Associate Prof. Dr. Kiran Kaur A/P Gurmit Singh
Department Of Library Science & Information
Faculty Of Computer Science & Information Technology
kiran@um.edu.my| View CV | |
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| Biography | |
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Kiran Kaur (Ph.D., University of Malaya), is an Associate Professor at the Department of Library & Information Science at the Faculty of Computer Science & Information Technology, University of Malaya. Her research interests include information services, service quality, quality management, academic librarianship, social networking, Community information services, social capital and scientometrics. Dr. Kiran's research publications appear in Journal of the Association for Information Science & Technology, Malaysian Journal of Library & Information Science, Library & Information Science Research, Information Development, The Electronic Library, Libri, JoLIS, Library Review, Library Management, Collection Building, Lecture Notes in Computer Science (LNCS) and others. Dr. Kiran is also the Co-Editor of the Malaysian Journal of Library & Information Science (SSCI,Scopus, LISA, Library Literature) and the Deputy Director of the Quality Management & Enhancement Center, UM. She is the President of the Malaysian Chapter for Library & Information Science Society for Asia Pacific (LISSASPAC) and a member of teh Consortium of iSchools in Asia-Pacific (CiSAP). |
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A comparative study of leadership competencies of academic librarians in Malaysia
Adaptation, Translation and Validation of an Information Literacy Assessment Instrument
A Comparison of Structural Equation Modeling Approaches with DeLone & McLean s Model: A Case Study of Radio-Frequency Identification User Satisfaction in Malaysian University Libraries
UTAUT'S Performance Consistency: Empirical Evidence from a Library Management System
Gaining customer loyalty: the ultimate in marketing
Good documentation practices: UM experience
Customer feedback for continual improvement in the management of higher education: The University of Malaya approach
Exploring user experiences with Digital Library services: A focus group approach
IoT: QoS in the Digital Library RFID based LMS
ITIL: Implementation and Service Management Best Practices in Malaysian Academic Libraries
Digital Library demands and expectations.
Shut Down the University! - The ultimatum for quality undergraduates.