Curriculum Vitae

MADAM NORIDA BINTI ABU BAKAR

Senior Librarian
  • Digital Scholarship and Information Commons Department (Library)
  • noridaa
  • 03-79673297

BIOGRAPHY

Norida Abu Bakar is a Senior Librarian at the Universiti Malaya (UM) Library since 2008 and appointed to lead the Technology Management Section starting from 2017 until now.  Norida holds a Bachelor's degree in Computer Science and a Master's degree in Library and Information Science. With over 15 years of experience in library management, customer service, and information technology, she has demonstrated a strong commitment to advancing library services and information management.

Throughout her career, Norida has played a key role in the digital transformation of UM's library systems, successfully leading the shift from traditional library services to a comprehensive online platform. This transformation integrated digital resources, e-books, online catalog, and virtual reference services, making the library more accessible and user-friendly. The digital shift has significantly increased patron engagement and expanded the library's reach beyond its physical space.

Norida's expertise spans library management systems, ICT infrastructure, data security, and digital transformation, with a focus on providing innovative, user-centered library services. She also excels in project management, system optimization and technical support. In addition, Norida provides ongoing staff training to enhance library operations and improve the user experience, driving the seamless transition of the library to a fully digital environment.

ACADEMIC QUALIFICATION

  • MASTER OF LIBRARY AND INFORMATION SCIENCE, (Sains Perpustakaan dan Maklumat)
    International Islamic University Malaysia (IIUM)
  • IJAZAH SARJANA MUDA SAINS (KOMPUTER), (Computer Science)
    Universiti Teknologi Malaysia, Skudai

WORKING EXPERIENCE

  • 03 Jan 2006 -
    12 Dec 2007-
    Pustakawan
    Sunway University College

ADMINISTRATIVE DUTIES

  • Ahli Jawatankuasa Kerja Pelaksana Kampus Listari Pintar Universiti Malaya
    17 Nov 2023 - 17 Nov 2030 (University Malaya)
  • Coordinator, Technology Management Section
    19 Mar 2024 - 25 Apr 2030 (Department)
  • Main Steering Committee, 10th International Conference On Libraries, Information & Society (ICoLIS), 2025
    17 Jul 2024 - 31 Dec 2026 (International)
  • Ahli Jawatankuasa Tapisan Kecemerlangan Universiti Malaya
    07 Oct 2024 - 07 Oct 2026 (University Malaya)
  • Pegawai Keselamatan, Jawatankuasa Pasukan Tindakan Kecemasan ERT, Perpustakaan Utama (Zon 14)
    13 Feb 2025 - 13 Feb 2026 (Department)
  • Committee Member, Malaysian System Librarians (MySyL)
    01 Jan 2018 - 31 Dec 2025 (National)
  • Committee , Symposium on Navigating Research Ethics and AI: Pioneering Future Directions in Innovation
    27 Feb 2025 - 07 May 2025 (Department)
  • Coordinator
    01 Oct 2022 - 18 Mar 2024 (ICT Management Section, Associate Vice-Chancellor (Infrastructure and Information Services))
  • Ahli Projek, Membudayakan Masyarakat Melalui Pembacaan Menggunakan Pendekatan Little Free Library (LFL) Untuk Komuniti Kampus Di UM
    01 Sep 2023 - 01 Sep 2024 (University Malaya)
  • Ahli Taskforce Pemerkasaan Kecerdasan Buatan UM UMAI
    06 May 2024 - 06 Aug 2024 (University Malaya)
  • Ahli Jawatankuasa Kajian Kemungkinan (Feasibility Study) Pembangunan Dan Pelaksanaan National Knowledge Infrastructure (NKI) Pendidikan Tinggi Malaysia
    01 Jan 2024 - 30 Jun 2024 (National)
  • Main Steering Committee, 9th International Conference On Libraries, Information & Society (ICoLIS), 2023
    01 Jan 2023 - 31 Dec 2023 (International)
  • Pengurus Web, Jawatankuasa Strategik Laman Web Universiti Malaya
    10 Sep 2021 - 09 Sep 2023 (University Malaya)
  • Ketua Kumpulan Inovatif dan Kreatif Jabatan Kesarjanaan Digital dan Maklumat Semesta
    01 Jan 2022 - 31 Dec 2022 (University Malaya)
  • Ahli Jawatankuasa Pameran Tekstil Malaysia: Precious of Malaysia
    01 Aug 2022 - 12 Dec 2022 (Department)
  • Task Force Member, UM Library Strategic Plan 2025
    14 Oct 2021 - 14 Oct 2022 (University Malaya)
  • Head , Information System Unit
    08 Nov 2021 - 30 Sep 2022 (Department)
  • Head, Information System Division
    01 Jan 2017 - 07 Nov 2021 (Department)
  • Main Steering Committee, 8th International Conference On Libraries, Information & Society (ICoLIS), 2021
    18 Aug 2021 - 19 Aug 2021 (International)
  • Internal Auditor, Universiti Malaya Internal Quality Audit, No. 12/2021
    31 May 2021 - 18 Jun 2021 (University Malaya)
  • Ahli Taskforce Penyediaan Dokumen Audit Pengekalan Status Swaakreditasi Universiti Malaya
    12 May 2020 - 31 Dec 2020 (University Malaya)
  • Ahli Jawatankuasa Pameran Perpustakaan 2018/2020
    12 Mar 2018 - 12 Mar 2020 (Department)
  • Committee, 7th International Conference On Libraries, Information & Society (ICoLIS), 2019
    18 Sep 2018 - 19 Apr 2019 (International)
  • Naib Presiden, Kelab Sukan dan Rekreasi Perpustakaan Universiti Malaya
    01 Jan 2013 - 31 Dec 2017 (Department)
  • Ketua Projek Penambahbaikan Berterusan -Projek BKOM : Penyimpanan dan pengaksesan mudah bahan bIlik kompaktus
    01 Nov 2012 - 31 Dec 2013 (Department)

CREATIVITY/ INNOVATIONS

  • Pedestrian Barrier Gate - Face Recognition and Qr Code
    2025, The pedestrian barrier gate project is currently in the phase of awarding contracts to qualified companies, where the selection of companies that meet the technical and financial requirements is underway. This phase aims to ensure that only experienced companies with the capability to implement the facial recognition and QR code system are chosen, ensuring effective and high-quality execution. With the introduction of facial recognition and QR code systems, this project will enhance security, provide contactless access, and enable real-time monitoring for all visitors and staff. The implementation of this project is expected to improve operations and security, particularly in areas with high visitor traffic. (Process Improvement)
  • Identification of Assets Based On Radio Frequency Technology (Rfid) and Also Near Field Communication (Nfc)
    2025, The project aims to implement a modern asset identification system using Radio Frequency Identification (RFID) and Near Field Communication (NFC) technologies to improve the tracking, management, and security of assets. These technologies will streamline processes in libraries, organizations, warehouses, or any environment that requires real-time asset management. The project will also integrate with mobile self-checkout application to enhance the user experience, reduce human error, and improve operational efficiency. The planning phase for the project has been completed, outlining the necessary steps, timelines, and resources required for successful implementation. A detailed budget has been formulated and approved, ensuring sufficient financial allocation for each phase of the project. This includes procurement of necessary hardware, software and the integration of RFID and NFC systems. (Process Improvement)
  • Repository System for The Centralization of The Universiti Malaya Repository
    2025, Involved in detailed planning, budgeting, market surveys, and risk analysis to proposed a repository system for the centralization of the Universiti Malaya repository and also a platform for the digital museum's development. This centralized system for the UM Library Repository is vital for enhancing the library's operational efficiency, improving resource accessibility, ensuring data security, and supporting long-term digital preservation. It allows the library to better serve its academic community, providing a scalable, user-friendly platform that adapts to evolving technological and educational needs. (Process Improvement)
  • Open Source Library Management System - Folio
    2025, Involved in detailed planning, budgeting, market surveys, and risk analysis to ensure that the transition is successful and meets the long-term goals of the library. The library system is the core or main system that ensures the smooth operation of the library. Starting in 2025, the library will undergo a major change, transitioning from a proprietary system to an open-source system, FOLIO. FOLIO (Future of Libraries Is Open) is an open-source, community-driven integrated library system (ILS) designed to support libraries in managing their resources and services more efficiently. FOLIO is developed by a community of librarians, technologists, and vendors, and it provides a flexible platform for libraries to manage their collections, circulation, acquisitions, and other operational tasks. (Product Development)
  • Carrel Room Online Booking
    2024, Enable users to view available rooms and resources in real-time and make reservations directly online. The system allows for flexible booking options, including time slots, recurring bookings, and reservation duration. (Service Innovation)
  • Self Checkout Mobile Apps
    2024, Initiating a project to implement a mobile app for borrowing library books including planning, budgeting, conducting market surveys, and running 3 month trial period. Mobile app that enables library users to borrow books directly through their smartphones, streamlining the borrowing process and improving user experience. It help library to reduce cost by eliminating the need for extra physical equipment that require ongoing maintenance, updates, and repairs. (Service Innovation)
  • Authentication System to Access Electronic Resources Subscribed by Library, Integrated With Single Sign On (Sso)
    2022, Involved in detailed planning, budgeting, market surveys, and risk analysis to identify an authentication system that can fulfill the library's needs. This includes evaluating various technologies that can provide secure, seamless access to library resources while ensuring user convenience. The authentication system is also designed to offer detailed insights into the usage of electronic resources, enabling the library to track access patterns, measure resource usage, and generate reports for data-driven decision-making. . Considerations also included ease of implementation, ongoing support, user training, and integration with other Single Sign On ( SSO) to enhance the user experience while minimizing administrative burdens. (Process Improvement)
  • Online Registration for Library Event - Workshops, Webinars and Programs
    2022, Enables libraries to schedule and promote events such as workshops, webinars, and programs. Includes registration options, event reminders, and calendar views for users to stay updated on upcoming events. (Automation & AI)
  • Library Chatbot
    2022, The project started in early 2022 and implemented in September 2022. The process involved in detailed planning, budgeting, market surveys, and pilot testing. This included planning and designing the user interaction flow to ensure that the chatbot serves its intended purpose efficiently and provides a seamless experience. The UM Library Chatbot is a digital assistant designed to enhance the user experience and streamline library services at Universiti Malaya. Integrated with the online reference service, LiveChat, the chatbot is embedded on the library's website and Library Guides. It is available to assist students, faculty, and other library users in finding information, accessing resources, and receiving support. This project has won "Anugerah Inovasi Harapan" at the Konvensyen Kumpulan Inovatif dan Kreatif Universiti Malaya 2022. (Automation & AI)
  • Rebranding UM Library Website
    2019, The development of the new website for the University of Malaya Library replaces the old website, which had been compromised by hackers. The new design is modern and user-friendly. The project started in June 2019 and online access was launched on December 13, 2019. In 2021, once again, the library website was rebranded using the Universiti Malaya website template to ensure uniformity and represent the image of the Universiti Malaya. (Creative & Design Innovation)
  • Library News & Updates
    2018, Design the library’s up-to-date newsletter featuring special events, issues, planned programs, and classes. The newsletter sent out via UM email (Creative & Design Innovation)
  • Library Live Chat
    2018, The Live Chat service was introduced in 2018 and continues to provide online reference services to library users, allowing them to receive reference assistance from librarians without having to be on the library premises. This service, available from 8:30 AM to 5:00 PM on weekdays, has been further enhanced by integrating a chatbot, enabling users to access quick, automated assistance outside of regular hours or for frequently asked questions. This service effectively replaces traditional library reference desk services, providing users with more convenient and efficient access to support. The process involved detailed planning, market surveys, budgeting, and pilot testing to ensure successful implementation and optimal user experience (Automation & AI)
  • Sms Alert
    2014, Applying the use of SMS alerts to notify about material claim notices, book reservation pickup notices, and interlibrary loans and supplies. (Process Improvement)
  • Library Material Claim Project
    2014, Implemented in 2014 to reclaim books not returned by active borrowers, graduates, or students who have withdrawn since 2004. This project reduced the number of books not returned. The first year recorded 85% of students and 78% of staff who received claim notices and SMS alerts returning the books. (Process Improvement)
  • Daily Cash Report
    2011, Restructure the library's late fine collection process to be more accurate by introducing the generation of the 'Daily Cash Report.' It helps in the accurate daily calculation of the library's fine collection (Process Improvement)
  • Reference Desk Enquiries Database
    2011, Developing an internal database to record user inquiries at the reference desk. The recorded data can be used to analyze the questions asked by library users. However, the traditional reference services were replaced by LiveChat in 2018 and integrated with Chatbot in 2022 (Process Improvement)

MEMBERSHIPS

  • PERSATUAN PEGAWAI TADBIR DAN IKHTISAS UNIVERSITI MALAYA (PEKERTI UM), MEMBER
    Since 2016 (University)
  • KELAB SUKAN DAN REKREASI PERPUSTAKAAN UNIVERSITI MALAYA, MEMBER
    2008 to present (University)
  • PERSATUAN PUSTAKAWAN MALAYSIA (PPM), MEMBER
    2008 to 2025 (National)
  • BADAN KEBAJIKAN KELUARGA ANGKATAN TENTERA (BAKAT) LAUT, MEMBER
    2008 to 2020 (National)

AWARD AND STEWARDSHIP

  • Anugerah Inovasi Harapan, Konvensyen Kumpulan Inovatif dan Kreatif Universiti Malaya, 2022
    2022, Universiti Malaya,  (University)
  • Tempat Pertama, Pertandingan Muzium Digital (Mudi)
    2022, Universiti Malaya,  (National)
  • Certificate of Excellent Service
    2022, Universiti Malaya
  • Excellence Service Award
    2021, Universiti Malaya
  • Excellence Service Award
    2017, Universiti Malaya
  • Excellence Service Award
    2014, Universiti Malaya

PUBLICATIONS

Article in Proceeding
  1. Norida Abu Bakar, Ilina Syazwani Musa, Annur Thahirah Abdul Hadi, Mahbob Yusof, Mohd Farid Wan Mohd Zin (2019). Implementation of LiveChat Service: A case study at the University of Malaya Library. In Yanti Idaya Aspura M.K., Samsul Farid S., Noorhidawati A., Abrizah A., Kiran K., Ali Fauzi K., Nordiana A.K.S, Mahbob Y., Erfanmanesh M. and Nur Hidayah Mohd Azhar (Eds.), Revitalizing the library for the nation : Proceedings of the 7th International Conference on Libraries, Information and Society  (ICoLIS 2019), pp. 146-171.http://commonrepo.um.edu.my/id/eprint/12623
  2. Norida Abu Bakar (2014). Content analysis of reference desk enquiries leading to reform: A case Study at University of Malaya Library . In Noorhidawati A., Abrizah A., Diljit S., Edzan N.N., Janaki S., Kiran K., Koh,A.P., Lisdar A.W., Mahbob Y., Noor Harun A.K., Pauziaah M. & Ratnawati Sari M.A. (Eds), Library: Our story, our time, our future: Proceedings of the 5th International Conference on Libraries, Information and Society (ICoLIS*2014), pp. 185-200. http://eprints.um.edu.my/id/eprint/11331

RESEARCH PROJECT

National
  1. 2023 - 2024, UM Community Campus-Manage by UMCARES
    Membudayakan Masyarakat Melalui Pembacaan Menggunakan Pendekatan Little Free Library (lfl) Untuk Komuniti Kampus Di Um ( Co-Researcher)
  2. 2024 - 2024, Jabatan Pendidikan TInggi
    Kajian Kemungkinan (Feasibility Study) Pembangunan dan Pelaksanaan National Knowledge Infrustructure (NKI), Pendidikan Tinggi Malaysia ( Co-Researcher)

PAPER PRESENTED

ORAL PRESENTER
  1. Implementation of Livechat Service: A Case Study at the University of Malaya Library, 7th International Conference on Libraries, Information and Society (Icolis 2019)., Department of Library and Information Science Faculty of Computer Science and Information Technology Universiti Malaya and Universiti Malaya Library* (International) (18 Apr 2019 - 19 Apr 2019)
  2. Content analysis of reference desk enquiries leading to reform: A case Study at University of Malaya Library ., 5th International Conference On Libraries, Information And Society (ICoLIS 2014), Department of Library and Information Science Faculty of Computer Science and Information Technology Universiti Malaya and Universiti Malaya Library (International) (04 Nov 2014 - 06 Nov 2014)

TEACHING

Bachelor
  1. (2017) GIG1004 - Information Literacy
  2. (2016) GIG1004 - Information Literacy
  3. (2015) GIG1004 - Information Literacy

COURSE ATTENDED

External Course
INTERNATIONAL
  1. SirsiDynix COSA Conference 2018, Stamford Grand Glenelg, Australia (22 Oct 2018 - 25 Oct 2018)
NATIONAL
  1. Bengkel Perbincangan Kumpulan Fokus 2 Kajian Kebolehlaksanaan Kerangka Kerja Kampus Pintar Kementerian Pendidikan Tinggi, USM Nibong Tebal, Pulau Pinang (15 Oct 2024 - 15 Oct 2024)
Internal/ External Course
COURSES ORGANIZED BY PTJ
  1. KURSUS ELECTRONIC DOCUMENT MANAGEMENT SYSTEMS (EDMS) (1/2 HARI), Perpustakaan (18 Jul 2013 - 18 Jul 2013)
  2. BENGKEL AUDIT DALAM PERSEKITARAN ALAM BINA UNIVERSITI MALAYA, Ippp, Universiti Malaya (30 Jan 2013 - 31 Jan 2013)
  3. KURSUS PENULISAN MINIT MESYUARAT & SURAT RASMI (1/2 HARI), Auditorium Karyawan Perpustakaan (11 Jun 2014 - 11 Jun 2014)
  4. AN AFTERNOON OF POETRY BY MR. AMIT DAHIYABADSHAH, DELHIPOETREE, INDIA (1 JAM), Auditorium Perpustakaan (18 Mar 2014 - 18 Mar 2014)
  5. CERAMAH MOTIVASI STAF PERPUSTAKAAN (1/2 HARI), Auditorium Karyawan Perpustakaan (02 Jun 2015 - 02 Jun 2015)
  6. TAKLIMAT PASUKAN BERTINDAK KECEMASAN (1/2 HARI), Auditorium Karyawan Perpustakaan (09 Oct 2014 - 09 Oct 2014)
  7. ASAS PEDAGOGI UNTUK PUSTAKAWAN, Perpustakaan (07 Aug 2009 - 07 Aug 2009)
  8. SIRSI TRAINING, Perpustakaan (06 Sep 2012 - 06 Sep 2012)
  9. KURSUS 'KNOW HOW TO IDENTITY YOUR CERAMICS , Muzium Seni Asia Universiti Malaya (22 May 2012 - 22 May 2012)
  10. POST CONFERENCE ICOLIS WORKSHOP (1/2 HARI), Perpustakaan (05 Nov 2014 - 05 Nov 2014)
  11. WORKSHOP OF TEACHING AND LEARNING FOR UM LIBRARIAN, Wisma R&D, Universiti Malaya (23 Jun 2014 - 25 Jun 2014)
  12. SESI ENDNOTE UNTUK FASILITATOR SEMESTER 2 (3 JAM), Perpustakaan (10 Apr 2014 - 10 Apr 2014)
  13. RDA TOOLKIT (1/2 JAM), Makmal C, Perpustakaan (01 Nov 2013 - 01 Nov 2013)
  14. WEB OF KNOWLEDGE (2 JAM), Makmal Komputer C, Perpustakaan (23 Apr 2013 - 23 Apr 2013)
  15. LAWATAN KERJA KE NATIONAL UNIVERSITY SINGAPORE (NUS) & MANAGEMENT SCIENCE UNIVERSITY (MSU), Singapore (05 Nov 2012 - 06 Nov 2012)
  16. BENGKEL TEKNIK TEMUDUGA, Perpustakaan (09 Jul 2012 - 09 Jul 2012)
  17. SEMINAR PENINGKATAN PROFESIONALISME PUSTAKAWAN, Crystal Crown Hotel, Petaling Jaya (28 Jun 2011 - 29 Jun 2011)
  18. KEPIMPINAN/PENGURUSAN UNTUK PUSTAKAWAN, Perpustakaan (30 Oct 2008 - 30 Oct 2008)
  19. BENGKEL PEMANTAPAN PERKHIDMATAN RUJUKAN, Makmal C, Perpustakaan Universiti Malaya (12 Jun 2015 - 12 Jun 2015)
  20. MOOC DEVELOPMENT (BASIC), Makmal Komputer D, Perpustakaan Utama (25 Jul 2017 - 25 Jul 2017)
  21. DEVELOPING ESSENTIAL SKILLS FOR COMMUNICATION, (6 HARI), Perpustakaan, Universiti Malaya (12 Mar 2015 - 17 Mar 2015)
  22. PENGINDEKSAN (1/2 HARI), Makmal Komputer D, Perpustakaan Utama (12 Jul 2017 - 12 Jul 2017)
  23. 5TH INTERNATIONAL CONFERENCE ON LIBRARIES, INFORMATION AND SOCIETY (ICOLIS 2014), The Boulevard Hotel, Kl (04 Nov 2014 - 05 Nov 2014)
  24. TAZKIRAH RAMADHAN " RAMADHAN MENDIDIK HATI & PERIBADI" OLEH USTAZ HARRYANTO RIZAL ROKMAN (1/2 HARI), Ruang Pameran, Aras 1, Perpustakaan Utama, Universiti Malaya (20 Jun 2017 - 20 Jun 2017)
  25. KURSUS PENGURUSAN STRESS DAN EMOSI, Perpustakaan (19 Aug 2014 - 19 Aug 2014)
  26. QALB-GUIDED LEADERSHIP: LEADING BY HEART, Cube, Akademi Pengajian Islam UM (15 Jun 2017 - 15 Jun 2017)
  27. KURSUS PENULISAN MINIT MESYUARAT & SURAT RASMI (1/2 HARI), Auditorium Karyawan Perpustakaan (12 Jun 2014 - 12 Jun 2014)
  28. KURSUS INTALASI PELAYAN/SERVER DAN KONFIGURASI (OPEN SOURCE SERVER), Perpustakaan (20 Apr 2017 - 20 Apr 2017)
  29. TAKLIMAT RISIKO KESELAMATAN DAN KESIHATAN DI TEMPAT KERJA (1/2 HARI), Auditorium Karyawan Perpustakaan (22 May 2014 - 22 May 2014)
  30. KOHA WORKSHOP : INTERMEDIATE LEVEL, Asia E University, Dataran Kewangan Darul Takaful, Jalan Sultan Sulaiman Off Jalan Kampung Attap, Kl (05 Apr 2017 - 06 Apr 2017)
  31. WORKSHOP ON USING AN INTEGRATED LIBRARY MANAGEMENT SYSTEM - KOHA, Asia E University, Dataran Kewangan Darul Takaful, Jalan Sultan Sulaiman Off Jalan Kampung Attap, Kl (06 Mar 2017 - 07 Mar 2017)
  32. QUANTITATIVE DATA ANALYSIS WORKSHOP, FSKTM, 18-19 NOVEMBER 2013 (2 HARI), Fakulti Sains Komputer & Teknologi Maklumat (18 Nov 2013 - 19 Nov 2013)
  33. LATIHAN LIBGUIDES (1/2 HARI), Perpustakaan (11 Oct 2016 - 11 Oct 2016)
  34. BENGKEL ISI UNTUK PUSTAKAWAN (1/2 HARI), Makmal D, Perpustakaan (11 Oct 2013 - 11 Oct 2013)
  35. TAZKIRAH RAMADHAN OLEH USTAZ DON (1/2 HARI), Perpustakaan (16 Jun 2016 - 16 Jun 2016)
  36. WORKSHOP ON ADVANCED INTERNET SEARCHING- USES OF LIBRARY AND INTERNET IN RESEARCH, Makmal D, Perpustakaan Utama Universiti Malaya (02 Jul 2013 - 03 Jul 2013)
  37. INTERACTIVE BOARD TRAINING (1/2 HARI), Perpustakaan (23 May 2016 - 23 May 2016)
  38. TAKLIMAT PENGURUSAN BENCANA & SIMULASI TABLE TOP DRILL (1/2 HARI)., Auditorium Karyawan, Aras 4, Perpustakaan Utama (11 Apr 2016 - 11 Apr 2016)
  39. CULTURE OF EXCELLENT AT THE WORKPLACE (3 JAM), Perpustakaan (23 Nov 2012 - 23 Nov 2012)
  40. BENGKEL EMPLOYEE DEVELOPMENT PLAN (EDP) SIRI 1/2016, Bilik Senat, Aras 4, Canseleri (14 Mar 2016 - 15 Mar 2016)
  41. SIRSI TRAINING, Perpustakaan (13 Sep 2012 - 13 Sep 2012)
  42. ACADEMIC WRITING WORKSHOP FOR LIBRARIANS, Auditorium Karyawan, Aras 4, Perpustakaan Utama (23 Feb 2016 - 24 Feb 2016)
  43. SIRSI TRAINING, Perpustakaan (04 Sep 2012 - 05 Sep 2012)
  44. KURSUS EFFECTIVE SKILLS, TECHNIQUE & APPROACH FOR THE BETTER, Perpustakaan (26 Jun 2012 - 27 Jun 2012)
  45. BENGKEL PREZI, Perpustakaan, Universiti Malaya (15 Dec 2015 - 15 Dec 2015)
  46. BENGKEL PELAN STRATEGIK PERPUSTAKAAN 2016-2018,, Awana Resort Genting Highlands (09 Dec 2015 - 11 Dec 2015)
  47. WORKSHOP ON ISI PUBLICATIONS, Perpustakaan (17 Nov 2009 - 17 Nov 2009)
  48. TAKLIMAT 'INNOVATIVE CREATIVE CIRCLE' (ICC), Perpustakaan (23 Oct 2008 - 23 Oct 2008)
INTERNAL COURSE- ORGANIZED BY PTJ
  1. 2021 : KURSUS PUBLONS/RESEACHERID, ORCID & SCOPUSID , Online (30 Sep 2021 - 30 Sep 2021)
  2. PLATFORM MUZIUM DIGITAL (MUDI) DAN PEMBELAJARAN MESIN, Google Meet (10 Mar 2022 - 11 Mar 2022)
  3. 2021 : KURSUS PUBLONS/RESEARCHERID, ORCID & SCOPUSID, Makmal C, Perp[Ustakaan Utama dan Secara Online (30 Sep 2021 - 30 Sep 2021)
  4. KURSUS ORGANISASI KESELAMATAN KEBAKARAN (EMERGENCY RESPONSE TEAM) SIRI 3 , Secara Online (06 Jul 2022 - 07 Jul 2022)
  5. KURSUS PENGURUSAN PROJEK ICT , Api (15 May 2024 - 16 May 2024)
  6. 2021 : UMEXPERTSHARING SESSION. HOW LIBRARIAN CAN FACILITATE?, Online Google Meet (28 Sep 2021 - 28 Sep 2021)
  7. PROGRAM PEMERKASAAN ICT - STRATEGIC CREATIVITY: FROM INSIGHT TO INNOVATION, Makmal Komputer C, Aras 4, Perpustakaan Utama (02 Oct 2024 - 02 Oct 2024)
  8. TANDA AMALAN DITERIMA OLEH YBHG. USTAZ DR. FAISAL ABDUL HAMID, Auditorium Karyawan, Aras 4, Perpustakaan (11 Jun 2018 - 11 Jun 2018)
  9. REVOLUSI INDUSTRI 4.0 : ADAKAH KITA BERSEDIA?, Auditorium Karyawan, Perpustakaan Utama, Universiti Malaya (04 Apr 2018 - 04 Apr 2018)
  10. SAGE RESEARCH METHODS (SRM), Makmal D, Perpustakaan Universiti Malaya (07 Sep 2017 - 07 Sep 2017)
INTERNAL COURSE
  1. PEMBANGUNAN & PENGURUSAN LAMAN WEB MENGGUNAKAN PLATFORM UMCMS, Dalam Talian (29 Jun 2022 - 29 Jun 2022)
  2. MENGATASI JURANG BUDAYA DAN GENERASI, Bilik Senat Aras 4 Bangunan Canseleri (25 Jun 2018 - 26 Jun 2018)
  3. MENANGANI KRISIS DAN KONFLIK SECARA PROFESIONAL, Bilik Senat Aras 4 Bangunan Canseleri (06 Jun 2018 - 07 Jun 2018)
  4. DRAFTING RULES & PROCEDURE (0314), Aras 6, Wisma R&D, Universiti Malaya (27 Mar 2014 - 28 Mar 2014)
  5. KOMUNIKASI & PERUNDINGAN CEMERLANG (4), Aras 6, Wisma R&D, Universiti Malaya (04 Apr 2013 - 05 Apr 2013)
  6. MENJANA KREATIVITI & INOVASI , Bilik Senat, Aras 4, Bangunan Canseleri (11 Jan 2016 - 12 Jan 2016)
  7. KURSUS EFFECTIVE LEADERSHIP : CHALLENGE FOR EXECUTIVE, Bilik Kuliah 1, Aras 6, Wisma R&D, UM (19 Mar 2012 - 20 Mar 2012)
  8. LATIHAN DAN BENGKEL PEMBANGUNAN MATRIKS KOMPETENSI PROFESIONAL (TEKNIKAL & FUNGSIAN), Bilik Senat, Aras 4, Bangunan Canseleri Baru (26 Nov 2015 - 28 Nov 2015)
  9. MANAGING PEOPLE EFFECTIVELY AT WORK, Bilik Senat, Aras 4, Bangunan Canseleri Baru (06 Jul 2015 - 07 Jul 2015)
CONFERENCE
  1. 8TH INTERNATIONAL CONFERENCE ON LIBRARIES, INFORMATION SOCIETY 2021 (ICOLIS 2021), Virtual (18 Aug 2021 - 19 Aug 2021)
  2. 7TH, INTERNATIONAL CONFERENCE ON LIBRARIES, INFORMATION AND SOCIETY (ICOLIS 2019), Hatten Hotel, Melaka (18 Apr 2019 - 19 Apr 2019)
  3. COSA CONFERENCE, Stamford Grand in Glenelg, Adelaide. (21 Oct 2018 - 26 Oct 2018)
  4. BIG TULIP SUMMIT 2024: CATALYSTHER: ENRICHING BUSINESS AND SOCIETY, Hotel Renaissaince, Kuala Lumpur (24 Oct 2024 - 24 Oct 2024)
EXTERNAL COURSE
  1. BENGKEL SISTEM PERPUSTAKAAN BERSEPADU KOHA, Perpustakaan Sultan Abdul Samad (Psas) UPM (24 Apr 2019 - 25 Apr 2019)
  2. BENGKEL HALATUJU MENINGKATKAN VISIBILITI TESIS & DISERTASI PERPUSTAKAAN AKADEMIK DI PERINGKAT GLOBAL, Universiti Putra Malaysia (13 Aug 2018 - 14 Aug 2018)
  3. BENGKEL 4TH INDUSTRIAL REVOLUTION & LIBRARY 4.0 : WHERE ARE WE?, Institute of Leadership and Development (Ild), UiTM Labu, Negeri Sembilan (26 Sep 2017 - 27 Oct 2017)
NATIONAL CIVICS BUREAU COURSE
  1. KURSUS BIRO TATANEGARA, Kem Bina Negara Kulim, Kedah (20 Jun 2009 - 24 Jun 2009)