST Forum 2014 at University of Malaya and The Gardens Hotel & Residences
    03 Nov 2014 - 05 Nov 2014 (International)
  • University of Malaya Representative and Organising Committee, ISCU 6th International Surveying Conference for Undergraduates 2014
    05 May 2014 - 17 May 2014 (International)

MEMBERSHIPS

  • ROYAL INSTITUTION OF SURVEYORS MALAYSIA , MEMBER
    Since 2022 (National)
  • ROYAL INSTITUTION OF SURVEYORS MALAYSIA, COMMITTEE MEMBER
    Since 2014 (University)
  • EDITORIAL BOARD FOR JOURNAL OF PROJECT MANAGEMENT PRACTICE, EDITORIAL BOARD
    2020 to 2022 (University)
  • MASTER OF FACILITIES AND MAINTENANCE MANAGEMENT COORDINATOR, PRESIDENT/ CHIEF
    2020 to 2022 (University)
  • TASKFORCE FOR ODL PSAR, COMMITTEE MEMBER
    2021 to 2021 (University)
  • COMMITTEE MEMBER FOR SHANGHAI KUALA LUMPUR CONFERENCE 2021, COMMITTEE MEMBER
    2021 to 2021 (International)
  • COMMITTEE MEMBER FOR RISM VISIT, COMMITTEE MEMBER
    2021 to 2021 (National)

AWARD AND STEWARDSHIP

  • EXCELLENCE SERVICE AWARD
    University of Malaya, 2020 (University)
  • Bronze Award in Teaching & Learning research project entitled "Addressing Programme Learners' Diversity: Adopting A Personalised Teaching and Learning Frameworl for Master of Facilities and Maintenance Management (FM) Programme " in International Learning Improvement & Teaching Enhancement Conference (LITEC) 2020
    ADeC UM, 2020 (International)
  • Paper Reviewer, Parallel Session Chairperson & Best Paper Judge
    Centre for Building, Construction & Tropical Architecture (BuCTA) Faculty of Built Environment, University of Malaya, 2019 (International)
  • CERTIFICATE OF EXCELLENT SERVICE
    University of Malaya, 2018 (University)
  • UM EXCELLENCE AWARD
    NAIB CANSELOR, 2015 (University)
  • Dean's List
    University Of Malaya, 2011 (Ptj/ Faculty)
  • University of Malaya Book Prize
    University Of Malaya, 2011 (University)
  • Building Surveying Excellent Award(Anugerah Cemerlang Jabatan Ukur Bangunan)
    University Of Malaya, 2011 (Ptj/ Faculty)

PUBLICATIONS

Article in Journal
WoS
  1. Ali, Azlan Shah; Chua, Shirley Jin Lin; Bin Umar, Mohd Azlan (2024). Sick building syndrome in air-conditioned museum, MUSEUM MANAGEMENT AND CURATORSHIP. . doi:10.1080/09647775.2023.2235675
  2. Ali, Azlan Shah; Chua, Shirley Jin Lin (2023). Factors influencing buyers' and investors' decisions in acquiring property in hillside areas, AIN SHAMS ENGINEERING JOURNAL. 14(1). doi:10.1016/j.asej.2022.101827
  3. Ow, Wee Fhong; Chua, Shirley Jin Lin; Ali, Azlan Shah (2023). Maintenance of National Heritage Anglican Churches in Malaysia, ADVANCES IN CIVIL ENGINEERING. 2023. doi:10.1155/2023/6146735
  4. Musa, Shamsudeen; Nisham Musa, Zairul; Chua, Shirley Jin Lin (2021). A Model for Managing the Performance of CMMS Deployment in High-Rise Office Buildings: A View from Lagos, Nigeria, ADVANCES IN CIVIL ENGINEERING. 2021. doi:10.1155/2021/3720231
  5. Au-Yong, C. P., Ali, A. S., Chua, S. J. L. (2019). Maintenance priority in high-rise housings: practitioners perspective versus actual practice. Journal of Engineering Research, 7(2), 167-177.
  6. Au-Yong, C. P., Chua, S. J. L., Ali, A. S., Tucker, M. (2019). Optimising maintenance cost by prioritising maintenance of facilities services in residential buildings. Engineering Construction and Architectural Management, 26(8), 1593-1607. doi:10.1108/ecam-07-2018-0265
  7. Au-Yong, Cheong Peng; Ali, Azlan Shah; Chua, Shirley Jin Lin (2019). Maintenance priority in high-rise housings: practitioners' perspective versus actual practice, JOURNAL OF ENGINEERING RESEARCH. 7(2), 167-177
  8. Au-Yong, Cheong Peng; Chua, Shirley Jin Lin; Ali, Azlan Shah; Tucker, Matthew (2019). Optimising maintenance cost by prioritising maintenance of facilities services in residential buildings, ENGINEERING CONSTRUCTION AND ARCHITECTURAL MANAGEMENT. 26(8), 1593-1607. doi:10.1108/ECAM-07-2018-0265
  9. Kamaruzzaman, SN; Egbu, CO; Mahyuddin, N; Zawawi, EMA; Chua, SJL; Azmi, NF (2018). The impact of IEQ on occupants' satisfaction in Malaysian buildings, INDOOR AND BUILT ENVIRONMENT. 27(5), 715-725. doi:10.1177/1420326X16689493
  10. Au-Yong, Cheong Peng; Ali, Azlan Shah; Ahmad, Faizah; Chua, Shirley Jin Lin (2017). Optimal inspection frequency to mitigate the risk of building system failure, STRUCTURAL ENGINEERING AND MECHANICS. 64(3), 347-352. doi:10.12989/sem.2017.64.3.347
  11. Chua, Shirley Jin Lin; Ali, Azlan Shah; Alias, Anuar Bin (2015). IMPLEMENTATION OF ANALYTIC HIERARCHY PROCESS (AHP) DECISION MAKING FRAMEWORK FOR BUILDING MAINTENANCE PROCUREMENT SELECTION: CASE STUDY OF MALAYSIAN PUBLIC UNIVERSITIES, EKSPLOATACJA I NIEZAWODNOSC-MAINTENANCE AND RELIABILITY. 17(1), 7-18. doi:10.17531/ein.2015.1.2
  12. Chua, Shirley Jin Lin; Ali, Azlan Shah; Bin Alias, Anuar (2015). Analytic Hierarchy Process Decision-Making Framework for Procurement Strategy Selection in Building Maintenance Work, JOURNAL OF PERFORMANCE OF CONSTRUCTED FACILITIES. 29(2). doi:10.1061/(ASCE)CF.1943-5509.0000529
ESCI
  1. Myeda, Nik Elyna; Chua, Shirley Jin Lin; Aqillah, Nur Syafiqatul (2023). Adopting quality management (QM) principles in managing facilities management service delivery, INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT. . doi:10.1108/IJQRM-08-2022-0253
  2. Chua, Shirley Jin Lin; Myeda, Nik Elyna; Teo, Yuan Xi (2022). Facilities management: towards flexible work arrangement (FWA) implementation during Covid-19, JOURNAL OF FACILITIES MANAGEMENT. . doi:10.1108/JFM-09-2021-0101
  3. Awang, Nuratiqah Aisyah; Chua, Shirley Jin Lin; Ali, Azlan Shah; Au-Yong, Cheong Peng; Naicker, Amaramalar Selvi; Yuliawiratman, Brenda Saria (2021). Persons with disability perception of facilities management service quality: hospital buildings in Malaysia, INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE. . doi:10.1108/IJHCQA-08-2020-0165
  4. Ali, Azlan Shah; Chua, Shirley Jin Lin; Lim, Melissa Ee Ling (2019). Physical environment comfort towards Malaysian universities office employers' performance and productivity, FACILITIES. 37(11-12), 686-703. doi:10.1108/F-06-2016-0060
  5. Au-Yong, Cheong Peng; Ali, Azlan Shah; Chua, Shirley Jin Lin (2019). A literature review of routine maintenance in high-rise residential buildings A theoretical framework and directions for future research, JOURNAL OF FACILITIES MANAGEMENT. 17(1), 2-17. doi:10.1108/JFM-10-2017-0051
  6. Soh, Khai Ying; Chua, Shirley Jin Lin; Ali, Azlan Shah; Au-Yong, Cheong Peng; Alias, Anuar (2019). Relationship between building maintenance sourcing strategy selection factors and performance, JOURNAL OF FACILITIES MANAGEMENT. 17(2), 157-174. doi:10.1108/JFM-04-2018-0026
  7. Chua, Shirley Jin Lin; Zubbir, Najilah Bt; Ali, Azlan Shah; Au-Yong, Cheong Peng (2018). Maintenance of high-rise residential buildings, INTERNATIONAL JOURNAL OF BUILDING PATHOLOGY AND ADAPTATION. 36(2), 137-151. doi:10.1108/IJBPA-09-2017-0038
  8. Au-Yong, Cheong Peng; Ali, Azlan-Shah; Ahmad, Faizah; Chua, Shirley Jin Lin (2017). Influences of key stakeholders' involvement in maintenance management, PROPERTY MANAGEMENT. 35(2), 217-231. doi:10.1108/PM-01-2016-0004
  9. Ali, Azlan Shah; Chua, Shirley Jin Lin; Ali, Dg Badariah Ag (2016). ISSUES AND CHALLENGES FACED BY GOVERNMENT OFFICE BUILDINGS IN PERFORMING MAINTENANCE WORK, JURNAL TEKNOLOGI. 78(11), 11-23
Scopus
  1. Au-Yong C.P., Saw T.G., Chua S.J.L., Ali A.S., Musa Z.N., Wan-Shukery W.S.A. (2024). Property management services under the Malaysian Valuers, Appraisers, Estate Agents and Property Managers Act 1981 and the Property Management Standards, Journal of Facilities Management. . doi:10.1108/JFM-12-2023-0125
  2. Chua S.J.L., Beh S.P., Myeda N.E., Ali A.S. (2024). Enhancing FM digitalization strategies for shopping complexes amidst post-COVID-19: a case study analysis and improvement insights, Facilities. . doi:10.1108/F-09-2022-0120
  3. Chua S.J.L., Myeda N.E., Azmi N.F., Wong C.W. (2024). Ascendancy of coworking space: user perceptions toward workspace features, Journal of Corporate Real Estate. . doi:10.1108/JCRE-06-2023-0023
  4. Ali A.S., Chua S.J.L. (2023). Factors influencing buyers and investors decisions in acquiring property in hillside areas, Ain Shams Engineering Journal. 14(1). doi:10.1016/j.asej.2022.101827
  5. Chua S.J.L., Myeda N.E., Akashah F., Azmi N.F. (2023). Guest editorial for special issue Facilities management technologies in emerging economies , Journal of Facilities Management. 21(4), 489. doi:10.1108/JFM-09-2023-279
  6. Chua S.J.L., Myeda N.E., Teo Y.X. (2023). Facilities management: towards flexible work arrangement (FWA) implementation during Covid-19, Journal of Facilities Management. 21(5), 697-716. doi:10.1108/JFM-09-2021-0101
  7. Myeda N.E., Chua S.J.L., Aqillah N.S. (2023). Adopting quality management (QM) principles in managing facilities management service delivery, International Journal of Quality and Reliability Management. . doi:10.1108/IJQRM-08-2022-0253
  8. Ow W.F., Chua S.J.L., Ali A.S. (2023). Maintenance of National Heritage Anglican Churches in Malaysia, Advances in Civil Engineering. 2023. doi:10.1155/2023/6146735
  9. Ow W.F., Chua S.J.L., Ali A.S. (2023). The features of Anglican churches in Malaysia and their maintenance practices, Journal of Facilities Management. . doi:10.1108/JFM-10-2021-0130
  10. Ali A.S., Chua S.J.L., Riley M., Gan S.W. (2022). The Impact of Life Cycle Cost Analysis (LCC) Towards Maintenance Performance for High-Rise Residential Lift System, Journal of Design and Built Environment. 22(1), 1-12
  11. Awang N.A., Chua S.J.L., Ali A.S., Au-Yong C.P., Naicker A.S., Yuliawiratman B.S. (2021). Persons with disability perception of facilities management service quality: hospital buildings in Malaysia, International Journal of Health Care Quality Assurance. 34(3-4), 125-139. doi:10.1108/IJHCQA-08-2020-0165
  12. Musa, S., Nisham Musa, Z., & Chua, S. J. L. (2021). A Model for Managing the Performance of CMMS Deployment in High-Rise Office Buildings: A View from Lagos, Nigeria. Advances in Civil Engineering, 2021. doi: 10.1155/2021/3720231
  13. Ali A.S., Au-Yong C.P., Chua S.J.L. (2019). A case study on the building condition of elderly homes and its maintenance recommendations, Malaysian Construction Research Journal. 29(3), 31-47
  14. Ali A.S., Chua S.J.L., Lim M.E.L. (2019). Physical environment comfort towards Malaysian universities office employers performance and productivity, Facilities. 37(11-12), 686-703. doi:10.1108/F-06-2016-0060
  15. Au-Yong C.P., Ali A.S., Chua S.J.L. (2019). A literature review of routine maintenance in high-rise residential buildings: A theoretical framework and directions for future research, Journal of Facilities Management. 17(1), 2-17. doi:10.1108/JFM-10-2017-0051
  16. Au-Yong C.P., Ali A.S., Chua S.J.L. (2019). Maintenance priority in high-rise housings: Practitioners' perspective versus actual practice, Journal of Engineering Research (Kuwait). 7(2), 167-177
  17. Au-Yong C.P., Chua S.J.L., Ali A.S., Tucker M. (2019). Optimising maintenance cost by prioritising maintenance of facilities services in residential buildings, Engineering, Construction and Architectural Management. 26(8), 1593-1607. doi:10.1108/ECAM-07-2018-0265
  18. Soh K.Y., Chua S.J.L., Ali A.S., Au-Yong C.P., Alias A. (2019). Relationship between building maintenance sourcing strategy selection factors and performance, Journal of Facilities Management. 17(2), 157-174. doi:10.1108/JFM-04-2018-0026
  19. Au-Yong C.P., Ali A.S., Chua S.J.L., Che-Ani A.I. (2018). Maintenance Interval towards Different Facilities and Services in High-Rise Housing, Journal of Design and Built Environment. 2018(Speical Issue 1), 54-61. doi:10.22452/jdbe.sp2018no1.5
  20. Chua S.J.L., Au-Yong C.P., Ali A.S., Hasim M.S. (2018). Building maintenance practices towards the common defects and resident s satisfaction of elderly homes, Journal of Design and Built Environment. 2018(1), 62-71. doi:10.22452/JDBE.SP2018NO1.6
  21. Chua S.J.L., Zubbir N.B., Ali A.S., Au-Yong C.P. (2018). Maintenance of high-rise residential buildings, International Journal of Building Pathology and Adaptation. 36(2), 137-151. doi:10.1108/IJBPA-09-2017-0038
  22. Kamaruzzaman S.N., Egbu C.O., Mahyuddin N., Ahmad Zawawi E.M., Chua S.J.L., Azmi N.F. (2018). The impact of IEQ on occupants satisfaction in Malaysian buildings, Indoor and Built Environment. 27(5), 715-725. doi:10.1177/1420326X16689493
  23. Au-Yong C.P., Ali A.-S., Ahmad F., Chua S.J.L. (2017). Influences of key stakeholders involvement in maintenance management, Property Management. 35(2), 217-231. doi:10.1108/PM-01-2016-0004
  24. Au-Yong C.P., Ali A.S., Ahmad F., Chua S.J.L. (2017). Optimal inspection frequency to mitigate the risk of building system failure, Structural Engineering and Mechanics. 64(3), 347-352. doi:10.12989/sem.2017.64.3.347
  25. Awang N.A., Chua S.J.L., Ali A.S. (2017). Building condition assessment focusing on persons with disabilities facilities at hospital buildings, Journal of Design and Built Environment. 17, 73-84. doi:10.22452/jdbe.sp2017no1.7
  26. Ali A.S., Chu S.J.L., Ag Ali D.B. (2016). Issues and challenges faced by government office buildings in performing maintenance work, Jurnal Teknologi. 78(11), 11-23. doi:10.11113/.v78.8363
  27. Ali A.S., Chua S.J.L., Lim M.E.-L. (2015). The effect of physical environment comfort on employees performance in office buildings: A case study of three public universities in Malaysia, Structural Survey. 33(4-5), 294-308. doi:10.1108/SS-02-2015-0012
  28. Jin Lin S.C., Ali A.S., Alias A.B. (2015). Analytic hierarchy process decision-making framework for procurement strategy selection in building maintenance work, Journal of Performance of Constructed Facilities. 29(2). doi:10.1061/(ASCE)CF.1943-5509.0000529
Others
  1. Ali A.S., Chua S.J.L. (2023). Factors influencing buyers and investors decisions in acquiring property in hillside areas, Ain Shams Engineering Journal. 14(1),. doi:10.1016/j.asej.2022.101827
  2. Ow W.F., Chua S.J.L., Ali A.S. (2023). Challenges of Maintaining National Heritage Anglican Churches in Malaysia A Perspective from Building Custodians, Lecture Notes in Civil Engineering. 310(), 435-442. doi:10.1007/978-981-19-8024-4_37
  3. Ali, A.S., Chua, S.J.L., & Lim, M.E.L. (2019). "Physical environment comfort towards malaysian universities office employers performance and productivity". Facilities,Vol. 37 No. 11/12,pp. 686-703.
  4. Au-Yong, C. P., Ali, A. S., & Chua, S. J. L. (2019). Maintenance priority in high-rise housings: practitioners' perspective versus actual practice. Journal of Engineering Research, 7(2), 167-177, http://kuwaitjournals.org/jer/index.php/JER/article/view/5494
  5. Azmi, N.F., Ruslee, S.N., Harumain, Y.A.S., Kamaruzzaman, S.N., Chua, S.J.L., & Au-Yong, C.P. (2019). A study of overcrowding factors in public low-cost housing in Malaysia, Journal of Building Performance, 10(1), 52-58, http://spaj.ukm.my/jsb/index.php/jbp/article/view/286/pdf
  6. Soh, K. Y., Chua, S. J. L., Ali, A. S., Au-Yong, C. P., & Alias, A. (2019). Relationship between building maintenance sourcing strategy selection factors and performance. Journal of Facilities Management, 17(2), 157-174, https://doi.org/10.1108/JFM-04-2018-0026
  7. Chua S.J.L., Au-Yong C.P., Ali A.S., Hasim M.S. (2018). Building maintenance practices towards the common defects and resident s satisfaction of elderly homes, Journal of Design and Built Environment. 2018(1), 62-71. doi:10.22452/JDBE.SP2018NO1.6
  8. Chua, S. J. L., Au-Yong, C. P., Ali, A. S., & Hasim, M. S. (2018). Building Maintenance Practices towards the Common Defects and Resident s Satisfaction of Elderly Homes. Journal of Design and Built Environment, (SI), 62-71.
  9. Kamaruzzaman, S.N.; Egbu C.O.; Mahyuddin, N.; Zawawi , E.M.A.; Chua, S.J.L.; Azmi, N. F. (2018). The impact of IEQ on occupants' satisfaction in Malaysian buildings. Indoor and Built Environment, Vol. 27 (5), pp. 715 725.
  10. Au-Yong, C. P., Ali, A. S., Ahmad, F., & Chua, S. J. L. (2017). Influences of key stakeholders involvement in maintenance management. Property Management, 35(2), 217-231, https://doi.org/10.1108/PM-01-2016-0004
  11. Awang, N.A., Chua, S.J.L., & Ali, A.S. (2017). Building condition assessment focusing on persons with disabilities facilities at hospital buildings. Journal of Design and Built Environment, Special Issue 2017.
  12. Chua, S.J.L., Shahruddin, O., Ali, A.S., Au-Yong, C.P., & Azmi, N.F. (2017). Personalisation of internet based business office layout. Journal of Building Performance, 8(1), 39-46.
  13. Kam,H.W, Baharum, M.R & Chua, S.J.L. 2016.A review of commercial waste recycling policy in Malaysia. Int. J. Environment and Sustainable Development.Vol. 15, No. 4, 404-422.
  14. Myeda, N.E., Chua, S.J.L., Ramli, M.H., (2017), "Preserving Colonial Buildings in Malaysia: Identifying Factors of Building Defects", International Surveying Research Journal, Vol 7 (1).
  15. Azlan Shah Ali,Chua, S.J.L, Lim, M.E.L. 2015. The effect of physical environment comfort on employees' performance in office buildings: A case study of three public universities in Malaysia. Structural Survey, 33(4/5): 294-308
  16. Anuar Alias Alias, Hamsani, D. F., Shirley Jin Lin Chua & Zaid, S. M. 2014.Psychologically impacted houses superstitions and marketability problems. Journal of Building Performance 5(1) : 34-49.
  17. Shirley Jin Lin Chua, Azlan Shah Ali & Anuar Alias 2014. Procurement Method Selection for Building Maintenance Projects: The Case of Malaysian Public Universities. World Journal of Engineering and Technology 2 : 7-13.
  18. Azlan Shah Ali & Shirley Jin Lin Chua. 2011. Issues and Challenges in Implementation of Planned Maintenance in Malaysia.The Surveyors, Malaysia. Institution of Surveyors Malaysia, Malaysia. 46(4) : 33-37.
Books
  1. Au-Yong, C. P., & Chua, S. J. L. (2024). Planning and Implementation of Building Maintenance Strategies. Batu Pahat, Johor: Penerbit UTHM.
Chapter in Books
  1. Ali, A.S., Myeda, N.E and Chua, S.J.L (2023). Incorporating Personalised Learning in Delivering A Studio-based Course. In Hamzaid, N.A (Ed), )Personalised Learning (pp. 243-254). Universiti Malaya Press. DOI:10.14425/978967488
  2. Zahiruddin Fitri., et al (2018) Building Pathology, Maintenance and Refurbishment. In Mike Riley et al., Building Design, Construction and Performance in Tropical Climates (pp. xx-xx). Oxon: Routledge
Article in Proceeding
WoS
  1. Ow, Wee Fhong; Chua, Shirley Jin Lin; Ali, Azlan Shah (2023). Challenges of Maintaining National Heritage Anglican Churches in Malaysia-A Perspective from Building Custodians, ADVANCES IN CIVIL ENGINEERING MATERIALS. 310, 435-442. doi:10.1007/978-981-19-8024-4_37
Scopus
  1. Ow W.F., Chua S.J.L., Ali A.S. (2023). Challenges of Maintaining National Heritage Anglican Churches in Malaysia A Perspective from Building Custodians, Lecture Notes in Civil Engineering. 310, 435-442. doi:10.1007/978-981-19-8024-4_37
Others
  1. Au-Yong, C. P., Ali, A. S., & Chua, S. J. L. (2016). Interval of Routine Maintenance and Maintenance Performance: A Literature Review. MATEC Web Conference: The 4th International Building Control Conference 2016 (IBCC 2016), 66, 00007.
  2. Baharum, M.R., Kam, H.W., & Chua, S.J.L. (2016). Perceived strategic implication of solid waste recycling across malaysian higher education institutions. MATEC Web Conference, The 4th International Building Control Conference 2016 (IBCC 2016),Vol. 66 , 00091.
  3. Chua, S.J.L., Ali, A.S., & Lim, M.E.L. (2016). Physical environment comfort impacts on office employee s performance. MATEC Web Conference ,The 4th International Building Control Conference 2016 (IBCC 2016), Vol. 66, 00124.
  4. Shirley Jin Lin Chua, Azlan Shah Ali & Anuar Alias. 2012.Selection of Procurement Method for Building Maintenance Management: A Decision Making Model . Asean Post Graduate Seminar, University of Malaya, Kuala Lumpur, 4 Dec 2012 : 264-270.

RESEARCH PROJECT

National
  1. 2024 - 2027, Fundamental Research Grant Scheme (FRGS)
    Holistic Support For Homeless Communities: Integrating Physical Facilities, Services, And Psychological Care ( Principal Investigator(PI))
  2. 2023 - 2025, Fundamental Research Grant Scheme (FRGS)
    Developing An Intervention Framework Of Overcrowding For Better Living Condition And Well-being Of B40 Communities ( Co-Researcher)
  3. 2019 - 2022, Fundamental Research Grant Scheme (FRGS)
    Moving Forward Awe-inspiring Places Of Worship Through Facilities Management ( Principal Investigator(PI))
  4. 2019 - 2022, Fundamental Research Grant Scheme (FRGS)
    Formulating The Criteria Of Competent Property Managers In Property Management Services ( Co-Researcher)
  5. 2019 - 2022, Others MOHE - Top 100 (IIRG)-SAH
    Upskilling The Local Inhabitants For Asset Upgrade And Management Of Fishing Village ( Co-Researcher)
  6. 2018 - 2021, RU Geran - Fakulti Program
    Formulating Autonomous And Planned Maintenance Strategies In Total Productive Maintenance ( Co-Researcher)
  7. 2018 - 2020, Geran Penyelidikan Universiti Malaya (UMRG Programme) - SUS (Sustainability Science)
    Sustainable Space Management Framework (susmaf) For Perdanasiwa ( Co-Researcher)
  8. 2019 - 2020, RU Geran - UMCares
    Upcycling Waste into Recycled School Furniture ( Co-Researcher)
  9. 2019 - 2020, RU Geran - ADEC
    Incorporating Personalised Learning in Delivering A Studio-Project-Based Subject for Building Surveying Programme ( Co-Researcher)
  10. 2015 - 2019, Geran Penyelidikan Universiti Malaya (UMRG Programme) - SUS (Sustainability Science)
    Developing A Maintenance Application Tool : Driving Affordable Operation And Building Maintenance ( Co-Researcher)
  11. 2015 - 2018, UM Community Campus-Manage by UMCARES
    Developing A Strategic Facility Planning Framework For Eco-resilience Homes ( Co-Researcher)
  12. 2015 - 2018, Fundamental Research Grant Scheme (FRGS)
    Facilities Management Need To Account For People With Physically Challenged ( Principal Investigator(PI))
  13. 2015 - 2017, Bantuan Kecil Penyelidikan (BKP)
    Developing a Decision Making Model for Facilities Maintenance Sourcing Strategy Selection of Greater Kuala Lumpur Office Building ( Principal Investigator(PI))
  14. 2015 - 2017, Bantuan Kecil Penyelidikan (BKP)
    The Frequency of Inspection and Maintenance to Improve the Residents' Satisfaction of High-Rise Residential Buildings ( Co-Researcher)
  15. 2012 - 2014, Geran Penyelidikan Universiti Malaya (UMRG) - SUS (Sustainability Science)
    An Analytic Hierarchy Process (AHP) Decision Making Model for the Selection of Procurement Strategy in Building Maintenance Management ( Co-Researcher)
International
  1. 2022 - 2024, International Funding
    Network4training&research - A Collaborative Capacity Building Network For Training And Research For Rails And Seaports Infrastructure Industry Development Aligned With Sdgs ( Co-Researcher)

CONSULTANCY PROJECT

  • Building Condition Assessment for Ptptn Building (Penilaian dan Pemeriksaan Fizikal Keadaan Bangunan Ptptn), PTPTN
    01 Nov 2020 - 01 Nov 2020 (National)

PAPER PRESENTED

EVENT ORGANISER
  1. Drafting an Innovative Facilities Maintenance and Operation (FM & O) Service Contract, Drafting an Innovative Facilities Maintenance and Operation (FM & O) Service Contract, Department of Building Surveying, Faculty of Built Environment, University of Malaya (University) (26 Aug 2014)
  2. Young Surveyors: The Drivers of Transformation the Profession by 2020, 6th International Surveying Conference for Undergraduate 2014 (ISCU), The Royal Institution of Chartered Surveyors (Malaysia)(RICS), The Royal Institution of Surveyors Malaysia and Association of Approved Land Surveyors Malaysia (International) (16 May 2014 - 17 May 2014)
  3. Toward Comprehensive and Sustainable Built Environment, 6th ASEAN Post Graduate Seminar, Faculty of Built Environment (International) (04 Dec 2012)
ORAL PRESENTER
  1. Challenges of Maintaining National Heritage Anglican Churches in Malaysia A Perspective from Building Custodians, 6th International Conference on Architecture and Civil Engineering, Sigma Research and Consulting Sdn. Bhd. (International) (18 Aug 2022 - 18 Aug 2022)
POSTER PRESENTER
  1. FACILITIES MANAGEMENT: DISCOVERING MAINTENANCE STRATEGY FOR PERSONS WITH DISABILITIES FACILITIES AT HOSPITAL BUILDING, INTERNATIONAL RESEARCH INNOVATION INVENTION SOLUTION EXPOSITION (IRIISE), UNIVERSITY OF MALAYA (International) (14 Aug 2018 - 16 Aug 2018)
  2. Criteria of Successful Project Management for Non-residential Building in Klang Valley , 3rd International Built Environment Undergraduate Research Competition (BEURC) 2018, Department of Building Surveying, UM (International) (12 Apr 2018 - 12 Apr 2018)
PRESENTER
  1. Incorporating Personalised Learning In Delivering A Studio-based Subject For Building Surveying Programme, International Learning Improvement & Teaching Enhancement Conference (LITEC) 2020, Academic Enhancement and Leadership Development Centre (ADeC), UM (International) (25 Aug 2020 - 27 Aug 2020)
  2. PHYSICAL ENVIRONMENT COMFORT IMPACTS ON OFFICE EMPLOYEE S PERFORMANCE , 4TH INTERNATIONAL BUILDING CONTROL CONFERENCE 2016, Faculty of Built Environment, University of Malaya (International) (07 Mar 2016 - 08 Mar 2016)
  3. Selection of Procurement Method for Building Maintenance Management: A Decision Making Model, Asean Post Graduate Seminar , University of Malaya (University) (04 Dec 2012)
OTHERS
  1. Characteristics of Preventive Maintenance to Maintenance Performance in High-Rise Residential Buildings, 3rd International Built Environment Undergraduate Research Competition (BEURC) 2018, Department of Building Surveying, UM (International) (12 Apr 2018 - 12 Apr 2018)
  2. Industrial Attachment (Program Sangkutan Industri) at Microcorp Sdn. Bhd. : Facilities Management Information System (FMIS), Industrial Attachment (Program Sangkutan Industri) at Microcorp Sdn. Bhd., Microcorp Sdn. Bhd. (National) (01 Mar 2018 - 31 Jul 2018)
  3. Maintenance Performance of Persons with Disabilities (Pwds) Facilities and Role of Facilities Management, 11TH ASEAN POSTGRADUATE SEMINAR 2017, Faculty of Built Environment (International) (15 Nov 2017 - 15 Nov 2017)

ACADEMIC/PROF. SERVICES

Evaluation
  1. (2024) Appointment as External Academic Advisor for Diploma in Maintenance Management, Faculty of Science, Engineering and Agrotechnology, National, (External Assessor)
  2. (2022) Reviewer for Building Research and Information, International, (Reviewer)
  3. (2022) Reviewer for Facilities, International, (Reviewer)
  4. (2022) Reviewer for Complexity (Hindawi), International, (Reviewer)
  5. (2022) Reviewer, International, (Reviewer)
  6. (2022) Reviewer for International Journal of Strategic Property Management, International, (Reviewer)
  7. (2022) Panel for Candidature Defense _ Tan Jin Hong, University, (Internal Examiner)
  8. (2022) Panel for Proposal Defense- Aslinda Bt Noor, University, (Internal Examiner)
  9. (2022) Reviewer, International, (Reviewer)
  10. (2022) Panel for Proposal Defense : Yuan Khang Tew, University, (Internal Examiner)
  11. (2022) Panel for Research Proposal, University, (Internal Examiner)
  12. (2022) Guest Editor for Special Issue: Facilities Management Technologies in Emerging Economies, International, (Reviewer)
  13. (2022) Guest Editor for Special Issue: Converging Technologies Towards Industrial Revolution in The Builtenvironment, International, (Reviewer)
  14. (2022) Editorial Board, University, (Reviewer)
  15. (2021) Reviewer for Journal of Construction in Developing Countries, International, (Reviewer)
  16. (2021) Reviewer for Intrest, National, (Reviewer)
  17. (2021) Evaluation Panel for Post Graduate Research Colloquium, Master of Facilities & Maintenance Management, Department Building Surveying 2021, University, (Internal Examiner)
  18. (2021) Evaluation Panel for Undergraduate Research Colloquium, Department Building Surveying 2021, University, (Internal Examiner)
  19. (2021) Panel for Proposal Defense, University, (Internal Examiner)
  20. (2021) Chair for Proposal Defense, University, (Internal Examiner)
  21. (2021) Reviewer, International, (Reviewer)
  22. (2020) Reviewer for Journal of Building Performance, (Reviewer)
  23. (2020) Editorial Board for Journal of Project Management Practice (JPMP), (Editorial Board)
  24. (2020) External Examiner for Wong Ching Ching (BHA140008) Thesis Seminar , (External Examiner)
  25. (2020) Reviewer for International Journal of Building Pathology and Adaptation, (Reviewer)
  26. (2020) External Examiner for Chen Kun (BVA190009) Proposal Defense, (External Examiner)
  27. (2020) Internal Panel (Faculty Level) for FRGS Grant, (Internal Examiner)
  28. (2019) Advisor, Committee Member, Paper Reviewer, Parallel Session Chairperson & Best Paper Judge for ASEAN Postgraduate Conference (APGC) , (Reviewer)
  29. (2019) External Examiner for Ummu Sholehah Binti Mohd Nor (BGD130004), (External Examiner)
  30. (2019) Reviewer for SAGE Open Journal, (Reviewer)
  31. (2019) Reviewer for Built Environment Project and Asset Management Journal, (Reviewer)
  32. (2019) Internal examiner for Proposal Defense- Seri Intan Benti Mohd Sidik, (Internal Examiner)
  33. (2019) Panel for Candidature Defense - Timothy Kurannen Baaki (BHA140002) , (Internal Examiner)
  34. (2018) Reviewer for Facilities Journal, (Reviewer)
  35. (2018) Panel for Candidature Defense- Nahdtaul Arm Binti Abd Rani (BHA120022) , (Internal Examiner)
  36. (2017) Guest Editor for Journal of Facilities Management Special Issue: Tropical Facilities Maintenance Management, (Editor)
  37. (2017) Reviewer for ASEAN Postgraduate Seminar 2017 (APGS 2017) , (Reviewer)
  38. (2017) Moderator for ASEAN Postgraduate Seminar 2017 (APGS 2017) , (MODERATOR)
  39. (2017) Reviewer for Production & Manufacturing Research Journal, (Reviewer)
  40. (2017) Reviewer for Facilities Journal, (Reviewer)
  41. (2017) Associate Editor for Journal of Design & Built Environment Special Issue 2017, (Associate Editor)
  42. (2016) Reviewer for Facilities Journal, (Reviewer)
  43. (2016) Reviewer for 4th International Building Control Conference (IBCC) 2016, (Reviewer)
  44. (2016) Reviewer for Journal of Building Performance, (Reviewer)
  45. (2016) Editor for The 4th International Building Control Conference 2016 (IBCC 2016), MATEC Web of Conferences, Vol. 66 (2016), Kuala Lumpur, Malaysia, March 7-8, 2016, (Editor)
  46. (2015) Moderator for 9th Asean Postgraduate Seminar (APGS 2015), (Moderator)
  47. (2015) Reviewer for Journal of Design and Built Environment (JDBE), (Reviewer)
  48. (2015) Reviewer for Journal of Surveying, Construction and Property (JSCP), (Reviewer)
  49. (2015) 7th RICS-RISM International Surveying Conference for Undergraduate 2015 , (Chairman)
  50. (2014) Jury Panel for 2nd National BS Undergraduate Research Competition 2014 , (Jury Panel)
Contribution to external organisation
  1. (2020) Editorial Board for Journal of Project Management Practice (JPMP), Faculty of Built Environment, UM
  2. (2019) Advisor, Committee Member, Paper Reviewer, Parallel Session Chairperson & Best Paper Judge ofor ASEAN Postgraduate Conference (APGC) 2019, Centre for Building, Construction & Tropical Architecture (BuCTA) Faculty of Built Environment, University of Malaya
  3. (2019) Pertandingan DIY Made Simple 2019 - Best of Waste Peringkat Kebangsaan , University of Malaya
Contribution to event
  1. (2023) Coordinator for Master of Facilities and Maintenance Management Curriculum Review, University, (Course Facilitator)
  2. (2022) Treasurer, International, (Event Organiser)
  3. (2022) Head of Finance, Sponsorship & Booth Sub-Committee, International, (Event Organiser)
  4. (2022) Committee Member for Jawatankuasa Kurikulum Fakulti 2021/2022, University, (Event Organiser)
  5. (2022) Coordinator for Master of Facilities and Maintenance Management Programme, University, (Course Facilitator)
  6. (2021) Taskforce for Odl Psar Document Preparation, University, (Participant)
  7. (2021) Organising Committee Member for Shanghai Kuala Lumpur International Conference, International, (Event Organiser)
  8. (2021) Organising Committee Member for 5th International Building Control Conference and 6th Beurc, International, (Event Organiser)
  9. (2021) Prepared Modul for Latihan Ketukangan Pemasangan Jubin dan Mengecat, National, (Participant)
  10. (2021) Committee Member for Rism Accreditation Visit, University, (Event Organiser)

SUPERVISION

Under Graduate Students
  1. (2024) IMPLEMENTATION OF BUILDING INFORMATION MODELLING (BIM) IN OPERATION AND MAINTENANCE (O&M) OF COMMERCIAL BUILDINGS
  2. (2022) FACILITIES MANAGEMENT TOWARDS FLEXIBLE WORK ARRANGEMENT (FWA) IMPLEMENTATION DURING COVID-19
  3. (2021) CONSTRUCTION PROJECT PERFORMANCE DURING COVID-19 IN KLANG VALLEY
Postgraduate Student
PhD/ Doctoral
  1. (2024) DEVELOPING A MAINTENANCE MANAGEMENT FRAMEWORK TO IMPROVE THE MAINTENANCE PERFORMANCE OF PUBLIC UNIVERSITIES IN MALAYSIA, NUR AKMAR MAKMUR
  2. (2024) AN EMPIRICAL ANALYSIS ON THE DETERMINANTS INFLUENCING ONLINE CUSTOMER SATISFACTION IN CHINA: MEDIATING ROLE OF ONLINE PURCHASING BEHAVIOR, XIAN WENYAN
  3. (2024) COMPREHENSIVE APPLICATION AND PROMOTION OF BUILDING INFORMATION MODELING (BIM) IN THE FIELD OF BUILDING LIFE CYCLE, MO XIAOCHAN
  4. (2024) IMPACT OF IT DESIGN CAPABILITY ON PROJECT PERFORMANCE OF THE HIGH-RISE RESIDENTIAL BUILDING RENOVATION COMPANIES IN CHINA BASED ON RESOURCE-BASED THEORY, QI DONGKAI
  5. (2022) DEVELOPING A MAINTENANCE FRAMEWORK FOR NATIONAL HERITAGE ANGLICAN CHURCHES IN MALAYSIA, OW WEE FHONG
  6. (2022) PERSONNEL ATTITUDE TOWARDS COMPUTERISED MAINTENANCE MANAGEMENT SYSTEM (CMMS) MODELLING FOR OFFICE BUILDING FACILITIES IN LAGOS, NIGERIA, SHAMSUDEEN MUSA
  7. (2020) INCLUSIVE FACILITIES MANAGEMENT: DEVELOPING A MAINTENANCE GUIDE FOR GOVERNMENT HOSPITAL BUILDINGS IN MALAYSIA TO ADDRESS NEEDS OF PERSONS WITH DISABILITY, NURATIQAH AISYAH BINTI AWANG @ MAT NAWI
  8. (2019) DEVELOPMENT OF COMPUTERISED BUILDING MAINTENANCE MANAGEMENT FRAMEWORK FOR HIGH-RISE OFFICE BUILDING FACILITIES IN LAGOS-NIGERIA, SHAMSUDEEN MUSA
  9. (2017) MAINTENANCE MANAGEMENT FOR ELDERLY COMMUNITY FACILITIES IN HOSPITAL BUILDINGS, NURATIQAH AISYAH BINTI AWANG @ MAT NAWI
  10. (2017) DEVELOPING GROUP DECISION MAKING FRAMEWORK IN VALUE MANAGEMENT USING MULTI-CRITERIA DECISION MAKING (MCDM) METHODS, NAZIRAH BINTI MOHAMMAD AL
  11. (2015) FACILITIES MANAGEMENT IN HEALTH SECTOR (MANAGING FACILITIES IN HEALTH SECTOR, ELLY WIDIYANTY BINTI RASIDIN
  12. (2015) DEVELOPING INTEGRATED SOLID WASTE MANAGEMENT FRAMEWORK AND STRATEGIES FOR MALAYSIAN HIGHER EDUCATION INSTITUTIONS, KAM HUI WEN
  13. (2011) DEVELOPING INTEGRATED SOLID WASTE MANAGEMENT FRAMEWORK AND STRATEGIES FOR MALAYSIAN HIGHER EDUCATION INSTITUTIONS, KAM HUI WEN
Master
  1. (2024) DEVELOPING AN INTERVENTION FRAMEWORK OF OVERCROWDING FOR BETTER LIVING CONDITION AND WELL-BEING OF B40 COMMUNITIES, WONG SYU YIT
  2. (2023) Factors of Poor Building Maintenance Management Affecting Maintenance Cost Performance of Government Low-Cost Housing at Performance of Government Low-Cost Housing at, UMAH DEVI A/P SUBRAMANIAM
  3. (2021) Prioritising maintenance of facilities services in high-rise residential building in Klang Valley during Covid-19., TEH SIN YI
  4. (2020) The Effectiveness Maintenance of Heritage Buildings in Malaysia, NUR AFIQAH FADIAH BINTI MAZLAN
  5. (2017) Membina Rangka Membuat Keputusan Bagi Pemilihan Strategi Penyenggaraan Untuk Struktur Mekanikal Di Terowong Smart, Surdiman Zahuri Bin Sulaiman
  6. (2017) Critical Success Factor In Outsourcing IT Services In Malaysian Government Department In Putrajaya, Muhammad Rushdi Bin Ramli
  7. (2017) Utilization of Computerized Maintenance management System (CMMS) of Facility maintenance Service Provider in Gov hospital, NOOR FARISYA BTE AZAHAR
  8. (2017) Developing Maintenance Strategy Decision Making Framework for Mechanical Structure of AMART Tunnel, SURDIMAN ZAHURI BIN SULAIMAN
  9. (2016) Utilization of Computerized Maintenance management System (CMMS) of Facility maintenance Service Provider in Gov hospital, NOOR FARISYA BTE AZAHAR
  10. (2015) Managing Building Maintenance Works Through The Selection Of Sourcing Strategy: The Case Of Kuala Lumpur Office, SOH KHAI YING