PERSONAL DETAIL


ASSOCIATE PROF. DR. KIRAN KAUR A/P GURMIT SINGH

Associate Professor
Department of Library Science & Information
Faculty of Computer Science & Information Technology
 
  +603-79676420
  +603-79679249
  kiran@um.edu.my
 Department of Library Science & Information, Faculty of Computer Science & Information Technology, University of Malaya, 50603 Kuala Lumpur, W.Persekutuan Kuala Lumpur, Malaysia
 
ResearcherID Link
  http://www.researcherid.com/rid/B-8793-2010
Scopus ID Link
  http://www.scopus.com/authid/detail.url?authorId=14007335200

BIOGRAPHY


Kiran Kaur (Ph.D., University of Malaya), is an Associate Professor at the Department of Library & Information Science, Faculty of Computer Science & Information Technology, University of Malaya. She is also currently the Director of the Quality Management & Enhancement Center,  responsible for accreditation and quality assurance of all levels of academic programmes in University of Malaya. Dr. Kiran's career started as a public school teacher where she taught for eight years, and then as a Librarian at the University of Malaya Library for four years. She then joined the faculty as an academic staff in mid 2003. 

Dr. Kiran obtained both her Masters in Library and Information Science (1998) and PhD (2011) degree from the University of Malaya. Her research interests include information services, service quality, quality management, academic librarianship, social networking, community information services, social capital and scientometrics. Dr. Kiran's research publications appear in Journal of the Association for Information Science & TechnologyMalaysian Journal of Library & Information Science, Library & Information Science Research, Journal of Computer Assisted Learning, Scientometrics, Information Development, The Electronic Library, Libri, JoLIS, Library Review, Library Management, Collection Building, Lecture Notes in Computer Science (LNCS) and others.

Dr. Kiran is the Co-Editor of the Malaysian Journal of Library & Information Science, which is indexed in both Social Science Citation Index and Scopus.  She has served as the President of the Malaysian Chapter for International Library and Information Science Society (ILISS) and an active member of the Consortium of iSchools in Asia-Pacific (CiSAP). Dr. Kiran has served on the Technical Committee of various conferences and is a reviewer/member of the Editorial board of several reputable  journals. 


ACADEMIC QUALIFICATION
(Qualification), (Institution).



PROFESSIONAL
(Organisation), (Role), (Year), (Level).


  • SPSS Users's Association of Kuala Lumpur and Selangor, Member, 2008 to 2010, (University)
  • Malaysian Journal of Library and Information Science, Editorial Board Member , Editorial Board, 2011 to 2020, (International)
  • Consortium of iSchool in Asia Pacific (CiSAP), Member, 2011, (International)
  • International Conference on Libraries, Information & Society, Chairman, 2012 to 2012, (International)
  • International Symposium on Emerging Trends and Technologies in Libraries and Information Services (ETTLIS-2014), Advisory Board, 2014 to 2014, (International)
  • Information Technology & People, Reviewer, 2014 to 2020, (International)
  • International Conference on Libraries, Information & Society, Chairman, 2014 to 2014, (International)
  • Library and Information Science Society for Asia and the Pacific (LISSASPAC) , 2nd Vice President, 2017, (International)
  • Research Project Management, Faculty of Business & Accountancy, Assessors, 2018 to 2018, (University)
  • Grant Evaluation Committee, Faculty of Computer Science & Information Technology, Panel Appointed, 2018 to 2020, (University)
  • ASEAN University Network-Quality Assurance (AUN-QA), Assessors, 2018, (International)
  • Librarians Association of Malaysia, Member, 2019, (National)
  • International Library and Information Science Society, Active Member, 2019, (University)
  • International Conference on Data Science and Information Technology, Advisory Committee, 2019 to 2020, (International)
  • SAGE Open, Reviewer, 2020 to 2020, (International)
  • Majlis Pengurusan Kualiti Universiti Awam, Jabatan Pendidikan Tinggi, Member, 2020 to 2021, (National)

ADMINISTRATIVE DUTIES
(Role), (Level), (Start date),(End Date).


  • Member, Appointment Screening Committee, Faculty of Computer Science & Information Technology, Universiti Malaya, University Malaya, 18/08/2020 to 17/08/2023 (Ahli jawatankuasa Tapisan (Pelantikan) )
  • Director, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 09/06/2020 to 08/06/2022
  • Coordinator, Self Assessment Report Task-force for for Swa-Accreditation UM 2020. , University Malaya, 01/01/2020 to 31/12/2020
  • Deputy Director, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 01/04/2019 to 05/06/2020
  • Member, Task-force for Management of Application for Credit Transfer, University Malaya, 11/03/2019 to 31/12/2019
  • Project Leader, Enhancement of SKMS, University Malaya, 15/06/2017 to 31/12/2019
  • Deputy Director, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 01/04/2017 to 31/03/2019
  • Committee Member, University Malaya, 30/11/2016 to 31/12/2016 (Member, Committee for Revision of External Assessor and Examiner Appointment Guidelines)
  • Deputy Director, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 01/04/2015 to 31/03/2017
  • Committee Member, Audit Pengekalan Swaakreditasi (JKAPS), University Malaya, 30/01/2015 to 31/12/2015
  • Member, Panel for SLAB/SLAI Interview, Faculty, 20/11/2014 to 31/12/2016 (Pelantikan ahli panel penemuduga cuti belajar dan skim latihan akademik bumiputera SALB/ skim latihan akademik IPTA (SLAI) diperingkat pusat)
  • Head of Department, Department of Library Science & Information, Faculty of Computer Science & Information Technology, 01/07/2014 to 31/07/2014
  • Head, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 01/06/2014 to 01/04/2015
  • Committee Member, Postgraduate Research Excellence Symposium 2014 , Faculty, 19/02/2014 to 01/06/2014
  • Member, Quality Assurance Committee- Faculty of Computer Science & Information Technology, Faculty, 06/06/2013 to 05/06/2013
  • Head, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 01/06/2013 to 31/05/2014
  • Member, Committee for Postgraduate Research Excellence Symposium 2013, Faculty, 07/02/2013 to 31/12/2013
  • Committee Member- Bright Sparks FSKTM, Faculty, 18/07/2012
  • Head, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 01/06/2012 to 31/05/2013
  • Panel Member- Research Cluster ICT & Computational Science, University Malaya, 01/05/2012 to 30/04/2013
  • Manager, Customer Feedback and Continuous Improvement Section, University Malaya, 01/05/2012 to 30/06/2013
  • Committee, Postgraduate Research Excellence Symposium 2012, Faculty, 22/02/2012 to 31/12/2012
  • Programme Coordinator, University Malaya, 05/09/2011 to 01/09/2014 (Master of Library & Information Science)
  • Head of Department, Department of Library Science & Information, Faculty of Computer Science & Information Technology, 05/09/2011 to 30/06/2014
  • Committee Member- Green ICT Towards Innovation and Quality Research : Informatics 2011, Faculty, 01/07/2011 to 01/11/2011
  • Chief of Internal Auditor, University Malaya, 13/06/2011 to 31/12/2015
  • Manager, Customer Feedback and Continuous Improvement Section, University Malaya, 01/06/2011 to 31/05/2012
  • Head, Quality Management & Enhancement Centre (Qmec), Vice Chancellor, 01/06/2011 to 31/05/2012
  • Cairperson, Committee for Evaluation of Continual Improvement Projects. , University Malaya, 01/06/2011 to 01/01/2020
  • Head, Knowledge Engineering & Informatics Research Group, University Malaya, 25/03/2011
  • Executive Editor, Malaysian Journal of Library and Information Science (SSCI,Scopus, LISA, Library Literature), International, 25/03/2011
  • Internal Auditor, Faculty, 11/11/2010 to 31/12/2011
  • Editor, Proceedings of the International Conference of Libraries, Information & Society (ICoLIS 2010), University of Malaya., International, 01/01/2010 to 31/12/2010
  • Document Manager, University Malaya, 31/05/2004 to 31/05/2007
  • Internal Auditor UM, University Malaya,   to   (Audit Dalam Bil. 10/2009)

AREAS OF EXPERTISE
(Area).


  • Social Sciences, Education (Quality Assurance in Education)
  • Information Literacy, Digital Literacy, User Education (Information Literacy, User Education)
  • Information Services, Library Services, Community Information Service, (Community information services, Marketing Information services, User needs)
  • Information Organisation & Retrieval (Information seeking bahaviour)
  • Infometrics (Bibliometrics, Scientometrics) (Bibliometrics)


RECENT SELECTED PUBLICATIONS
(Publication).


Book

2012
  • Siti Hamisah, et al. (2012) Malaysian Higher Education: Engine for Growth. Ministry of Higher Education Malaysia. 
Chapter in Book

2013
  • Kiran Kaur. (2013). Gaining customer loyalty: the ultimate in marketing. In Dinesh, Gupta., Christie, Koontz., & Angels Massisimo. (Eds). Marketing Library and Information Service II, IFLA publication 159, pp. 43-54. Berlin: de Gruyter Saur. University Press. 

2010
  • Fong, M.Y., Kiran, K., Nik, A.K., and Suzeini, A.H. (2010). Good documentation practices: UM experience. In Fauza et al., (eds). Quality-Driven Initiatives: Sharing Good Practices in Higher Education (pp.181-194). University of Malaya, KL: Quality Management and Enhancement Centre. 
  • Fauza, A.G., Siti Meriam, and Kiran, K. (2010). Customer feedback for continual improvement in the management of higher education: The University of Malaya approach. In Fauza et al., (eds). Quality-Driven Initiatives: sharing Good practices in Higher Education (pp.195- 212). University of Malaya, KL: Quality Management and Enhancement Centre. 

2008
  • Kiran, K and Singh, D. (2008). Exploring user experiences with Digital Library services: A focus group approach. In: Digital Libraries: Universal and Ubiquitous Access to Information. Berlin, Heidelberg: Springer, pp. 285-293. ISBN: 978-3-540-89532-9 (Lecture Notes in Computer Science, Vol. 5362: 285-293). DOI:10.1007/978-3-540-89533-6_29 
Article in Academic Journals

2020
  • Feria Wirba Singeh, A.Abrizah & K.Kiran (2020). Critical Success Factors for Digital Library Implementation in Africa: Solution Focused Rather than Problem Focused. Information Development (SSCI). First Published April 30, 2020, https://doi.org/10.1177/0266666920918002 (ISI-Indexed)
  • Wirba, FS., Abrizah, A and Kiran,K. (Forthcoming) Bringing the digital library success factors into the realm of the technology-organization-environment framework. The Electronic Library (SSCI) (ISI-Indexed) (ISI-Indexed)

2019
  • Zainab Ajab Mohideen, Arslan Sheikh, Kiran, K., and Tahira, M. (2019). Acceptance of Koha Open Source System among Librarians in Malaysian Academic Libraries: An exploratory Qualitative Study. Serials Review, 45(4), 201-210. doi: 10.1080/00987913.2019.1680248. (ISI-Indexed)
  • Kaur, K., Ng, KH., Kemp, R., Ong, YY., Ramly, Z., and Koh, AP. (2019). Knowledge generation in the wake of the Fukushima Daiichi nuclear power plant disaster, Scientometrics, 119, 149-169. [Q1] (ISI-Indexed)
  • Zainab, AM., Kiran, K., Ramayah, T., Karim, NHA. (2019). Modelling drivers of Koha open source library system using partial least squares structural equation modelling. Malaysian Journal of Library And Information Science, 24(2), 1-22. (ISI-Indexed)
  • Waheed, M and Kaur, K. (2019). Students perceptual quality standards for judging knowledge quality: Development and validation of a perceived e-learning knowledge quality scale, Information Development, 35(2), 319-332. (ISI-Indexed)

2018
  • Zainab, A.M., Kiran, K., Karim, N.H.A. and Sukmawati, M. (2018). UTAUT’S Performance Consistency: Empirical Evidence from a Library Management System, Malaysian Journal of Library & Information Science, 23(1), 17-32. (ISI-Indexed)
  • Goh, SB., & Kiran, K. (2018). A comparative study of leadership competencies of academic librarians in Malaysia. International Journal of Information Studies and Libraries, 3(2): 1-8. (Non-ISI/Non-SCOPUS)
  • Noudoostbeni,A. Kaur, K.and Jenatabadi, HS. (2018). A Comparison of Structural Equation Modeling Approaches with DeLone & McLean’s Model: A Case Study of Radio-Frequency Identification User Satisfaction in Malaysian University Libraries. Sustainability, 10(7), 1-16. (ISI-Indexed)
  • Hani Syazillah, N., Kiran, K., and Chaudhury, G.G. (2018) .Adaptation, Translation and Validation of an Information Literacy Assessment Instrument, Journal of the Association for Information Science and Technology, 69(8), 996-1006. DOI: https://doi.org/10.1002/asi.24023 [Q1] (ISI-Indexed)

2017
  • Waheed, M., Klobas, JE. and Kaur, K. (2017). The importance of actual use in defining and measuring innovative behaviour: Comparison of e-book reader users and non-users. Journal of Librarianship and Information Science, 49(1): 368-379. (ISI-Indexed)
  • Haruna,B., Kiran, K. and Tahira, M. (2017). Modelling web-based library service quality and user loyalty in the context of a developing country, The Electronic Library, 35(3), 507-519, https://doi.org/10.1108/EL-10-2015-0211 (ISI-Indexed)
  • Gihani, R, and Kiran, K. 2016. The library succession planner’s decision-making style, Library Management, Vol. 38, No. 8/9 (ISI-Indexed)

2016
  • Iliasu, J. and Kaur, K. (2016). Practices Leading to Information Literacy Development among Nigerian Undergraduates. Malaysian Journal of Library & Information Science, 21(1), 109-121. (ISI-Indexed)
  • Waheed, M., Kaur, K.and Qazi, A. (2016). Students Perspective on Knowledge Quality in eLearning Context: A Qualitative Assessment, Internet Research, 26(1), 120-145. [Q2] (ISI-Indexed)
  • Tahira, M., Bakri, A., & Kaur, K. (2016). Scientometrics Analysis for Research Performance Evaluation: Methodological Issues at Meso and Micro Levels. Pakistan Journal of Information Management & Libraries, 17, 120-125. (SCOPUS-Indexed)
  • Waheed, M., Kaur, K. and Kumar, S. (2016). What role does knowledge quality play in online students’ satisfaction, learning and loyalty? An empirical investigation in an eLearning context, Journal of Computer Assisted Learning, 32(6): 561-575. [Q2] (ISI-Indexed)
  • Waheed, M., Kaur, K. Ain, N.U., Hussain, N. (2016). Perceived learning outcomes from Moodle: an empirical study of intrinsic and extrinsic motivating factors, Information Development, 32(4), 1001-1013. (ISI-Indexed)
  • Ain, N., Kaur, K. and Waheed, M. (2016). The influence of learning value on learning management system use: An extension of UTAUT2. Information Development, 32(5), doi:1306-1321. doi:0.1177/0266666915597546 (ISI-Indexed)

2015
  • Siddike, MAK and Kiran, K. (2015). Marketing of academic library services through social networking sites:Implications of electronic word-of-mouth. Education for Information, 31:143-159. (ISI-Indexed)
  • Shyh-Mee, T., Kiran, K & Diljit, S. (2015). Examining SchoolLibrarians Readiness for Information Literacy Implementation. Malaysian Journal of Library and Information Science, 20(1), 79-97. (ISI-Indexed)
  • Waheed, M., Kaur, K. Ain, N. and Sanni, SA. (2015) Emotional attachment and multidimensional self-efficacy: extension of innovation diffusion theory in the context of eBook reader, Behaviour & Information Technology, 34(12), 1147-1159, 10.1080/0144929X.2015.1004648 (ISI-Indexed)

2014
  • Waheed, M.and Kaur, K. (2014). Knowledge Quality: A review and a revised conceptual model. Information Development, 32(3), 271-284. doi: 10.1177/0266666914539694 (ISI-Indexed)
  • Jinadu, I and Kaur, K. (2014). Information Literacy at the Workplace: A Suggested Model for a Developing Country, LIBRI, 64(1): 61-74. (ISI-Indexed)
  • Jinadu, I.and Kiran, K. (2014). Shut Down the University! - The ultimatum for quality undergraduates, Qualitative and Quantitative Methods in Libraries (QQML), 4, 987-1000. (Non-ISI/Non-SCOPUS)

2013
  • Abrizah, A., Zainab, A.N., Kiran, K., Raj, R.G. (2013). LIS journals scientific impact and subject categorization: a comparison between Web of Science and Scopus. Scientometrics, 94(2), 721-740. doi: 10.1007/s11192-012- 0813-7. (ISI/Scopus indexed), [Q1] (ISI-Indexed)
  • Ismail Abidin, M., Kiran,K. and Abrizah, A. (2013). Adoption of Public Library 2.0: Librarians and teens perspective. Malaysian Journal of Library & Information Science, 18(3), 75-90. (ISI-Indexed)

2012
  • Abrizah,A.,Kiran,K., Erfanmanesh, M., Zohoorian-Fooladi, N., and Zainab, A.N. (2012). A bibliometric study on the worldwide research productivity of scientists in Elaies guineensis Jacq. and Elaeis oleifera. Journal of Oil Palm Research, 24 (3): 1459-1472. (ISI-Indexed)
  • Kiran, K. and Diljit, S. (2012). Modeling web-based library service quality. Library & Information Science Research, 34(3): 184-196.[Q1] (ISI-Indexed)

2011
  • Kaur, K. and Singh, D. (2011). Customer service for academic library users on the web. The Electronic Library, 29(6), 737-750. (ISI-Indexed)
  • Kiran, K. and Diljit, S. (2011). Antecedents of customer loyalty: Does service quality suffice? Malaysian Journal of Library and Information Science, 16(2), 95-113. (ISI-Indexed)

2010
  • Abrizah, A., Noorhidawati A. and Kiran, K. (2010). Global visibility of Asian universities' Open Access institutional repositories. Malaysian Journal of Library & Information Science, 15(2), 53-73. (ISI-Indexed)
  • Kiran, K. (2010). Service quality and customer satisfaction: Perspectives from a Malaysian University, Library Review, 59(4), 261-273. (SCOPUS-Indexed)

2009
  • Kamaralzaman, S. and Kaur, K. (2009). Quality management of reference services in Malaysian public university libraries. International Journal of Libraries and Information Services, 5(2), 104-113. (ISI-Indexed)
  • Kaur, K. (2009). Marketing the academic library on the Web . Library Management, 30(6/7), 454-468. (SCOPUS-Indexed)

2008
  • Yeoh, KH and Kaur, K. (2008). Subject support in collection development: Using the bibliometric tool. Collection Building, 27(4), 157-166. (SCOPUS-Indexed)
  • Keat, YC and Kaur, K. (2008). Citation study of LIS dissertations for collection development. Malaysian Journal of Library and Information Science, 13(2), 29-47. (SCOPUS-Indexed)

2006
  • Kaur, K., Mohamad, P., George, S. (2006). Quality management service at the University of Malaya Library. Library Management, 27(4), 249-256 (SCOPUS-Indexed)
  • Halim, H and Kaur, K. (2006). Malaysian web search engines: A critical analysis. Malaysian Journal of Library and Information Science, 11(1), 103-122. (SCOPUS-Indexed)

2004
  • Kiran, K. (2004). Faculty-Librarian collaboration: Trends in Problem-Based Learning curricula. Journal of Problem Based Learning, 2(2). [online]. Available at: http://ejum.fsktm.um.edu.my/ (Non-ISI/Non-SCOPUS)
  • Zaiton, Osman, Kiran, Kaur and Zanariah, Saupi Udin. (2004). A survey of student satisfaction at the University of Malaya Library. Kekal Abadi, 22(1), 1-17. (Non-ISI/Non-SCOPUS)

2002
  • Tiew, W.S., Abrizah, A. and Kiran, K. (2002). Malaysian Journal of Library and Information Science 1996-2000: A bibliometric study. Malaysian Journal of Library and Information Science, 6(1), 43-56. (SCOPUS-Indexed)

2000
  • Kiran, K. (2000). Malaysian university library web sites: Content and functionality. Kekal Abadi, 19(2), 1-6. (Non-ISI/Non-SCOPUS)
  • Tiew, W.S. and Kaur, K. (2000). Citation analysis of Journal of Natural Rubber Research, 1998-1997. Malaysian Journal of Library and Information Science, 5(2), 45-56. (SCOPUS-Indexed)

1997
  • Kaur, K., Lee, L., Sin, TW. and Sen, B.K. (1997). Titles of LIS textbooks and research articles: A bibliometric study. Malaysian Journal of Library and Information Science, 2(1), 51-62. (SCOPUS-Indexed)
Proceeding

2017
  • Zainab, Ajab Mohideen, Kiran, K., & Sukmawati, Muhamad. (2017). IoT: QoS in the Digital Library RFID based LMS. In ICIET '17: Proceedings of the International Conference on Information and Education Technology (pp. 101-105). ACM New York, NY, USA (ISI-Indexed)

2016
  • Mohideen, Z.A., Kaur, K. Muhamad, S. 2016. ITIL: Implementation and Service Management Best Practices in Malaysian Academic Libraries. In RCMI 2016: Proceedings of the International Conference on Regional Challenges to Multidisciplinary Innovation (pp. 1-9), Dubai, UAE. (Non-ISI/Non-SCOPUS)

2015
  • Mohideen, Z.A.& Kaur, K. (2015). Digital Library demands and expectations. Proceedings of the 4th International Symposium on Emerging Trends and Technologies in Libraries and Information Services (ETTLIS), No. 7048165, pp. 17-21. (SCOPUS-Indexed)

2014
  • Iliasu, Jinadu & Kaur, Kiran. 2014. Shut Down the University! - The ultimatum for quality undergraduates. Qualitative and Quantitative Methods in Libraries, [S.l.], v. 3, n. 4, p. 987-1000, may 2017. ISSN 2241-1925. (Non-ISI/Non-SCOPUS)

2013
  • Mohd Ismail Abidin, Kiran Kaur and Mohd Ab Malek bin Md Shah. 2013. Awareness of Using Library Web 2.0 Services Among Malaysian Youth. In proceedingd of the International Conference on Asia-Pacififc Library and Information education and Practice, Khon Kean: 169-182. (Non-ISI/Non-SCOPUS)
  • Husriati Hussain and Kiran Kaur. 2013. Social Sciences, Arts and Humanities Research Collaboration: with a focus on LIS. In Proceeding of the International Conference on Asia-Pacific Library and Information Education and Practice 2013, Khon Kean University: 132- 144. (Non-ISI/Non-SCOPUS Cited Publication) (Non-ISI/Non-SCOPUS)

2012
  • Mohd Ismail Abidin & Kiran, K. 2012. Reaching out to the web user: practices by Malaysian public libraries. In A.Noorhidawati, et al. (Eds.): International Conference of Libraries, Information & Society 2012, Kuala Lumpur: LIS, FCSIT, 2012: pp 237-250 (Non- ISI/Non-SCOPUS Cited Publication) (Non-ISI/Non-SCOPUS)

2010
  • Kiran,K. 2010.Building on Customer Relationship for quality e-service, In Proceedings of the International Symposium on Emerging Trends and Technologies in Libraries and Information Services, Solan, 3 - 5 Jun 2010. 
  • A. Abrizah, A. Noorhidawati and K. Kiran. 2010. The Landscape of Open Access Institutional Repositories in the Asian Continent: a 2010 report. Proceedings of the 3rd International Conference on Libraries, Information & Society, 9-10 November 2010, Kuala Lumpur, Malaysia 

2009
  • Kiran, Kaur and Chia, Yip Peng. 2009. Open access initiatives in academic libraries : Challenge to the user. In World Library and Information Congress: 75th IFLA General Conference and Assembly \"Libraries create futures: Building on cultural heritage\", 23-27 August 2009, Milan, Italy. 

2007
  • Kiran, Kaur. MS ISO 9001:2000 Implementation in Malaysian Academic Libraries. In Proceedings of the International Conference on Libraries Information and Society, ICoLIS 2007, 26-27 June, Petaling Jaya, Malaysia. 
  • Yeap, C. K. and Kiran, Kaur. 2007. A Citation Study of LIS Dissertation in University Of Malaya for Collection Development In Abrizah Abdullah et al. (Eds.) Proceedings International Conference of Library Information and Society (ICoLIS) 2007, pp. 421-434, Kuala Lampur (Malaysia). (Non-ISI/Non-SCOPUS)

2006
  • Kiran Kaur. 2006. Digital Libraries In Malaysia: An Overview With An E-Services Perspective In TERI (ed). Information Management for Global Access: International Conference on Digital Lbraries, 5-8 December 2006, New Delhi, India 
  • Mahani, Wahab and Kiran, K. 2006. Towards A Better Understanding Of The Need For A Digital School Resource Center In Malaysian Smart Schools. In Prosiding Konvensyen Persatuan Teknologi Pendidikan Malaysia ke 19, 16-19 September 2006, Langkawi, 

2005
  • Abrizah Abdullah, Kiran Kaur and Rohaya Mohamad Dahalan. 2005. Voices of the users: a snapshot of issues in automating school libraries In Hanafi Atan et al. (eds). Inovasi Teknologi Instruksional dalam Pengajaran dan Pembelajaran: Konvensyen Persatuan Teknologi Pendidikan Malaysia ke 18, 17-19 September 2005, Kuala Terengganu: 263-269. 
List of Written Works That Have Not Been Published

2008
  • Kiran Kaur. 2008. Service quality of electronic services in academic libraries. Presented at the Seminar On Postgraduate Studies: Research Proposal & Research in-Progress., 22-23 March 2008, D Muara Marine Park, Selangor 
Others

2018
  • Kiran, Kaur. LIS Education at the University of Malaya . IFLA Newsletter, May 2018. 

2008
  • Kaur, Kiran and Diljit Singh. 2008. Exploring User Experiences with Digital Library Services: A Focus Group Approach. Paper presented at the 11th International Conference on Asia-Pacific Digital Libraries, ICADL, Bali, 2-5 December 2011. 

2007
  • Fauza Ab. Ghaffar, Siti Meriam and Kiran K. 2007. Customer Feedback for Continual Improvement in the Management of Higher Education: the UM Approach. Paper presented at the Regional Conference of Quality in Higher Education, 10-11 December 2007, Petaling Jaya, Malaysia 
  • Fong, M.Y., Kiran K., Nik Ahmad Kamal, and Suzeini A.H. 2007. Good Documentation Practices: UM Experience. Paper presented at the Regional Conference of Quality in Higher Education, 10-11 December 2007, Petaling Jaya, Malaysia. (Non-ISI/Non-SCOPUS)
  • A.N.Zainab, Kiran Kaur, N.N.Edzan, Abrizah Abdullah. 2007. Open Access: Making Library And Information Science Research Available Through E-LIS. Paper presented at the Persidangan Kebangsaan Penerbitan Ilmiah, 9-11 January 2007, Johor, Malaysia (Non-ISI/Non-SCOPUS)

2006
  • Harvinder Kaur, Kiran Kaur and Diljit Singh. 2006. Collaboration In Resource Sharing Among Malaysian Academic Libraries In A Digital Environment. Paper presented at 13th CONSAL General Conference, 25-30 March 2006, at Metro-Manila, Philippines 

2005
  • Kiran Kaur, Pauziaah Mohamad and Sossamma G. 2005. Quality Service At the University of Malaya Library: Benefits of ISO 9001: 2000 Implementation. Paper presented at Seminar On ISO 9001: 2000 For Higher Education, 8-11 Jun 2005, Merdeka Palace, Kuching. 

2004
  • Kiran Kaur and Sossamma George.2004. Attaining International Quality Standards: the case of ISO 9000:2001 at the University of Malaya Library. Paper presented at Asian Libraries International Conference 2004, 22-24 Nov. 2004, Bangkok, Thailand 
  • Kiran Kaur, and Rukaini Hj. Abdullah. 2004. Streamlining processes through ISO. Paper submitted to Persidangan ICT Negara, 20-21 May 2004, Universiti Teknologi Malaysia, Johor. 
  • Kiran Kaur. 2004. Faculty-Librarian Collaboration: Trends In Problem Based Learning Curricula. Paper presented at 5th Asia-Pacific Conference On Problem-Based Learning: Pursuit Of Execellence In Education, 16-17 March 2004, University of Malaya, Kuala Lumpur 

2002
  • Zaiton Osman; Kiran Kaur and Mahbob Yusof. 2002. Digitization of Thesis in Malaysia: Development and prospects. Paper presented at 4th National Digital Libraries Conference: enriching the Malaysian Content, 17 19 Dec. 2002, Perpustakaan Negara Malaysia, Kuala Lumpur 

AREAS OF RESEARCH
(Project title), (Role), (From)-(Until), (Level), (Source).


  • Pembangunan Modul Pengurusan Maklumat Bagi Koleksi Braille Di Perpustakaan Persatuan Orang Buta Malaysia (mab), Consultant, 2018 - 2020, RU Geran - UMCares, (National)
  • Leisure Reading Habits and Attitude towards E-reading among Malaysian University Students, Principal Investigator(PI), 2016 - 2017, Postgraduate Research Grant (PPP) - Course & Disertation, (National)
  • Library Managers' Decision Making in Succession Planning at Sri Lankan University Libraries, Principal Investigator(PI), 2016 - 2017, Postgraduate Research Grant (PPP) - Course & Disertation, (National)
  • Information Seeking Behaviour of Work and Travel USA participants, Principal Investigator(PI), 2016 - 2017, Postgraduate Research Grant (PPP) - Course & Disertation, (National)
  • Acceptance and Use of Open Source Library Management System using the UTAUT model, Principal Investigator(PI), 2016 - 2019, Postgraduate Research Grant (PPP) - Research, (National)
  • Assessing web-based library service quality based on LibWebSQ, Principal Investigator(PI), 2015 - 2016, Postgraduate Research Grant (PPP) - Course & Disertation, (National)
  • An Exploratory Study On Social Trust Development In Malaysian Public Libraries Serving A Culturally Diverse Community, Principal Investigator(PI), 2015 - 2018, Fundamental Research Grant Scheme (FRGS), (National)
  • Antecedents of Learning Management System use and its Impact on student's academic performance., Principal Investigator(PI), 2014 - 2015, Postgraduate Research Grant (PPP) - Course & Disertation, (National)
  • Development of measurement scale for eLearning knowledge quality, Principal Investigator(PI), 2014 - 2016, Postgraduate Research Grant (PPP) - Research, (National)
  • Modeling the Technoliteracy of Children: Implications for Libraries, Teachers, Parents and children., Co-Investigator, 2013 - 2015, High Impact Research (HIR), (National)
  • Information Literacy : Assessing Competencies And Practices Of Academics, Principal Investigator(PI), 2013 - 2014, Postgraduate Research Grant (PPP) - Research, (National)
  • Scientific Mapping and Research Assessment of STEM Scholarly Communications, Co-Investigator, 2012 - 2015, High Impact Research (HIR), (National)
  • Techno-literacy and information literacy as essential transferable skills to workplace, Principal Investigator(PI), 2012 - 2014, Flagship, (National)
  • An Assessment of the Information Literacy Attributes Required in the Workplace, and the Level of Preparedness among Malaysian Graduates, Consultant, 2012 - 2013, Geran Penyelidikan Universiti Malaya (UMRG) - ICT, (University)
  • TECHNO-LITERACY AND INFORMATION LITERACY AS ESSENTIAL TRANSFERABLE SKILLS TO WORKPLACE, Principal Investigator(PI), 2012 - 2014, Flagship - HNE (Humanities & Ethics), (University)
  • MAPPING TEEN USE OF SOCIAL NETWORKS TO LIBRARY 2.0 SERVICES, Principal Investigator(PI), 2011 - 2012, Geran Penyelidikan Universiti Malaya (UMRG), (National)
  • ASSESSING THE RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY IN ACADEMIC LIBRARIES, Principal Investigator(PI), 2008 - 2009, RU Geran, (National)
  • EXPLORING THE POTENTIAL OF AN ACADEMIC LIBRARY WEB SITE AS A MARKETING AND PUBLIC RELATION TOOL, Principal Investigator(PI), 2007 - 2008, RU Geran, (National)
  • A Protocol for Measuring and Evaluating Service Quality of Digital Libraries, Co-Investigator, 2007 - 2007, Geran Penyelidikan Universiti Malaya (UMRG), (National)
  • Towards the Development of a World Class University, Co-Investigator, 2006 - 2007, MOHE, (National)
  • Quality Management System Standard: A Tool for Evidence Based Librarianship, Principal Investigator(PI), 2005 - 2006, University of Malaya, (National)
  • Study on the Human Resource Needs of Libraries and Information Centers in Malaysia, Co-Investigator, 2003 - 2004, Perpustakaan Negara Malaysia, (National)
  • Web searching behavior
  • Information literacy at the workplace
  • Community informatics
  • Marketing Information services
  • Scientometrics

CONSULTATION PROJECT/CONSULTANCY
(Project title), (Role), (From)-(Until), (Organisation).


  • Assessor for AUN QA Programme Assessment_Naresuan University, Assessor, 2020-2020, http://www.aun-qa.org/contacts
  • Reviewer, Seminar Library & Information Professionals, Reviewer, 2020-2020, UiTM
  • Reviewer, Online Information Review, Reviewer, 2020-2020, Online Information Review
  • Assessor for AUN QA Programme Assessment_VNU_Hanoi, Assessor, 2019-2019, AUN QA
  • Workshop on Data Analysis on Library Decision Making, Consultant, 2019-2019, Sunway University
  • External examiner for PhD_ Monash University_ Tesfahun Melese Yilma_2019, External Examiner, 2019-2019, Monash University
  • Assessor, AUN-QA Programme Assessment_Gajah Mada University, Asssesor, 2019-2019, Universiti Gajah Mada
  • Assessor, Doctor of Management Programme Assessment or Full Accreditation., Assessor, 2019-2019, Universiti Malya
  • Assessor, AUN QA programme Assessment_HCM University, Assessor, 2019-2019, Ho Chi Minh University
  • Assessor, AUN-QA Programme Assessment_Danang University, Assessor, 2019-2019, Danang University
  • Assessor, AUN QA Programme Assessment_Universitas Padang, Assessor, 2019-2019, AUN QA
  • Expert Advisor, University of Aden Workshop on Academic Standards and qualities, Expert Advisor, 2018-2018, FSKTM
  • Speaker, COPPA required documentation for Faculty of Dentistry Academic Programmes, Consultant, 2018-2018, UNIVERSITY OF MALAYA
  • External Examiner for PhD Thesis from periyar University_P. sankar_2018, External Examiner, 2018-2018, Periyar university
  • Assessor, AUN QA Programme Assessment_Mahidol University, Assessor, 2018-2018, Mahidol University
  • External Examiner for PhD Thesis from Periyar University_A. Rubinandhini_2018, External Examiner, 2018-2018, Periyar university
  • External examiner_QUT_KAREN F KAUFMANN_2018, External Examiner, 2018-2018, Queensland University of Technology
  • External Examiner for PhD Thesis from Pondicherry University_Sri Amudha_2018, External Examiner, 2018-2018, Pondicherry University
  • Assessor, Full Accreditation for Diploma in Accounting Programme, Assessor, 2017-2017, Universiti Malaya
  • External Examiner for PhD Thesis from Bharathiar University_Maheswari S_2017, Exetrnal Examiner, 2017-2017, Bharathiar University
  • External Examiner for PhD Thesis from QUT_Vicky Bayati_2017, External Examiner, 2017-2017, Queensland University of Technology
  • External Examiner for PhD-QUT_NIBOLON WIMOLSITTICHAI_2017, External Examiner, 2017-2017, Queensland University of Technology
  • External examiner, for PhD_ Bharathiar University_S.Sinthan_2017, External Examiner, 2017-2017, Bharathiar University
  • External Examiner for PhD_QUT_BAZILAH Hj A TALIP_2016, External Examiner, 2016-2016, Queensland University of Technology
  • Workshop on Improvement of Library Reference Services (Bengkel Pemantapan Perkhidmatan Rujukan Perpustakaan), Expert Advisor, 2015-2015, University of Malaya Library
  • Facilitator, Workshop on Competencies for Reference Librarians, Resource Person, 2014-2014, UiTM
  • Member International Advisory Board- 4th International Symposium on Emerging Trends and Technologies in Libraries and Information Services (ETTLIS-2014), Advisor, 2014-2014, Jaypee�Institute�of�Information�Technology
  • Training the Trainers in Information Literacy, Resource Person, 2008-2008, UiTM/UNESCO
  • Development of Competencies for TSDAS DIGITAL LIBRARY Librarians, Committee Member, 2007-2007, Open University Malaysia
  • Development of Competencies for PETRONAS Librarians, Co-researcher, 2007-2008, PETRONAS
  • Leadership Development for Senior Executives of National Libraries in Developing Countries, Resource Person, 2007-2007, Librarians Association of Malaysia
  • Leadership Development for Directors of National Libraries in Developing Countries, Resource Person, 2006-2006, Persatuan Pustakawan Malaysia

AWARDS AND RECOGNITIONS
(Name of Award), (Awarding Institution), (Year Awarded), (Level).


  • Anugerah Perkhidmatan Setia 20 Tahun (20 Years Faithful Service Award), University of Malaya, 2019, (University)
  • Skim Galakan Penerbitan Program Pemberian Taraf Cream 2019 (Publication Scheme), Ministry of Education, Malaysia, 2019, (National)
  • Skim Galakan Penerbitan Program Pemberian Taraf Cream 2018 (Publication Scheme), Ministry of Education, 2018, (National)
  • Gold Award in International Invention & Innovative Competition (Inllc Series 1/2018), Mnnf Network, 2018, (National)
  • Silver Award for Prototaip Manual Tahun Pertama Bayi: Panduan Penjagaan Bagi Ibu Bapa Kurang Upaya Penglihatan - Invention Category C, National Library Malaysia, 2017, (National)
  • Certificate of Appreciation - Outstanding Contribution to Malaysian Journal of Library & Information Science Cream Award 2015, 2016, 2017 Clarivate Analytics' Wos Indexed. , Malaysian Journal of Library & Information Science, 2017, (University)
  • Excellence Service Award, University Malaya, 2015, (University)
  • Excellence Service Award, University Malaya, 2012, (University)
  • 2012 Highly Commended Award for Article Published in The Electronic Library, Emerald Literati Network, 2012, (International)
  • Anugerah Perkhidmatan Cemerlang, Universiti Malaya, 2012, (University)
  • Ltr Best Paper Award, World Library and Information Congress, Ifla, 2009, (International)
  • Certificate of Excellent Service, University Malaya, 2007, (University)
  • Excellence Service Award, University Malaya, 2006, (University)
  • Certificate of Excellent Service , University of Malaya, 2004, (University)
  • Excellence Service Award, University Malaya, 2003, (University)

PRESENTATIONS
(Title), (Event), (Date Presented), (Organiser), (Level).


INVITED SPEAKER
  • Pengenalan SPK UM, Kursus Induksi, 2006-05-15 to  
  • SPK UM, Kursus Induksi Kumpulan Pengurusan & Profesional dan Kumpulan Sokongan Gred 27 & 29 , 2006-05-19 to  , Bahagian Sumber Manusia, Universiti Malaya, (University)
  • Pengenalan SPK UM, Kursus Induksi Kumpulan Pengurusan & Profesional dan Kumpulan Sokongan Gred 27 & 29 , 2006-06-26 to  , Bahagian Sumber Manusia, Universiti Malaya, (University)
  • SPK Universiti Malaya, Kursus Induksi Kumpulan Sokongan (Kumpulan II) SIRI 4/2006, 2006-09-15 to  , Bahagian Sumber Manusia, Universiti Malaya, (University)
  • Sistem pengurusan Kualiti, KURSUS INDUKSI SIRI 6/2011 BAGI KUMPULAN I(KUMPULAN PENGURUSAN & PROFESIONAL SERTA KUMPULAN SOKONGAN GRED 27&29) PADA 13-29 SEPTEMBER 2011, 2011-09-14 to 2011-09-14, BSM, (University)
  • Introduction to Universiti Malaya Quality Management System, Taklimat SPK Universiti Malaya bagi staf Fakulti Sains, 2013-08-20 to 2013-08-20, Faculty of Science, (University)
  • The Online Customer's Experience: an endless echo, International Symposium on Emerging Technologies in Libraries and Information Services, 2015-01-06 to 2015-01-08, JIIT & Jaypee University Anoopshahr & King's College London, (International)
  • LIS Education in Malaysia, Library & Information Science Education in developing Countries Special Interest group IFLA satellite Meeting, 2018-08-23 to 2018-08-23, Department of Library & Information Science, Um and IFLA 2018, (International)
  • Effective Institutional Governance and Leadership: The University of Malaya way. , HEEACT International Conference 2019, 2019-10-02 to 2019-10-02, Higher education Evaluation and Accreditation Council of Taiwan, (International)
EVENT ORGANISER
  • IPTA Quality Survey, Bengkel World Class University, 2007-05-12 to 2007-05-12, QAMU, UM, (National)
  • The landscape of open access institutional repositories in the Asian continent, International Conference on Libraries, Information and Society 2010, 2010-11-09 to 2010-11-10, (International)
  • Audit Kualiti Dalaman Bil. 13, Kursus Pemantapan Auditor Dalaman, 2012-04-26 to 2012-04-26, QMEC, (University)
  • Urusan Maklum Balas Pelanggan & Penambahbaikan Berterusan, Taklimat SPK UM dan MQF untuk Staf Pengurusan & Professional baru UM, 2013-02-28 to 2013-02-28, QMEC, (University)
  • Research Collaboration in LIS in the Asia-Oceania region, Forum on Research Collaboration in LIS in the Asia-Oceania region, 2014-02-20 to 2014-02-20, Department of Library & Information Science, (International)
  • School Librarians Readiness for Information Literacy Implementation , International Conference on Libraries, Information and Society, ICoLIS 2014, 2014-11-04 to 2014-11-05, Dept of Library & Information Science, FSKTM, (International)
  • -, Scholarly Communications: The Digital Transition, Open Access, Social Media and Trustworthiness, 2014-12-03 to 2014-12-03, Department of Library & Information Science, (International)
PRESENTER
  • Penyemakan Urusan Aduan, Bengkel Penyemakan Urusan Aduan, 2005-03-24 to  , QAMU, (University)
  • Quality Management System : Document Control in UM, Visit by International visitors from IC-STAR Universitas Utara, 2005-10-31 to  , QAMU, UM, (University)
  • Penghayatan SPK, Bengkel Peningkatan Penghayatan SPK untuk Pengurus Kualiti PTj, 2005-12-21 to 2005-12-23, QAMU, (University)
  • Urusan Dokumen UM, SIRI TAKLIMAT PENGHAYATAN SPK UM , 2006-02-24 to  , QAMU, (University)
  • Introduction to Documents Management, Delegates of Higher Education Relevance & Qaulity Agency (HERQA)of The Ministry of Education Addis Ababa, Ethopia , 2006-03-22 to  , QAMU, (University)
  • Strategic Planning, Workshop on Leadership Development for Directors of National Libraries in Developing Countries, 2006-07-11 to 2006-07-14, Persatuan Pustakawan Malaysia, (International)
  • Pencapaian & Halatuju Seksyen Dokumentasi, Bengkel Halatuju QAMU, 2007-01-26 to 2007-01-27, QAMU, UM, (University)
  • Customer Satisfaction , Development of Competencies for TSDAS Digital Library Librarians, 2007-07-02 to 2007-07-04, TSDAS Digital Library, (University)
  • E-Documentation: The Shift from Paper To Digital Documents In University of Malaya, Bengkel Penulisan Buku QAMU, 2007-08-10 to 2007-08-12, QAMU, UM, (University)
  • Information Audit and Customer Satisfaction, Leadership Development for Senior Executives of national Libraries in Developing Countries, 2007-08-14 to 2007-08-15, Persatuan Pustakawan Malaysia, (International)
  • Open Access Initiatives in Academic Libraries : Challenge to the User., World Library and Information Congress, IFLA, 2009-08-23 to 2009-08-27, (International)
  • ROI and library governance : which is the key indicator : satisfaction, value or loyalty?, PERPUN International Conference & Workshop on Value Management for Libraries : Towards Excellence Through ROI (2nd : 27-28 Sep 2012 : Kuching, Sarawak), 22p, 2012-09-27 to 2012-09-28, PERPUN, (International)
  • Customer feedback Measures, Bengkel Pengurus Kualiti (Akademik), 2014-04-10 to 2014-04-11, QMEC, (University)
  • Customer feedback measures, Bengkel Pengurus Kualiti (Bukan Akademik), 2014-04-24 to 2014-04-25, QMEC, (University)
  • Examining Children as Web Users: Methodological Considerations, Qualitative and Quantitative Methods in Libraries, QQML, 2015-05-26 to 2015-05-29, (International)
  • A case study of First-time mothers with visual impairment's information behavior: a work in progress, Putrajaya International Conference on Children, Women, Elderly and People with Disabilities 2017, 2017-10-28 to 2017-10-29, PICCWED, (International)
OTHERS
  • Participant, International Digital Library Conference, 2014-04-09 to 2014-04-11, PPM, (International)
  • Financial Resources for Science based Postgraduate students, Workshop - Financial Resources for postgraduate students, 2014-05-26 to 2014-05-26, IPPP, (University)
  • -, Universities in transition: Blended Online Offline Learning Symposium, 2015-08-04 to 2015-08-05, ADEC, (National)
  • -, Seminar on Internal-External Quality Assurance (SIEQA II 2015), 2015-08-19 to 2015-08-19, MQA, (National)

EXPERT LINKAGES
(Linkages Description), (Organisation), (Year of Involvement), (Duration), (Level).


  • PhD Adjudication Panel Member, Annamalai University, Annamalainagar, 2019, (International)
  • - Advisory Board, 26th World Conference on Applied Science, Engineering and Technology WCASET, Manila [international], World Conference on Applied Science, Engineering and Technology WCASET, 2019, 12, (International)
  • President, Malaysian Chapter, LISSASPAC (Library and Information Science Society for Asia and the Pacific), 2015, 12, (International)
  • Information Schools Consortium, Consortium of iSchools Asia-Pacific (CiSAP), 2011, 1, (International)

EXPERT/TECHNICAL CONTRIBUTIONS
(Activity), (Organisation), (Role), (From)-(Until), (Level).


  • International Technical Program Committees, 3rd International Conference on Data Science and Information Technology, Committee Member, 2020-2020, (International)
  • Panel member for Evaluation of PPP Grants, University of Malaya, Expert Advisor, 2016-2016, (University)
  • PENYEDIAAN PENULISAN BUKU MALAYSIAN HIGHER EDUCATION SYSTEM UNTUK KEMENTERIAN PENGAJIAN TINGGI, KEMENTERIAN PENGAJIAN TINGGI, Committee Member, 2011-2012, (National)

EVALUATION ACTIVITIES
(Description), (Evaluation Activity),(Year).


  • Reviewer, SAGE Open, Article In Journal ,  (2020 - 2020)
  • FRGS Evaluator, Frgs Grant ,  (2020 - 2020)
  • PhD thesis examiner for Monash University, Thesis ,  (2019 - 2019)
  • Evaluation Panel for Faculty Research Grant, Project ,  (2018 - 2020)
  • Panel, Research Management Unit, Faculty of Business & Accounting, Project ,  (2018 - 2021)
  • Editorial board member, International Journal of Information Studies and Libraries, Article In Journal ,  (2017 - 2019)
  • SCHOOL LIBRARIES AND THEIR ROLE IN RURAL THAILAND: PERCEPTIONS OF PUBLIC PRIMARY SCHOOL PRINCIPALS. PhD. QUT Australia, Thesis ,  (2017 - 2017)
  • Students’ Adoption Of Electronic Journals For Scholarly Communication: A Case Of An Academic Library., Thesis ,  (2015 - 2015)
  • Investigating The Perceived Usefulness And Effectiveness Of Information Skills Training Program At University Of Malaya Library., Thesis ,  (2015 - 2015)
  • ETTLIS 20115, Article In Proceeding ,  (2015 - 2015)
  • ALIEP 2015, Article In Proceeding ,  (2015 - 2015)
  • Reviewer, INTERNATIONAL JOURNAL OF INFORMATION DISSEMINATION AND TECHNOLOGY, Article In Journal ,  (2011 - 2011)
  • Reviewer, International Conference on Education, Training and Informatics, ICETI 2011, Article In Proceeding ,  (2011 - 2011)
  • Reviewer, International Conference on Education and Information Systems, Technologies and Applications, EISTA, Article In Proceeding ,  (2010 - 2010)
  • Reviewer, Malaysian Journal of Library & Information Science, 2010, Article In Journal ,  (2010 - 2010)
  • The Bibliographic control of dictionaries publisher in Malaysia between 1990-2005, 2007, Thesis ,  (2007 - 2007)

CONTRIBUTION TO SOCIETY
(Contribution To Society), (Level), (Start Date), (End Date).


  • Trainer, Bengkel Pemerkasaan ProQAE Siri 4, (University), 28/07/2020 until 28/07/2020
  • Panelist, ASEAN-QA Online Forum Series 2020: Going Digital: How Do We Assure Quality in the Shift, (International), 23/07/2020 until 23/07/2020
  • Facilitator, Workshop for Academic Quality Assurance, BENGKEL PEMERKASAAN KUALITI PTj AKADEMIK, (University), 07/08/2018 until 08/08/2018
  • Speaker, delegates from UKM for quality assurance benchmarking., (National), 03/08/2018 until 03/08/2018
  • External Examiner, Examination for Confirmation of Librarian Grade S19, (University), 21/03/2018 until 21/03/2018
  • Speaker, National Symposium on Malaysian Scholarly Communication towards Empowering Malaysia Scholarly Knowledge Visibility and Impact. , (National), 06/02/2018 until 06/02/2018
  • Speaker, Delegates from Carage State University, Manila. , (International), 02/02/2017 until 02/02/2017
  • Participant - Program Transformasi Negara, (Government), 26/09/2016 until 28/09/2016
  • Participator in International Conference of Libraries, Information and Society 2016, (International), 20/09/2016 until 21/09/2016
  • Speaker, Delegates from the Ministry for Education and Vocational Training, Tanzania , (International), 22/04/2015 until 22/04/2015
  • Speaker, Delegates from Tohoku University, Japan , (International), 15/02/2015 until 15/02/2019
  • Member N116, Guru Nanak Darbar - Sikh Community Temple, (Local), 01/01/2014 until  
  • Invited speaker at the 60th Anniversary of Library and Information Science Department International Conference& Workshop Making you know , 18 19 October 2012, FIB UI, Depok, Jakarta , (International), 18/10/2012 until 19/10/2012
  • Invited Speaker at the 2nd PERPUN International Conference & Workshop on Value Management for libraries: Towards excellence through ROI, 27-28 Sept. 2012, Kuching Sarawak, (National), 27/09/2012 until 28/09/2012
  • Member - Malaya Samachar , (Community), 01/01/2010 until  

SUPERVISION


POST GRADUATE STUDENT
(Name of Degree), (Name of Candidates), (Title of Thesis), (Academic Session)

Completed
  • Master Degree, Ong Yin Yee, Measuring Social Capital in a Public Library, 2017/2018
  • Master Degree, Jasveen Kaur A/p Berdewa Singh, School Teachers' Perception on the Role of the School Library Media Specialist: A Case Study, 2017/2018
  • Master Degree, Mohammed Hamid Mohammed Abdo, Information Sharing in an E-learning Environment: University of Malaya's SPeCTRUM, 2016/2017
  • Master Degree, Nurfarawahidah Binti Badruesham, Exploring Social Networks and Trust in a Public Library: A Case Study of Raja Tun Uda (RATU) Library, 2016/2017
  • Doctoral Degree (phd), Zainab Binti Ajab Mohideen, Librarians' Acceptance of Open Source Library Information System using the OSIS-UTAUT Model, 2016/2017
  • Master Degree, Ngu Shing Huei, Information Needs and Seeking Behaviour of Malaysian Work & Travel (WAT) USA Participants, 2016/2017
  • Master Degree, Farihah Binti Azmi, Leisure Reading Habits and Attitude Towards E-Reading among University of Malaya Students, 2015/2016
  • Master Degree, Rajapakse Mudiyanselage Gihani Sandya Gunatilaka, LIBRARY MANAGERS' DECISION MAKING IN SUCCESSION PLANNING AT SRI LANKAN UNIVERSITY LIBRARIES, 2015/2016
  • Master Degree, Jasvinder Kaur Chima A/p Sarandar Singh, Financial Information Needs and Seeking Behaviour of Senior Citizens, 2015/2016
  • Master Degree, Madu Uzoma Augustine, AN INVESTIGATION OF SOCIAL MEDIA USE FOR LEARNING AMONG UNDERGRADUATE STUDENTS IN NIGERIAN UNIVERSITIES, 2015/2016
  • Master Degree, Goh Sok Boon, AN ASSESSMENT OF THE LEADERSHIP QUALITIES REQUIRED AMONG ACADEMIC LIBRARIANS, 2015/2016
  • Doctoral Degree (phd), Mehwish Waheed, Development and Validation of a Knowledge Quality Instrument for e-Learning Content, 2014/2015
  • Master Degree, Bala Haruna, IMPACT OF WEB-BASED LIBRARY SERVICE QUALITY ON USER SATISFACTION AND LOYALTY IN NIGERIAN UNIVERSITIES, 2014/2015
  • Master Degree, Noor Ul Ain, APPLICATION OF UTAUT2 MODEL IN STUDENTS' ACCEPTANCE OF A LEARNING MANAGEMENT SYSTEMS, 2014/2015
  • Master Degree, Thamarai A/p Rajah Rathenam, Mapping Information Behavior Styles with Personality Traits: An Exploratory Study of Middle Managers in Higher Education, 2013/2014
  • Doctoral Degree (phd), Tan Shyh Mee, SCHOOL LIBRARIANS' READINESS FOR INFORMATION LITERACY IMPLEMENTATION IN SECONDARY SCHOOLS, 2013/2014
  • Doctoral Degree (phd), Hani Syazillah Nordin, Modelling Information Behaviour of high-achieving students: implications on Information Literacy of Malaysian Secondary School Students, 2012/2013
  • Master Degree, Rashidah Binti Alimat, -, 2011/2012
  • Master Degree, Nor Shamsinar Binti Baharom, -, 2011/2012
  • Doctoral Degree (phd), Jinadu Iliasu, Information Literacy At The Workplace: Perceptions And Practices Of Academics., 2011/2012
  • Doctoral Degree (phd), Yasatsawin Boonchuay, Information Needs And Use By Elderly In Thailand, 2011/2012
  • Master Degree, Rashidah Binti Alimat, Digital Literacy Among Postgraduates Students At Asia E University, 2010/2011
  • Master Degree, Sholeh Takht Kooseh, Information Resources And Use In The Context Of Students Clothing Activity, 2010/2011
  • Master Degree, Noorzaimah Binti Razali, Organizational Climate And Job Satisfaction Among National Library Of Malaysia Staff, 2010/2011
  • Master Degree, Husriati Hussain, Research Collaboration in the Field of Social Sciences among Malaysian Research Universities: A Bibliometric Analysis, 2010/2011
  • Master Degree, Mohd Ismail Bin Abidin, An Investigation Of Web 2.0 Use In Malaysian Public Libraries, 2010/2011
  • Master Degree, Nor Asiah Mohamad, Information Literacy Transferability To Workplace: A Case Study At UKM Library, 2010/2011
  • Master Degree, Kamilya Assylbekova, Application Of P Index To Evaluate The Ranking Of Productive Authors In Malaysia, 2010/2011
  • Master Degree, Shaharizad Bin Adanan, Job Satisfaction And Organizational Commitment Among Staff In Kuala Lumpur Library, 2010/2011
  • Master Degree, Yap Gar Wai @ Heap Gar Wai, LIBRARY USE AND INFORMATION NEEDS OF YOUNG ADULTS: AN EXPLOTARY STUDY, 2006/2007
  • Master Degree, Nor Zaina Zaharah Binti Mohamad Ariff, A STUDY ON THE USE OF ELECTRONIC JOURNALS AMONG ACADEMIC STAFF OF MONASH UNIVERSITY MALAYSIA, 2006/2007
  • Master Degree, Suzinor Binti Kamaralzaman, AN EXPLORATORY STUDY OF MEASUREMENT ON REFERENCE SERVICES AMONG MALAYSIAN UNIVERSITIES LIBRARIES WITH MS ISO 9001:2000 CERTIFICATION, 2006/2007
  • Master Degree, Yeap Chun Keat, A CITATION ANALYSIS OF MLIS DISSERTATIONS SUBMITTED TO UNIVERSITY OF MALAYA : 2000-2005, 2006/2007
  • Master Degree, Mahani Binti Wahab, USAGE OF ELECTRONIC INFORMATION SOURCES & SERVICES BY TEACHERS AT SMART SCHOOLS IN SELANGOR : TOWARD DEVELOPING DIGITAL SCHOOL RESOUCE CENTERS, 2005/2006
  • Master Degree, Norillah Binti Ismail, "AN EXPLORATORY STUDY OF UPPER SECONDARY SCHOOL STUDENT PERCEPTION TOWARD LIBRARIANSHIP AS A CAREER", 2005/2006
  • Master Degree, Hananzita Halim, Malaysian Web Search Engines, 2004/2005

Ongoing
  • Doctoral Degree (phd), Bello Yerima, AN ASSESSEMENT OF DIGITAL LITERACY SKILLS CONTRIBTION ON TECHNICAL AND VOCATIONAL EDUCATIONAL EDUCATION (TVET) STUDENTS IN NIGERIAN POLYTECHNICS AND ITS EFFECT ON LEARNING SUCCESS., 2019/2020
  • Doctoral Degree (phd), Nove Eka Variant Anna, -, 2019/2020
  • Doctoral Degree (phd), Wirba Feria Singeh, PERCEIVED IMPORTANCE, ACTUAL PRACTICES AND CRITICAL SUCCESS FACTORS FOR DIGITAL LIBRARIES IMPLEMENTATION IN AFRICA, 2019/2020
  • Doctoral Degree (phd), Nurul Aida Binti Noor Azizi, LIS Internship Success, 2019/2020
  • Doctoral Degree (phd), Usman Ahmed Adam, STRATEGIC INSIGHTS INTO DEVELOPMENT OF INSTITUTIONAL REPOSITORY USING ZACHMAN APPROACH, 2019/2020
  • Doctoral Degree (phd), Bala Haruna, Makerspace as a learning tool in academic libraries, 2019/2020
  • Doctoral Degree (phd), Mohd Kamal Mohd Napiah, MOTIVATIONS FOR SCHOLARLY PRODUCTIVITY AND IMPACT OF TOP-RATED MALAYSIAN SCIENTIST: THE NEED FOR POWER, AFFILIATION ADN ACHIEVEMENT, 2019/2020
  • Doctoral Degree (phd), Siti Nurul Maryam Binti Abdullah, INFORMATION BEHAVIOR OF A VULNERABLE COMMUNITY: A CASE OF FIRST-TIME MOTHERS WITH VISUAL IMPAIRMENT, 2019/2020
  • Doctoral Degree (phd), Hajara Yakubu, SUSTAINABILITY OF DIGITAL COLLECTIONS IN FEDERAL UNIVERSITY LIBRARIES OF NORTH-WESTERN NIGERIA, 2018/2019
  • Master Degree, Sakinah Binti Sariff, INFORMATION SERVICES, 2018/2019
  • Master Degree, Anis Amalina Binti Suhaimi, Assessing the knowledge generation of research publication after Fukushima Nuclear Power Plant disaster, 2018/2019
  • Doctoral Degree (phd), Hasliza Ali, Technoliteracy of pre-school children in Malaysia, 2011/2012

Terminated
  • Doctoral Degree (phd), Ali Noudoostbeni, An Empirical Investigation of RFID Systems Usage and User Satisfaction in University Libraries, 2017/2018
  • Master Degree, A.basheer Ahamadhu Bin Ameer Sultan, -, 2017/2018
  • Master Degree, Nur Fara Melissa Binti Mohd Mujab, -, 2014/2015
  • Master Degree, Cynthia Paulus, INVESTIGATING YOUNG CHILDREN'S WEB SEARCHING BEHAVIOR, 2012/2013
  • Master Degree, Mahdad Tajbakhsh Jadidi, 21st Century Employability Skills Among LIS Students In Malaysia, 2011/2012
  • Master Degree, Md. Abul Kalam Siddike, Application of Social Networking in Library Services Marketing Implications of e-Word - of- Mouth, 2011/2012
  • Doctoral Degree (phd), Ranaweeragei Prasanna Premasiri Ranaweera, A Conceptual Framework for Information Literacy Education in Sri Lankan Universities: A Delphi Study, 2010/2011
FIRST DEGREE/DIPLOMA/PRE-DEGREE
(Course Title), (Academic Session), (No. of Candidates)

Completed
  • WXES3181, 2005/2006, 1
  • WXES3181/3182, 2004/2005, 8
  • WXES3182, 2003/2004, 3

TEACHING
(Course Title), (Academic Session), (No of Student), (No of Contact Hours).


POST GRADUATE
  • LIBRARIES, INFORMATION AND SOCIETY, 2019/2020(1), 9, 42
  • USER NEEDS AND BEHAVIOUR, 2019/2020(2), 3, 42
  • RESEARCH METHODS IN LIBRARY AND INFORMATION SCIENCE, 2019/2020(2), 6, 42
  • RESEARCH METHODS IN LIBRARY AND INFORMATION SCIENCE, 2015/2016(1), 10, 42
  • LIBRARIES, INFORMATION AND SOCIETY, 2014/2015(2), 5, 3
  • INFORMATION SOURCES AND SERVICES, 2014/2015(1), 8, 3
  • LIBRARIES, INFORMATION AND SOCIETY, 2013/2014(2), 8, 42
  • INFORMATION SOURCES AND SERVICES, 2013/2014(1), 18, 42
  • REFERENCE AND INFORMATION LITERACY SERVICES, 2012/2013(1), 8, 42
  • REFERENCE AND INFORMATION LITERACY SERVICES, 2011/2012(2), 11, 42
  • REFERENCE AND INFORMATION LITERACY SERVICES, 2011/2012(1), 9, 42
  • Information Sources and Services, 2010/2011(1), 9, 42
  • Information Sources and Services, 2010/2011(2), 8, 42
  • INFORMATION SOURCES AND SERVICES, 2006/2007(1), 18, 42
  • PROJECT PAPER IN LIBRARY AND INFORMATION SCIENCE, 2006/2007(1), 1, 3
  • RESEARCH FOUNDATION FOR LIBRARY AND INFORMATION SCIENCE, 2006/2007(1), 12, 42
  • DIRECTED INDIVIDUAL STUDY, 2006/2007(1), 2, 42
  • PRACTICUM IN INFORMATION AND LIBRARY, 2006/2007(1), 3, 3
  • MANAGEMENT OF INTERNET RESOURCES, 2005/2006(2), 12, 42
  • DIRECTED INDIVIDUAL STUDY, 2005/2006, 1, 42
  • PRACTICUM IN INFORMATION AND LIBRARY, 2005/2006(1), 5, 3
  • INFORMATION SOURCES AND SERVICES, 2005/2006(2), 13, 42
  • DIRECTED INDIVIDUAL STUDY, 2005/2006(1), 2, 42
  • INFORMATION SOURCES AND SERVICES, 2005/2006(1), 13, 42
  • RESEARCH METHODS IN LIBRARY AND INFORMATION SCIENCE, 2005/2006(1), 17, 42
  • PRACTICUM IN INFORMATION AND LIBRARY, 2004/2005(2), 4, 42
  • DIRECTED INDIVIDUAL STUDY, 2004/2005, 2, 42
  • INFORMATION SOURCES AND SERVICES, 2004/2005(2), 12, 42
  • INFORMATION SOURCES AND SERVICES, 2004/2005(1), 13, 42
  • DIRECTED INDIVIDUAL STUDY, 2004/2005(1), 2, 42
  • DIRECTED INDIVIDUAL STUDY, 2003/2004, 1, 42
  • INFORMATION SOURCES AND SERVICES, 2003/2004(2), 13, 42
FIRST DEGREE
  • THINKING AND COMMUNICATION SKILLS, 2010/2011(1), 19, 42
  • KNOWLEDGE & INFORMATION ORGANISATION, 2004/2005(2), 23, 42
  • THINKING AND COMMUNICATION SKILLS, 2004/2005, 48, 42
  • KNOWLEDGE & INFORMATION ORGANISATION, 2003/2004(2), 44, 42
  • ELECTRONIC INFORMATION RESOURCE AND SERVICES, 2003/2004(2), 28, 42