Curriculum Vitae
BIOGRAPHY
Kiran Kaur (Ph.D., University of Malaya), is a Professor at the Department of Library & Information Science, Faculty of Arts & Social Science, Universiti Malaya. Prof. Kiran was previously the Director of the Quality Management & Enhancement Center (QMEC) responsible for accreditation and quality assurance of all levels of academic programmes in Universiti Malaya. She has had 20 years of experience in quality management systems and academic quality assurance. Prof. Kiran obtained both her Masters in Library and Information Science (1998) and PhD (2011) degree from the University of Malaya. Her research interests include information services, service quality, quality management, academic librarianship, social networking, community information services, social capital and scientometrics. Prof. Kiran's research publications appear in Journal of the Association for Information Science & Technology, Malaysian Journal of Library & Information Science, Library & Information Science Research, Journal of Computer Assisted Learning, Scientometrics, Information Development, The Electronic Library, Libri, JoLIS, Library Review, Library Management and others.
Prof. Kiran is the Co-Editor of the Malaysian Journal of Library & Information Science, which is indexed in both Social Science Citation Index and Scopus. She has served as the President of the Malaysian Chapter for International Library and Information Science Society (ILISS) and an active member of the Consortium of iSchools in Asia-Pacific (CiSAP). Prof. Kiran is currently serving on the Technical Committee of various conferences and is a reviewer/member of the Editorial board of several reputable journals.
AREAS OF EXPERTISE
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OTHER EDUCATIONQuality Assurance in Education
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INFORMATION LITERACY, DIGITAL LITERACY, USER EDUCATIONInformation Literacy, User Education
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INFORMATION SERVICES, LIBRARY SERVICES, COMMUNITY INFORMATION SERVICE,Community information services, Marketing Information services, User needs
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INFORMATION ORGANISATION & RETRIEVALInformation seeking bahaviour
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INFOMETRICS (BIBLIOMETRICS, SCIENTOMETRICS)Bibliometrics
ACADEMIC QUALIFICATION
- PhD, (Information Science and Library)Universiti Malaya (UM)
- MLIS, (SAINS PERPUSTAKAAN & MAKLUMAT)Universiti Malaya (UM)
- BSc.Edu.(Hons)(UKM), (MATEMATIK DAN RAMPAIAN SAINS)Universiti Kebangsaan Malaysia (UKM)
ADMINISTRATIVE DUTIES
- AHLI JKIK, WAKIL ALIRAN SASTERA11 Aug 2023 - 31 Dec 2025 (University Malaya)
- Jawatankuasa Tapisan Bagi Pelantikan dan Kenaikan Pangkat Professor Madya, Profesor dan Profesor Kanan Universiti Malaya01 Mar 2023 - 28 Feb 2025 (University Malaya)
- Committee Member- Bright Sparks FSKTM18 Jul 2012 - present (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Executive Editor, Malaysian Journal of Library and Information Science (SSCI,Scopus, LISA, Library Literature)25 Mar 2011 - present (International)
- Head, Knowledge Engineering & Informatics Research Group25 Mar 2011 - present (University Malaya)
- Member, Curriculum Review Task Force, Faculty of Arts & Social Sciences01 Nov 2023 - 01 Sep 2024 (Department of Library and Information Science, Faculty of Arts and Social Sciences)
- Member, Task Force for Academic Scroll and Transcript Enhancement08 Aug 2023 - 31 Dec 2023 (University Malaya)
- Committee member, International Conference on Libraries, Information & society, ICoLIS 202301 Jan 2023 - 31 Dec 2023 (University Malaya)
- Member, Appointment Screening Committee, Faculty of Computer Science & Information Technology, Universiti Malaya18 Aug 2020 - 17 Aug 2023 (University Malaya)
- Director09 Jun 2020 - 08 Jun 2022 (Quality Management and Enhancement Centre, Associate Vice-Chancellor (Corporate Strategy))
- Member, Society for Malaysian Higher Education Institution QA Network, MYQAN01 May 2021 - 31 Oct 2022 (National)
- Member, Public University Quality Management Council14 Aug 2020 - 31 Dec 2021 (National)
- Coordinator, Self Assessment Report Task-force for for Swa-Accreditation UM 2020.01 Jan 2020 - 31 Dec 2021 (University Malaya)
- Deputy Director01 Apr 2019 - 05 Jun 2020 (Quality Management & Enhancement Centre (Qmec), Vice-Chancellor)
- Cairperson, Committee for Evaluation of Continual Improvement Projects.01 Jun 2011 - 01 Jan 2020 (University Malaya)
- Deputy Director01 Apr 2017 - 31 Mar 2019 (Quality Management & Enhancement Centre (Qmec), Vice-Chancellor)
- Member, Task-force for Management of Application for Credit Transfer11 Mar 2019 - 31 Dec 2019 (University Malaya)
- Project Leader, Enhancement of SKMS15 Jun 2017 - 31 Dec 2019 (University Malaya)
- Deputy Director01 Apr 2015 - 31 Mar 2017 (Quality Management & Enhancement Centre (Qmec), Vice-Chancellor)
- Committee Member30 Nov 2016 - 31 Dec 2016 (University Malaya)
- Member, Panel for SLAB/SLAI Interview20 Nov 2014 - 31 Dec 2016 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Head01 Jun 2014 - 01 Apr 2015 (Quality Management & Enhancement Centre (Qmec), Vice-Chancellor)
- Committee Member, Audit Pengekalan Swaakreditasi (JKAPS)30 Jan 2015 - 31 Dec 2015 (University Malaya)
- Chief of Internal Auditor13 Jun 2011 - 31 Dec 2015 (University Malaya)
- Head of Department01 Jul 2014 - 31 Jul 2014 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Head of Department05 Sep 2011 - 30 Jun 2014 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Head01 Jun 2013 - 31 May 2014 (Quality Management & Enhancement Centre (Qmec), Vice-Chancellor)
- Programme Coordinator05 Sep 2011 - 01 Sep 2014 (University Malaya)
- Committee Member, Postgraduate Research Excellence Symposium 201419 Feb 2014 - 01 Jun 2014 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Head01 Jun 2012 - 31 May 2013 (Quality Management & Enhancement Centre (Qmec), Vice-Chancellor)
- Member, Committee for Postgraduate Research Excellence Symposium 201307 Feb 2013 - 31 Dec 2013 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Manager, Customer Feedback and Continuous Improvement Section01 May 2012 - 30 Jun 2013 (University Malaya)
- Member, Quality Assurance Committee- Faculty of Computer Science & Information Technology06 Jun 2013 - 05 Jun 2013 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Panel Member- Research Cluster ICT & Computational Science01 May 2012 - 30 Apr 2013 (University Malaya)
- Head01 Jun 2011 - 31 May 2012 (Quality Management & Enhancement Centre (Qmec), Vice-Chancellor)
- Committee, Postgraduate Research Excellence Symposium 201222 Feb 2012 - 31 Dec 2012 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Manager, Customer Feedback and Continuous Improvement Section01 Jun 2011 - 31 May 2012 (University Malaya)
- Internal Auditor11 Nov 2010 - 31 Dec 2011 (Department of Information System, Faculty of Computer Science and Information Technology)
- Committee Member- Green ICT Towards Innovation and Quality Research : Informatics 201101 Jul 2011 - 01 Nov 2011 (Department of Library Science & Information, Faculty of Computer Science and Information Technology)
- Editor, Proceedings of the International Conference of Libraries, Information & Society (ICoLIS 2010), University of Malaya.01 Jan 2010 - 31 Dec 2010 (International)
- Document Manager31 May 2004 - 31 May 2007 (University Malaya)
- Internal Auditor UM- (University Malaya)
MEMBERSHIPS
- INTERNATIONAL LIBRARY AND INFORMATION SCIENCE SOCIETY, ACTIVE MEMBERSince 2019 (University)
- ASEAN UNIVERSITY NETWORK-QUALITY ASSURANCE (AUN-QA), MEMBERSince 2018 (International)
- CONSORTIUM OF ISCHOOL IN ASIA PACIFIC (CISAP), MEMBERSince 2011 (International)
- EDITORIAL ADVISORY BOARD, PAKISTAN JOURNAL OF INFORMATION MANAGEMENT AND LIBRARIES, ADVISORY BOARDSince 2022 (International)
- EDITORIAL ADVISORY BOARD, PAKISTAN JOURNAL OF INFORMATION MANAGEMENT AND LIBRARIES, ADVISORY BOARDSince 2022 (International)
- EDITORIAL ADVISORY BOARD, PAKISTAN JOURNAL OF INFORMATION MANAGEMENT AND LIBRARIES, ADVISORY BOARDSince 2022 (International)
- JOINT EDITOR, MALAYSIAN JOURNAL OF LIBRARY & INFORMATION SCIENCE, EDITORIAL BOARD2023 to 2023 (International)
- EDITORIAL ADVISORY BOARD, PAKISTAN JOURNAL OF INFORMATION MANAGEMENT AND LIBRARIES, ADVISORY BOARD2022 to 2023 (International)
- MEMBER, MYQAN, MEMBER2021 to 2022 (National)
- MAJLIS PENGURUSAN KUALITI UNIVERSITI AWAM, JABATAN PENDIDIKAN TINGGI, MEMBER2020 to 2021 (National)
- SAGE OPEN, REVIEWER2020 to 2020 (International)
- INTERNATIONAL CONFERENCE ON DATA SCIENCE AND INFORMATION TECHNOLOGY, ADVISORY COMMITTEE2019 to 2020 (International)
- GRANT EVALUATION COMMITTEE, FACULTY OF COMPUTER SCIENCE & INFORMATION TECHNOLOGY, PANEL APPOINTED2018 to 2020 (University)
- INFORMATION TECHNOLOGY & PEOPLE, REVIEWER2014 to 2020 (International)
- MALAYSIAN JOURNAL OF LIBRARY AND INFORMATION SCIENCE, EDITORIAL BOARD MEMBER , EDITORIAL BOARD2011 to 2020 (International)
- LIBRARIANS ASSOCIATION OF MALAYSIA, MEMBER2019 to present (National)
- RESEARCH PROJECT MANAGEMENT, FACULTY OF BUSINESS & ACCOUNTANCY, ASSESSORS2018 to 2018 (University)
- LIBRARY AND INFORMATION SCIENCE SOCIETY FOR ASIA AND THE PACIFIC (LISSASPAC) , 2ND VICE PRESIDENT2018 to present (International)
- INTERNATIONAL SYMPOSIUM ON EMERGING TRENDS AND TECHNOLOGIES IN LIBRARIES AND INFORMATION SERVICES (ETTLIS-2014), ADVISORY BOARD2014 to 2014 (International)
- INTERNATIONAL CONFERENCE ON LIBRARIES, INFORMATION & SOCIETY, CHAIRMAN2014 to 2014 (International)
- INTERNATIONAL CONFERENCE ON LIBRARIES, INFORMATION & SOCIETY, CHAIRMAN2012 to 2012 (International)
- SPSS USERS'S ASSOCIATION OF KUALA LUMPUR AND SELANGOR, MEMBER2008 to 2010 (University)
AWARD AND STEWARDSHIP
- Anugerah Perkhidmatan Setia 20 Tahun (20 years Faithful Service Award)University of Malaya, 2019 (University)
- Skim Galakan Penerbitan Program Pemberian Taraf Cream 2019 (Publication Scheme)Ministry of Education, Malaysia, 2019 (National)
- Skim Galakan Penerbitan Program Pemberian Taraf Cream 2018 (Publication Scheme)Ministry of Education, 2018 (National)
- Gold Award in International Invention & Innovative Competition (InllC Series 1/2018)MNNF Network, 2018 (National)
- Silver Award for Prototaip Manual Tahun pertama Bayi: Panduan Penjagaan bagi Ibu Bapa Kurang Upaya Penglihatan - Invention Category CNational Library Malaysia, 2017 (National)
- CERTIFICATE OF APPRECIATION - OUTSTANDING CONTRIBUTION TO MALAYSIAN JOURNAL OF LIBRARY & INFORMATION SCIENCE CREAM AWARD 2015, 2016, 2017 CLARIVATE ANALYTICS' WOS INDEXED.MALAYSIAN JOURNAL OF LIBRARY & INFORMATION SCIENCE, 2017 (University)
- EXCELLENCE SERVICE AWARDUniversity of Malaya, 2015 (University)
- EXCELLENCE SERVICE AWARDUniversity of Malaya, 2012 (University)
- 2012 Highly Commended Award for article published in The Electronic LibraryEmerald Literati Network, 2012 (International)
- Anugerah Perkhidmatan CemerlangUniversiti Malaya, 2012 (University)
- LTR Best Paper AwardWorld Library and Information Congress, IFLA, 2009 (International)
- CERTIFICATE OF EXCELLENT SERVICEUniversity of Malaya, 2007 (University)
- EXCELLENCE SERVICE AWARDUniversity of Malaya, 2006 (University)
- Certificate of Excellent ServiceUniversity of Malaya, 2004 (University)
- EXCELLENCE SERVICE AWARDUniversity of Malaya, 2003 (University)
PUBLICATIONS
Article in Journal
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Azizi, Nurul Aida Noor; Kaur, Kiran (2023). Indicators for Modernising the LIS Internship: Evidences from a systematic literature review, JOURNAL OF LIBRARIANSHIP AND INFORMATION SCIENCE. . doi:10.1177/09610006231154536
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Haruna, Bala; Kiran, K. (2023). Intrinsic motivation as a determinant of perceived usefulness of library makerspace: the influence of learning dimensions, MALAYSIAN JOURNAL OF LIBRARY & INFORMATION SCIENCE. 28(1), 15-34. doi:10.22452/mjlis.vol28no1.2
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Adam, Usman Ahmed; Kaur, Kiran (2022). Institutional repositories in Africa: Regaining direction, INFORMATION DEVELOPMENT. . doi:10.1177/02666669211015429
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Napiah, M. K. M.; Abrizah, A.; Kiran, K. (2022). Understanding the success motivators in scholarly publishing: A case of high ranked Malaysian scientists, MALAYSIAN JOURNAL OF LIBRARY & INFORMATION SCIENCE. 27(2), 71-96. doi:10.22452/mjlis.vol27no2.5
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Yakubu, Hajara; Noorhidawati, A.; Kiran, K. (2022). Sustainability of digital collections for Nigerian academic libraries: An exploration of conception, indicators for fulfillment and accrued benefits, MALAYSIAN JOURNAL OF LIBRARY & INFORMATION SCIENCE. 27(1), 73-91. doi:10.22452/mjlis.vol27no1.5
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Adam, Usman Ahmed; Kiran, K. (2021). Driving forces behind the management of Institutional Repositories: Qualitative evidences, MALAYSIAN JOURNAL OF LIBRARY & INFORMATION SCIENCE. 26(3), 33-56. doi:10.22452/mjlis.vol26no3.2
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Singeh, F. W., Abdullah, A., & Kaur, K. (2021). Critical success factors for digital library implementation in Africa: Solution focused rather than problem focused. Information Development, 37(4), 544-557. doi: 10.1177/0266666920918002
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Singeh, F. W., Abrizah, A., & Kiran, K. (2020). Bringing the digital library success factors into the realm of the technology-organization-environment framework. Electronic Library, 38(3), 659-675. doi: 10.1108/el-08-2019-0187
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Kaur, K., Ng, K. H., Kemp, R., Ong, Y. Y., Ramly, Z., Koh, A. P. (2019). Knowledge generation in the wake of the Fukushima Daiichi nuclear power plant disaster. Scientometrics, 119(1), 149-169. doi:10.1007/s11192-019-03024-z
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Mohideen, Z. A., Sheikh, A., Kaur, K., Tahira, M. (2019). Acceptance of Koha Open Source System among Librarians in the Malaysian Academic Libraries: An Exploratory Qualitative Study. Serials Review, 45(4), 201-210. doi: 10.1080/00987913.2019.1680248
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Waheed, M., Kaur, K. (2019). Students perceptual quality standards for judging knowledge quality: Development and validation of a perceived e-learning knowledge quality scale. Information Development, 35(2), 319-332. doi:10.1177/0266666917744370
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Zainab, A. M., Kiran, K., Ramayah, T., Karim, N. H. A. (2019). Modelling drivers of Koha open source library system using partial least squares structural equation modelling. Malaysian Journal of Library Information Science, 24(2), 1-22. doi:10.22452/mjlis.vol24no2.1
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Noudoostbeni, A., Kaur, K., Jenatabadi, H. S. (2018). A Comparison of Structural Equation Modeling Approaches with DeLone McLeans Model: A Case Study of Radio-Frequency Identification User Satisfaction in Malaysian University Libraries. Sustainability, 10(7), 16. doi:10.3390/su10072532
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Abidin, M. I., Kiran, K., Abrizah, A. (2013). Adoption of Public Library 2.0: Librarians and teens perspective, Malaysian Journal of Library Information Science. 18(3), 75-90
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Abrizah, A., Zainab, A. N., Kiran, K., Raj, R. G. (2013). LIS journals scientific impact and subject categorization: a comparison between Web of Science and Scopus, Scientometrics. 94(2), 721-740
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Kiran, K., Diljit, S. (2012). Modeling Web-based library service quality, Library Information Science Research. 34(3), 184-196
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Kaur, K., Singh, D. (2011). Customer service for academic library users on the web, Electronic Library. 296(737-750), Article
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Abrizah, A., Noorhidawati, A., Kiran, K. (2010). Global visibility of Asian universities Open Access institutional repositories, Malaysian Journal of Library Information Science. 15(3), 53-73
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Kamaralzaman, S., Kaur, K. (2009). Quality Management of Reference Services in Malaysian Public University Libraries, Libri. 59(2), 104-113
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Keat, Y. C., Kaur, K. (2008). CITATION STUDY OF LIBRARY AND INFORMATION SCIENCE DISSERTATIONS FOR COLLECTION DEVELOPMENT, Malaysian Journal of Library Information Science. 13(2), 29-47
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Adam U.A., Kaur K. (2023). Empirical validation of IR sustainability model: leveraging on a PLS-SEM approach, Digital Library Perspectives. 39(1), 74-96. doi:10.1108/DLP-02-2022-0014
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Noor Azizi N.A., Kaur K. (2023). Indicators for Modernising the LIS Internship: Evidences from a systematic literature review, Journal of Librarianship and Information Science. . doi:10.1177/09610006231154536
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Adam U.A., Kaur K. (2022). Institutional repositories in Africa: Regaining direction, Information Development. 38(2), 166-178. doi:10.1177/02666669211015429
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Ajab Mohideen Z., Sheikh A., Kaur K. (2022). Developing an open source mobile app in library services: the case of a national university in Malaysia, Digital Library Perspectives. 38(3), 283-300. doi:10.1108/DLP-08-2021-0064
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Mohideen Z.A., Sheikh A., Kaur K., Sukmawatid M. (2022). Fourth industrial revolution (4IR): librarians' perceptions encompass the art of thinking skill, Library Management. 43(8-9), 521-535. doi:10.1108/LM-06-2022-0055
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Abrizah, A., Noorhidawati, A., Kiran, K. (2010). Global visibility of Asian universities open access institutional repositories, Malaysian Journal of Library and Information Science. 15(3), 53-7313946234
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Kiran, K. (2010). Service quality and customer satisfaction in academic libraries: Perspectives from a Malaysian university, Library Review. 59(4), 261-27300242535
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Kaur, K. (2009). Marketing the academic library on the web, Library Management. 30(6-7), 454-468
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Kaur, K., Mohamad, P., George, S. (2006). Quality management service at the University of Malaya Library, Library Management. 27(4-5), 249-256
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Usman, A.A. and Kiran, K. (2023). Decisive Indicators for the Implementation of Sustainable Institutional Repositories: An Exploratory Study, Journal of Qualitative and Quantitative Methods in Libraries, 12(4): 561-577.
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Feria Wirba Singeh, A.Abrizah & K.Kiran (2020). Critical Success Factors for Digital Library Implementation in Africa: Solution Focused Rather than Problem Focused. Information Development (SSCI). First Published April 30, 2020, https://doi.org/10.1177/0266666920918002
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Zainab Ajab Mohideen, Arslan Sheikh, Kiran, K., and Tahira, M. (2019). Acceptance of Koha Open Source System among Librarians in Malaysian Academic Libraries: An exploratory Qualitative Study. Serials Review, 45(4), 201-210. doi: 10.1080/00987913.2019.1680248.
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Goh, SB., & Kiran, K. (2018). A comparative study of leadership competencies of academic librarians in Malaysia. International Journal of Information Studies and Libraries, 3(2): 1-8.
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Hani Syazillah, N., Kiran, K., and Chaudhury, G.G. (2018) .Adaptation, Translation and Validation of an Information Literacy Assessment Instrument, Journal of the Association for Information Science and Technology, 69(8), 996-1006. DOI: https://doi.org/10.1002/asi.24023 [Q1]
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Noudoostbeni,A. Kaur, K.and Jenatabadi, HS. (2018). A Comparison of Structural Equation Modeling Approaches with DeLone & McLean s Model: A Case Study of Radio-Frequency Identification User Satisfaction in Malaysian University Libraries. Sustainability, 10(7), 1-16.
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Zainab, A.M., Kiran, K., Karim, N.H.A. and Sukmawati, M. (2018). UTAUT S Performance Consistency: Empirical Evidence from a Library Management System, Malaysian Journal of Library & Information Science, 23(1), 17-32.
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Gihani, R, and Kiran, K. 2016. The library succession planner s decision-making style, Library Management, Vol. 38, No. 8/9
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Haruna,B., Kiran, K. and Tahira, M. (2017). Modelling web-based library service quality and user loyalty in the context of a developing country, The Electronic Library, 35(3), 507-519, https://doi.org/10.1108/EL-10-2015-0211
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Waheed, M., Klobas, JE. and Kaur, K. (2017). The importance of actual use in defining and measuring innovative behaviour: Comparison of e-book reader users and non-users. Journal of Librarianship and Information Science, 49(1): 368-379.
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Ain, N., Kaur, K. and Waheed, M. (2016). The influence of learning value on learning management system use: An extension of UTAUT2. Information Development, 32(5), doi:1306-1321. doi:0.1177/0266666915597546
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Iliasu, J. and Kaur, K. (2016). Practices Leading to Information Literacy Development among Nigerian Undergraduates. Malaysian Journal of Library & Information Science, 21(1), 109-121.
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Tahira, M., Bakri, A., & Kaur, K. (2016). Scientometrics Analysis for Research Performance Evaluation: Methodological Issues at Meso and Micro Levels. Pakistan Journal of Information Management & Libraries, 17, 120-125.
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Waheed, M., Kaur, K. Ain, N.U., Hussain, N. (2016). Perceived learning outcomes from Moodle: an empirical study of intrinsic and extrinsic motivating factors, Information Development, 32(4), 1001-1013.
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Waheed, M., Kaur, K. and Kumar, S. (2016). What role does knowledge quality play in online students satisfaction, learning and loyalty? An empirical investigation in an eLearning context, Journal of Computer Assisted Learning, 32(6): 561-575. [Q2]
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Waheed, M., Kaur, K.and Qazi, A. (2016). Students Perspective on Knowledge Quality in eLearning Context: A Qualitative Assessment, Internet Research, 26(1), 120-145. [Q2]
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Shyh-Mee, T., Kiran, K & Diljit, S. (2015). Examining SchoolLibrarians Readiness for Information Literacy Implementation. Malaysian Journal of Library and Information Science, 20(1), 79-97.
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Siddike, MAK and Kiran, K. (2015). Marketing of academic library services through social networking sites:Implications of electronic word-of-mouth. Education for Information, 31:143-159.
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Waheed, M., Kaur, K. Ain, N. and Sanni, SA. (2015) Emotional attachment and multidimensional self-efficacy: extension of innovation diffusion theory in the context of eBook reader, Behaviour & Information Technology, 34(12), 1147-1159, 10.1080/0144929X.2015.1004648
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Jinadu, I and Kaur, K. (2014). Information Literacy at the Workplace: A Suggested Model for a Developing Country, LIBRI, 64(1): 61-74.
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Jinadu, I.and Kiran, K. (2014). Shut Down the University! - The ultimatum for quality undergraduates, Qualitative and Quantitative Methods in Libraries (QQML), 4, 987-1000.
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Waheed, M.and Kaur, K. (2014). Knowledge Quality: A review and a revised conceptual model. Information Development, 32(3), 271-284. doi: 10.1177/0266666914539694
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Ismail Abidin, M., Kiran,K. and Abrizah, A. (2013). Adoption of Public Library 2.0: Librarians and teens perspective. Malaysian Journal of Library & Information Science, 18(3), 75-90.
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Abrizah,A.,Kiran,K., Erfanmanesh, M., Zohoorian-Fooladi, N., and Zainab, A.N. (2012). A bibliometric study on the worldwide research productivity of scientists in Elaies guineensis Jacq. and Elaeis oleifera. Journal of Oil Palm Research, 24 (3): 1459-1472.
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Kiran, K. and Diljit, S. (2011). Antecedents of customer loyalty: Does service quality suffice? Malaysian Journal of Library and Information Science, 16(2), 95-113.
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Abrizah, A., Noorhidawati A. and Kiran, K. (2010). Global visibility of Asian universities' Open Access institutional repositories. Malaysian Journal of Library & Information Science, 15(2), 53-73.
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Kiran, K. (2010). Service quality and customer satisfaction: Perspectives from a Malaysian University, Library Review, 59(4), 261-273.
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Keat, YC and Kaur, K. (2008). Citation study of LIS dissertations for collection development. Malaysian Journal of Library and Information Science, 13(2), 29-47.
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Yeoh, KH and Kaur, K. (2008). Subject support in collection development: Using the bibliometric tool. Collection Building, 27(4), 157-166.
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Halim, H and Kaur, K. (2006). Malaysian web search engines: A critical analysis. Malaysian Journal of Library and Information Science, 11(1), 103-122.
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Kiran, K. (2004). Faculty-Librarian collaboration: Trends in Problem-Based Learning curricula. Journal of Problem Based Learning, 2(2). [online]. Available at: http://ejum.fsktm.um.edu.my/
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Zaiton, Osman, Kiran, Kaur and Zanariah, Saupi Udin. (2004). A survey of student satisfaction at the University of Malaya Library. Kekal Abadi, 22(1), 1-17.
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Tiew, W.S., Abrizah, A. and Kiran, K. (2002). Malaysian Journal of Library and Information Science 1996-2000: A bibliometric study. Malaysian Journal of Library and Information Science, 6(1), 43-56.
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Kiran, K. (2000). Malaysian university library web sites: Content and functionality. Kekal Abadi, 19(2), 1-6.
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Tiew, W.S. and Kaur, K. (2000). Citation analysis of Journal of Natural Rubber Research, 1998-1997. Malaysian Journal of Library and Information Science, 5(2), 45-56.
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Kaur, K., Lee, L., Sin, TW. and Sen, B.K. (1997). Titles of LIS textbooks and research articles: A bibliometric study. Malaysian Journal of Library and Information Science, 2(1), 51-62.
Books
- Siti Hamisah, et al. (2012) Malaysian Higher Education: Engine for Growth. Ministry of Higher Education Malaysia.
Chapter in Books
- Kiran,K., Samsul, FS. and Diljit, S. (2023). Nurturing Emerging Researchers, In Krystyna K Matusiak, , Kawanna M Bright and Debbie Schachter (Eds.), Bridging Research and Library Practice: Global Perspectives on Education and Training (pp. 157-169). De Gruyter Saur. https://doi.org/10.1515/9783110772593
- Fauza, A.G., Siti Meriam, and Kiran, K. (2010). Customer feedback for continual improvement in the management of higher education: The University of Malaya approach. In Fauza et al., (eds). Quality-Driven Initiatives: sharing Good practices in Higher Education (pp.195- 212). University of Malaya, KL: Quality Management and Enhancement Centre.
- Kiran, K and Singh, D. (2008). Exploring user experiences with Digital Library services: A focus group approach. In: Digital Libraries: Universal and Ubiquitous Access to Information. Berlin, Heidelberg: Springer, pp. 285-293. ISBN: 978-3-540-89532-9 (Lecture Notes in Computer Science, Vol. 5362: 285-293). DOI:10.1007/978-3-540-89533-6_29
Article in Proceeding
- Mohd Ismail Abidin, Kiran, K. and Samsul S.F. 2023. Evidence of Open Science principles in Library Disaster Management : The Malaysian Academic library experience. Proceedings of the 9th International Conference on Libraries, Information and Society, 20-21 September 2023, Putrajaya, Malaysia. https://umlib.um.edu.my/icolis-2023
- Norfarawahidah, B., Kiran, K. and Yanti I.A. 2023. Malaysian university librarians’ Inclination Towards Citizen Science. Proceedings of the 9th International Conference on Libraries, Information and Society, 20-21 September 2023, Putrajaya, Malaysia. https://umlib.um.edu.my/icolis-2023
- Zainab, Ajab Mohideen, Kiran, K., & Sukmawati, Muhamad. (2017). IoT: QoS in the Digital Library RFID based LMS. In ICIET '17: Proceedings of the International Conference on Information and Education Technology (pp. 101-105). ACM New York, NY, USA
- Mohideen, Z.A., Kaur, K. Muhamad, S. 2016. ITIL: Implementation and Service Management Best Practices in Malaysian Academic Libraries. In RCMI 2016: Proceedings of the International Conference on Regional Challenges to Multidisciplinary Innovation (pp. 1-9), Dubai, UAE.
- Mohideen, Z.A.& Kaur, K. (2015). Digital Library demands and expectations. Proceedings of the 4th International Symposium on Emerging Trends and Technologies in Libraries and Information Services (ETTLIS), No. 7048165, pp. 17-21.
- Iliasu, Jinadu & Kaur, Kiran. 2014. Shut Down the University! - The ultimatum for quality undergraduates. Qualitative and Quantitative Methods in Libraries, [S.l.], v. 3, n. 4, p. 987-1000, may 2017. ISSN 2241-1925.
- Husriati Hussain and Kiran Kaur. 2013. Social Sciences, Arts and Humanities Research Collaboration: with a focus on LIS. In Proceeding of the International Conference on Asia-Pacific Library and Information Education and Practice 2013, Khon Kean University: 132- 144. (Non-ISI/Non-SCOPUS Cited Publication)
- Mohd Ismail Abidin, Kiran Kaur and Mohd Ab Malek bin Md Shah. 2013. Awareness of Using Library Web 2.0 Services Among Malaysian Youth. In proceedingd of the International Conference on Asia-Pacififc Library and Information education and Practice, Khon Kean: 169-182.
- Mohd Ismail Abidin & Kiran, K. 2012. Reaching out to the web user: practices by Malaysian public libraries. In A.Noorhidawati, et al. (Eds.): International Conference of Libraries, Information & Society 2012, Kuala Lumpur: LIS, FCSIT, 2012: pp 237-250 (Non- ISI/Non-SCOPUS Cited Publication)
- A. Abrizah, A. Noorhidawati and K. Kiran. 2010. The Landscape of Open Access Institutional Repositories in the Asian Continent: a 2010 report. Proceedings of the 3rd International Conference on Libraries, Information & Society, 9-10 November 2010, Kuala Lumpur, Malaysia
- Kiran,K. 2010.Building on Customer Relationship for quality e-service, In Proceedings of the International Symposium on Emerging Trends and Technologies in Libraries and Information Services, Solan, 3 - 5 Jun 2010.
- Kiran, Kaur and Chia, Yip Peng. 2009. Open access initiatives in academic libraries : Challenge to the user. In World Library and Information Congress: 75th IFLA General Conference and Assembly "Libraries create futures: Building on cultural heritage", 23-27 August 2009, Milan, Italy.
- Kiran, Kaur. MS ISO 9001:2000 Implementation in Malaysian Academic Libraries. In Proceedings of the International Conference on Libraries Information and Society, ICoLIS 2007, 26-27 June, Petaling Jaya, Malaysia.
- Yeap, C. K. and Kiran, Kaur. 2007. A Citation Study of LIS Dissertation in University Of Malaya for Collection Development In Abrizah Abdullah et al. (Eds.) Proceedings International Conference of Library Information and Society (ICoLIS) 2007, pp. 421-434, Kuala Lampur (Malaysia).
- Kiran Kaur. 2006. Digital Libraries In Malaysia: An Overview With An E-Services Perspective In TERI (ed). Information Management for Global Access: International Conference on Digital Lbraries, 5-8 December 2006, New Delhi, India
- Mahani, Wahab and Kiran, K. 2006. Towards A Better Understanding Of The Need For A Digital School Resource Center In Malaysian Smart Schools. In Prosiding Konvensyen Persatuan Teknologi Pendidikan Malaysia ke 19, 16-19 September 2006, Langkawi,
- Abrizah Abdullah, Kiran Kaur and Rohaya Mohamad Dahalan. 2005. Voices of the users: a snapshot of issues in automating school libraries In Hanafi Atan et al. (eds). Inovasi Teknologi Instruksional dalam Pengajaran dan Pembelajaran: Konvensyen Persatuan Teknologi Pendidikan Malaysia ke 18, 17-19 September 2005, Kuala Terengganu: 263-269.
Other Publications
- Kiran Kaur. 2008. Service quality of electronic services in academic libraries. Presented at the Seminar On Postgraduate Studies: Research Proposal & Research in-Progress., 22-23 March 2008, D Muara Marine Park, Selangor - Unpublished Writting Works
RESEARCH INTEREST
- Marketing Information services (marketing, information services, library services)
- Scientometrics (scientometrics, bibliometrics, citation analysis, research productivity)
- Community informatics (social informatics, community networking, social networks )
- Web searching behavior
- Information literacy at the workplace
RESEARCH PROJECT
National
- 2012 - 2015, High Impact Research (HIR)Scientific Mapping and Research Assessment of STEM Scholarly Communications ( Consultant)
- 2013 - 2015, High Impact Research (HIR)Modeling the Technoliteracy of Children: Implications for Libraries, Teachers, Parents and children. ( Consultant)
- 2007 - 2007, Geran Penyelidikan Universiti Malaya (UMRG)A Protocol for Measuring and Evaluating Service Quality of Digital Libraries ( Consultant)
- 2006 - 2007, MOHETowards the Development of a World Class University ( Consultant)
- 2005 - 2006, University of MalayaQuality Management System Standard: A Tool for Evidence Based Librarianship ( Principal Investigator(PI))
- 2003 - 2004, Perpustakaan Negara MalaysiaStudy on the Human Resource Needs of Libraries and Information Centers in Malaysia ( Consultant)
International
- 2012 - 2014, FlagshipTechno-literacy and information literacy as essential transferable skills to workplace ( Principal Investigator(PI))
CONSULTANCY PROJECT
- Reviewer, Journal of Information Science Theory and Practice, Korea Institute of Science and Technology Information (KISTI)01 Dec 2020 - 01 Dec 2020 (International)
- Assessor for Aun-Qa Programme Assessment, Chulalongkorn University, Asean University Network01 Oct 2020 - 01 Oct 2020 (International)
- Assessor for Aun Qa Programme Assessment_naresuan University, http://www.aun-qa.org/contacts01 Feb 2020 - 01 Feb 2020 (International)
- Reviewer, Online Information Review, Online Information Review01 Feb 2020 - 01 Feb 2020 (International)
- Reviewer, Seminar Library & Information Professionals, UiTM01 Feb 2020 - 01 Feb 2020 (National)
- Workshop On Data Analysis On Library Decision Making, Sunway University01 Dec 2019 - 01 Dec 2019 (National)
- Assessor, Doctor of Management Programme Assessment or Full Accreditation., Universiti Malya01 Feb 2019 - 01 Feb 2019 (National)
- Assessor, Aun Qa Programme Assessment_hcm University, Ho Chi Minh University01 Feb 2019 - 01 Feb 2019 (International)
- Assessor, Aun-Qa Programme Assessment_gajah Mada University, Universiti Gajah Mada01 Feb 2019 - 01 Feb 2019 (International)
- Assessor for Aun Qa Programme Assessment_vnu_hanoi, AUN QA01 Feb 2019 - 01 Feb 2019 (International)
- External Examiner for Phd_ Monash University_ Tesfahun Melese Yilma_2019, Monash University01 Feb 2019 - 01 Feb 2019 (National)
- Assessor, Aun Qa Programme Assessment_universitas Padang, AUN QA01 Feb 2019 - 01 Feb 2019 (International)
- Assessor, Aun-Qa Programme Assessment_danang University, Danang University01 Feb 2019 - 01 Feb 2019 (International)
- External Examiner for Phd Thesis from Periyar University_a. Rubinandhini_2018, Periyar university01 Feb 2018 - 01 Feb 2018 (International)
- External Examiner for Phd Thesis from Pondicherry University_sri Amudha_2018, Pondicherry University01 Feb 2018 - 01 Feb 2018 (International)
- External Examiner_qut_karen F Kaufmann_2018, Queensland University of Technology01 Feb 2018 - 01 Feb 2018 (International)
- Speaker, Coppa Required Documentation for Faculty of Dentistry Academic Programmes, UNIVERSITY OF MALAYA01 Feb 2018 - 01 Feb 2018 (National)
- External Examiner for Phd Thesis from Periyar University_p. Sankar_2018, Periyar university01 Feb 2018 - 01 Feb 2018 (International)
- Expert Advisor, University of Aden Workshop On Academic Standards and Qualities, FSKTM01 Feb 2018 - 01 Feb 2018 (International)
- Assessor, Aun Qa Programme Assessment_mahidol University, Mahidol University01 Feb 2018 - 01 Feb 2018 (International)
- Assessor, Full Accreditation for Diploma in Accounting Programme, Universiti Malaya01 Feb 2017 - 01 Feb 2017 (National)
- External Examiner for Phd Thesis from Qut_vicky Bayati_2017, Queensland University of Technology01 Feb 2017 - 01 Feb 2017 (International)
- External Examiner, for Phd_ Bharathiar University_s.Sinthan_2017, Bharathiar University01 Feb 2017 - 01 Feb 2017 (International)
- External Examiner for Phd-Qut_nibolon Wimolsittichai_2017, Queensland University of Technology01 Feb 2017 - 01 Feb 2017 (International)
- External Examiner for Phd Thesis from Bharathiar University_maheswari S_2017, Bharathiar University01 Feb 2017 - 01 Feb 2017 (International)
- External Examiner for Phd_qut_bazilah Hj a Talip_2016, Queensland University of Technology01 Feb 2016 - 01 Feb 2016 (International)
- Workshop On Improvement of Library Reference Services (Bengkel Pemantapan Perkhidmatan Rujukan Perpustakaan), University of Malaya Library01 Feb 2015 - 01 Feb 2015 (National)
- Facilitator, Workshop On Competencies for Reference Librarians, UiTM01 Oct 2014 - 01 Oct 2014 (National)
- Member International Advisory Board- 4th International Symposium On Emerging Trends and Technologies in Libraries and Information Services (Ettlis-2014), Jaypee Institute of Information Technology01 Apr 2014 - 01 Apr 2014 (International)
- Development of Competencies for Petronas Librarians, PETRONAS01 Nov 2007 - 01 Nov 2008 (University)
- Training The Trainers in Information Literacy, UiTM/UNESCO01 Nov 2008 - 01 Nov 2008 (Others)
- Development of Competencies for Tsdas Digital Library Librarians, Open University Malaysia01 Nov 2007 - 01 Nov 2007 (University)
- Leadership Development for Senior Executives of National Libraries in Developing Countries, Librarians Association of Malaysia01 Nov 2007 - 01 Nov 2007 (International)
- Leadership Development for Directors of National Libraries in Developing Countries, Persatuan Pustakawan Malaysia01 Nov 2006 - 01 Nov 2006 (National)
PAPER PRESENTED
INVITED SPEAKER
- Social Responsibility : Leveraging on Citizen Science, International Seminar, New Era of Social Responsibility, Sustainability and Innovations, Mizoram University, India (International) (06 Mar 2024 - 06 Mar 2024)
- Librarian: What s my professional identity?, International Conference on Transforming Libraries 2023: NEP 2020 and Changing Paradigm in LIS Education System, Dr. Babasaheb Ambedkar Marathwada University (International) (27 Jul 2023 - 28 Jul 2023)
- "Female Representation in QA Leadership Structural Obstacles & Reality", Women in QA, European Union Support to Higher Education in the ASEAN Region (SHARE) (International) (11 Oct 2022 - 12 Oct 2022)
- Scientific Writing Methodology, Invited Lecture, Universitas Airlangga (International) (22 Oct 2021 - 22 Oct 2021)
- JUMP=STARTING REMOTE TEACHING AND LEARNING DURING AN EMERGENCY, WEBINAR SERIES MIZORAM UNIVERSITY, DEPERTMENT OF LIBRARY & INFORMATION SCIENCE, MIZORAM UNIVERSITY, INDIA.  (International) (11 Sep 2020 - 11 Sep 2020)
- GOING DIGITAL: HOW DO WE ASSURE QUALITY: CASE PRESENTATION 2 : UNIVERSITY OF MALAYA, ASEAN QA online forum series 2020, ASEAN QA ASSOCIAATION (International) (23 Jul 2020 - 23 Jul 2020)
- Effective Institutional Governance and Leadership: The University of Malaya way. , HEEACT International Conference 2019, Higher education Evaluation and Accreditation Council of Taiwan (International) (02 Oct 2019 - 02 Oct 2019)
- LIS Education in Malaysia, Library & Information Science Education in developing Countries Special Interest group IFLA satellite Meeting, Department of Library & Information Science, Um and IFLA 2018 (International) (23 Aug 2018 - 23 Aug 2018)
- The Online Customer's Experience: an endless echo, International Symposium on Emerging Technologies in Libraries and Information Services, JIIT & Jaypee University Anoopshahr & King's College London (International) (06 Jan 2015 - 08 Jan 2015)
- Introduction to Universiti Malaya Quality Management System, Taklimat SPK Universiti Malaya bagi staf Fakulti Sains, Faculty of Science (University) (20 Aug 2013 - 20 Aug 2013)
- Sistem pengurusan Kualiti, KURSUS INDUKSI SIRI 6/2011 BAGI KUMPULAN I(KUMPULAN PENGURUSAN & PROFESIONAL SERTA KUMPULAN SOKONGAN GRED 27&29) PADA 13-29 SEPTEMBER 2011, BSM (University) (14 Sep 2011 - 14 Sep 2011)
- SPK Universiti Malaya, Kursus Induksi Kumpulan Sokongan (Kumpulan II) SIRI 4/2006, Bahagian Sumber Manusia, Universiti Malaya (University) (15 Sep 2006)
- Pengenalan SPK UM, Kursus Induksi Kumpulan Pengurusan & Profesional dan Kumpulan Sokongan Gred 27 & 29 , Bahagian Sumber Manusia, Universiti Malaya (University) (26 Jun 2006)
- SPK UM, Kursus Induksi Kumpulan Pengurusan & Profesional dan Kumpulan Sokongan Gred 27 & 29 , Bahagian Sumber Manusia, Universiti Malaya (University) (19 May 2006)
- Pengenalan SPK UM, Kursus Induksi (15 May 2006)
EVENT ORGANISER
- -, Scholarly Communications: The Digital Transition, Open Access, Social Media and Trustworthiness, Department of Library & Information Science (International) (03 Dec 2014 - 03 Dec 2014)
- School Librarians Readiness for Information Literacy Implementation , International Conference on Libraries, Information and Society, ICoLIS 2014, Dept of Library & Information Science, FSKTM (International) (04 Nov 2014 - 05 Nov 2014)
- Research Collaboration in LIS in the Asia-Oceania region, Forum on Research Collaboration in LIS in the Asia-Oceania region, Department of Library & Information Science (International) (20 Feb 2014 - 20 Feb 2014)
- Urusan Maklum Balas Pelanggan & Penambahbaikan Berterusan, Taklimat SPK UM dan MQF untuk Staf Pengurusan & Professional baru UM, QMEC (University) (28 Feb 2013 - 28 Feb 2013)
- Audit Kualiti Dalaman Bil. 13, Kursus Pemantapan Auditor Dalaman, QMEC (University) (26 Apr 2012 - 26 Apr 2012)
- The landscape of open access institutional repositories in the Asian continent, International Conference on Libraries, Information and Society 2010 (International) (09 Nov 2010 - 10 Nov 2010)
- IPTA Quality Survey, Bengkel World Class University, QAMU, UM (National) (12 May 2007 - 12 May 2007)
ORAL PRESENTER
- Malaysian University Librarians Inclination towards Citizen Science, International Conference on Libraries, Information & Society 2023, Department of Library & Information Science and Universiti Malaya Library (International) (20 Sep 2023 - 21 Sep 2023)
- Evidence of Open Science principles in Library Disaster Management: The Malaysian Academic library experience, Conference on Libraries, Information and Society, 2023, Department of Library & Information Science and Universiti Malaya Library (International) (20 Sep 2023 - 21 Sep 2023)
- The research librarian what new role can citizen science offer?, 15th Qualitative and Quantitative Methods in Libraries International Conference, ISAST (International) (30 May 2023 - 03 Jun 2023)
- Citizen science: A New challenges for academic library in Malaysia, PLA PUNJAB INTERNATIONAL CONFERENCE 2022, Pakistan Library Association (International) (02 Nov 2022 - 04 Nov 2022)
- Library disaster management: strategy and preparedness, PLA PUNJAB INTERNATIONAL CONFERENCE 2022, Pakistan Library Association (International) (02 Nov 2022 - 04 Nov 2022)
- Decisive Indicators for the implementation of Sustainable Institutional Repositories: An exploratory study, Qualitative and Quantitative Methods in Libraries International Conference, QQML (International) (25 May 2021 - 28 May 2021)
PRESENTER
- A case study of First-time mothers with visual impairment's information behavior: a work in progress, Putrajaya International Conference on Children, Women, Elderly and People with Disabilities 2017, PICCWED (International) (28 Oct 2017 - 29 Oct 2017)
- Examining Children as Web Users: Methodological Considerations, Qualitative and Quantitative Methods in Libraries, QQML (International) (26 May 2015 - 29 May 2015)
- Customer feedback measures, Bengkel Pengurus Kualiti (Bukan Akademik), QMEC (University) (24 Apr 2014 - 25 Apr 2014)
- Customer feedback Measures, Bengkel Pengurus Kualiti (Akademik), QMEC (University) (10 Apr 2014 - 11 Apr 2014)
- ROI and library governance : which is the key indicator : satisfaction, value or loyalty?, PERPUN International Conference & Workshop on Value Management for Libraries : Towards Excellence Through ROI (2nd : 27-28 Sep 2012 : Kuching, Sarawak), 22p, PERPUN (International) (27 Sep 2012 - 28 Sep 2012)
- Open Access Initiatives in Academic Libraries : Challenge to the User., World Library and Information Congress, IFLA (International) (23 Aug 2009 - 27 Aug 2009)
- Information Audit and Customer Satisfaction, Leadership Development for Senior Executives of national Libraries in Developing Countries, Persatuan Pustakawan Malaysia (International) (14 Aug 2007 - 15 Aug 2007)
- E-Documentation: The Shift from Paper To Digital Documents In University of Malaya, Bengkel Penulisan Buku QAMU, QAMU, UM (University) (10 Aug 2007 - 12 Aug 2007)
- Customer Satisfaction , Development of Competencies for TSDAS Digital Library Librarians, TSDAS Digital Library (University) (02 Jul 2007 - 04 Jul 2007)
- Pencapaian & Halatuju Seksyen Dokumentasi, Bengkel Halatuju QAMU, QAMU, UM (University) (26 Jan 2007 - 27 Jan 2007)
- Strategic Planning, Workshop on Leadership Development for Directors of National Libraries in Developing Countries, Persatuan Pustakawan Malaysia (International) (11 Jul 2006 - 14 Jul 2006)
- Introduction to Documents Management, Delegates of Higher Education Relevance & Qaulity Agency (HERQA)of The Ministry of Education Addis Ababa, Ethopia , QAMU (University) (22 Mar 2006)
- Urusan Dokumen UM, SIRI TAKLIMAT PENGHAYATAN SPK UM , QAMU (University) (24 Feb 2006)
- Penghayatan SPK, Bengkel Peningkatan Penghayatan SPK untuk Pengurus Kualiti PTj, QAMU (University) (21 Dec 2005 - 23 Dec 2005)
- Quality Management System : Document Control in UM, Visit by International visitors from IC-STAR Universitas Utara, QAMU, UM (University) (31 Oct 2005)
- Penyemakan Urusan Aduan, Bengkel Penyemakan Urusan Aduan, QAMU (University) (24 Mar 2005)
KEYNOTE SPEAKER
- Resilience: building personal and professional sustainability, PLA Punjab International Conference, Pakistan Library Association (International) (02 Nov 2022 - 04 Nov 2022)
OTHERS
- -, Seminar on Internal-External Quality Assurance (SIEQA II 2015), MQA (National) (19 Aug 2015 - 19 Aug 2015)
- -, Universities in transition: Blended Online Offline Learning Symposium, ADEC (National) (04 Aug 2015 - 05 Aug 2015)
- Financial Resources for Science based Postgraduate students, Workshop - Financial Resources for postgraduate students, IPPP (University) (26 May 2014 - 26 May 2014)
- Participant, International Digital Library Conference, PPM (International) (09 Apr 2014 - 11 Apr 2014)
ACADEMIC/PROF. SERVICES
Evaluation
- (2024) Ipt Evaluation Panel for Frgs, University, (Reviewer)
- (2023) Aun Qa Program Assessment, Lyceum of The Philippines University, International, (External Assessor)
- (2023) Aun Qa Program Assessment, Far Eastern University, International, (External Assessor)
- (2023) External Examiner for Phd Candidate, Alagappa University, International, (External Examiner)
- (2023) External Examiner for Phd, Noorul Islam Centre for Higher Education, International, (External Examiner)
- (2023) Aun Qa Program Assessment, Udayana University, International, (External Assessor)
- (2023) Aun Qa Program Assessment, Can Tho University, International, (External Assessor)
- (2023) Aun Qa Program Assessment, Nam Long University, International, (External Assessor)
- (2023) External Examiner for Phd, Hindustan Institute of Technology and Science (Hits), International, (External Examiner)
- (2023) External Examiner for Phd Candidate, University of The Punjab, International, (External Examiner)
- (2023) Aun Qa Programme Assessment, Universitas Sultan Ageng Tirtasaya, International, (External Assessor)
- (2023) External Examiner for Phd Candidate, Periyar University, International, (External Examiner)
- (2023) Academic Staff Promotion :Panel of Assessor, National, (External Evaluator)
- (2022) Phd Thesis Evaluation - University of The Punjab, International, (External Examiner)
- (2022) Aun_qa Assessment_302, International, (External Assessor)
- (2022) International Accreditation: Universitas Pendidikan Indonesia Cluster Administration Technology, International, (External Assessor)
- (2022) Article Review: Factors Contributing Towards The Successful Development and The Use of Mobile Digital Libraries: a Systematic Literature Review, International, (Reviewer)
- (2022) Critical Factors in Awakening The Slumbering Collections: a Study Based On Xgboost, International, (Reviewer)
- (2021) Manuscript Id So-21-0539.R1, International, (Reviewer)
- (2021) Reviewer, International Conference of Library and Information Science 2021, International, (Reviewer)
- (2020) Reviewer, SAGE Open, (Reviewer)
- (2020) FRGS Evaluator , (Grant evaluation panel)
- (2019) PhD thesis examiner for Monash University, (External Examiner)
- (2018) Evaluation Panel for Faculty Research Grant , (Advisory Committee)
- (2018) Panel, Research Management Unit, Faculty of Business & Accounting, (Advisory Committee)
- (2017) Editorial board member, International Journal of Information Studies and Libraries, (Editor)
- (2017) SCHOOL LIBRARIES AND THEIR ROLE IN RURAL THAILAND: PERCEPTIONS OF PUBLIC PRIMARY SCHOOL PRINCIPALS. PhD. QUT Australia , (External Examiner)
- (2015) Students Adoption Of Electronic Journals For Scholarly Communication: A Case Of An Academic Library. , (Internal Examiner)
- (2015) Investigating The Perceived Usefulness And Effectiveness Of Information Skills Training Program At University Of Malaya Library. , (Internal Examiner)
- (2015) ETTLIS 20115, (Reviewer)
- (2015) ALIEP 2015, (Reviewer)
- (2011) Reviewer, INTERNATIONAL JOURNAL OF INFORMATION DISSEMINATION AND TECHNOLOGY , (Reviewer)
- (2011) Reviewer, International Conference on Education, Training and Informatics, ICETI 2011, (Reviewer)
- (2010) Reviewer, International Conference on Education and Information Systems, Technologies and Applications, EISTA , (Reviewer)
- (2010) Reviewer, Malaysian Journal of Library & Information Science, 2010, (Reviewer)
- (2007) The Bibliographic control of dictionaries publisher in Malaysia between 1990-2005, 2007 , (Internal Examiner)
Contribution to external organisation
- (2023) Committee Member, I-Liss International Conference 2023, International, (Resource Person)
- (2023) Editorial Advisory Board, Pakistan Journal of Library & Information Science, International, (Resource Person)
- (2022) Adjunct Professor, International, (Adjunct/Visiting Professors)
- (2022) Adjunct Professor, International, (Adjunct/Visiting Professors)
- (2022) Collaborator Aun Tepl Inter-University Research, International, (Expert Advisor)
- (2020) International Technical Program Committees, 3rd International Conference on Data Science and Information Technology
- (2019) PhD Adjudication Panel Member, Annamalai University, Annamalainagar, International
- (2019) -Advisory Board, 26th World Conference on Applied Science, Engineering and Technology WCASET, Manila [international], World Conference on Applied Science, Engineering and Technology WCASET, International
- (2016) Panel member for Evaluation of PPP Grants , University of Malaya
- (2015) President, Malaysian Chapter, LISSASPAC (Library and Information Science Society for Asia and the Pacific), International
- (2011) Information Schools Consortium, Consortium of iSchools Asia-Pacific (CiSAP), International
- (2011) PENYEDIAAN PENULISAN BUKU MALAYSIAN HIGHER EDUCATION SYSTEM UNTUK KEMENTERIAN PENGAJIAN TINGGI , KEMENTERIAN PENGAJIAN TINGGI
Contribution to event
- (2022) Braving The Site Visit : UM Experience, National, (Participant)
- (2021) Session Panelist, National, (Panelist/Moderator)
- (2021) Committee Member, Icolis, International, (Event Organiser)
SUPERVISION
Postgraduate Student
-
(2023) Information Behavior of a Vulnerable Community: A Case of First-time Mothers with Visual Impairment, SITI NURUL MARYAM BINTI ABDULLAH
-
(2022) Modeling the Perceived Usefulness of Makerspace in Nigerian Academic Libraries: the Role of Intrinsic Motivation And Learning Dimensions, BALA HARUNA
-
(2021) SCIENTIFIC PERFORMANCE OF TOP-RATED MALAYSIAN SCIENTISTS AND THEIR SUCCESS MOTIVATORS, MOHD KAMAL BIN MOHD NAPIAH
-
(2021) MOTIVATIONS FOR SCHOLARLY PRODUCTIVITY AND IMPACT OF TOP-RATED MALAYSIAN SCIENTIST: THE NEED FOR POWER, AFFILIATION ADN ACHIEVEMENT, MOHD KAMAL BIN MOHD NAPIAH
-
(2021) UNDERSTANDING THE MOTIVATION OF MAKERSPACE USAGE IN ACADEMIC LIBRARIES IN NIGERIA: THE EFFECT OF LEARNING DIMENSIONS AS MEDIATING FACTORS, BALA HARUNA
-
(2021) A CONCEPTUAL MAPPING FOR SUSTAINABLE DIGITAL COLLECTIONS IN FEDERAL UNIVERSITY LIBRARIES OF NORTH-WESTERN NIGERIA, HAJARA YAKUBU
-
(2021) DEVELOPING AND VALIDATING THE SCALE FOR A FRAMEWORK OF SUSTAINABLE INSTITUTIONAL REPOSITORIES IN NIGERIAN UNIVERSITIES, USMAN AHMED ADAM
-
(2019) STRATEGIC INSIGHTS INTO DEVELOPMENT OF INSTITUTIONAL REPOSITORY USING ZACHMAN APPROACH, USMAN AHMED ADAM
-
(2019) PERCEIVED IMPORTANCE, ACTUAL PRACTICES AND CRITICAL SUCCESS FACTORS FOR DIGITAL LIBRARIES IMPLEMENTATION IN AFRICA, WIRBA FERIA SINGEH
-
(2019) MOTIVATIONS FOR SCHOLARLY PRODUCTIVITY AND IMPACT OF TOP-RATED MALAYSIAN SCIENTIST: THE NEED FOR POWER, AFFILIATION ADN ACHIEVEMENT, MOHD KAMAL MOHD NAPIAH
-
(2019) Makerspace as a learning tool in academic libraries, BALA HARUNA
-
(2019) LIS Internship Success, NURUL AIDA BINTI NOOR AZIZI
-
(2019) INFORMATION BEHAVIOR OF A VULNERABLE COMMUNITY: A CASE OF FIRST-TIME MOTHERS WITH VISUAL IMPAIRMENT, SITI NURUL MARYAM BINTI ABDULLAH
-
(2019) AN ASSESSEMENT OF DIGITAL LITERACY SKILLS CONTRIBTION ON TECHNICAL AND VOCATIONAL EDUCATIONAL EDUCATION (TVET) STUDENTS IN NIGERIAN POLYTECHNICS AND ITS EFFECT ON LEARNING SUCCESS., BELLO YERIMA
-
(2019) PERCEIVED IMPORTANCE, ACTUAL PRACTICES AND CRITICAL SUCCESS FACTORS FOR DIGITAL LIBRARIES IMPLEMENTATION IN AFRICA, WIRBA FERIA SINGEH
-
(2018) SUSTAINABILITY OF DIGITAL COLLECTIONS IN FEDERAL UNIVERSITY LIBRARIES OF NORTH-WESTERN NIGERIA, HAJARA YAKUBU
-
(2017) An Empirical Investigation of RFID Systems Usage and User Satisfaction in University Libraries, ALI NOUDOOSTBENI
-
(2017) FROM INFORMATION LITERACY ASSESSMENT TO INFORMATION BEHAVIOUR: A CASE STUDY OF MALAYSIAN'S SECONDARY SCHOOL STUDENTS, HANI SYAZILLAH BINTI NORDIN
-
(2017) INFORMATION NEEDS AND USE IN DAY-TO-DAY ACTIVITIES OF THE ELDERLY IN SONGKHLA PROVINCE, THAILAND, KONGKIDAKORN BOONCHUAY
-
(2016) Librarians' Acceptance of Open Source Library Information System using the OSIS-UTAUT Model, ZAINAB BINTI AJAB MOHIDEEN
-
(2016) Librarians' Acceptance of Open Source Library Information System using the OSIS-UTAUT Model, ZAINAB BINTI AJAB MOHIDEEN
-
(2014) Development and Validation of a Knowledge Quality Instrument for e-Learning Content, MEHWISH WAHEED
-
(2014) Development and Validation of a Knowledge Quality Instrument for e-Learning Content, MEHWISH WAHEED
-
(2014) Information Literacy in the Workplace : Perceptions and Practices in Academia, JINADU ILIASU
-
(2013) SCHOOL LIBRARIANS' READINESS FOR INFORMATION LITERACY IMPLEMENTATION IN SECONDARY SCHOOLS, TAN SHYH MEE
-
(2013) SCHOOL LIBRARIANS' READINESS FOR INFORMATION LITERACY IMPLEMENTATION IN SECONDARY SCHOOLS, TAN SHYH MEE
-
(2012) Modelling Information Behaviour of high-achieving students: implications on Information Literacy of Malaysian Secondary School Students, Hani Syazillah Nordin
-
(2011) Technoliteracy of pre-school children in Malaysia, Hasliza Ali
-
(2011) Information Needs And Use By Elderly In Thailand, Yasatsawin Boonchuay
-
(2011) Information Literacy At The Workplace: Perceptions And Practices Of Academics., Jinadu Iliasu
-
(2010) A Conceptual Framework for Information Literacy Education in Sri Lankan Universities: A Delphi Study, Ranaweeragei Prasanna Premasiri Ranaweera
-
(2018) INFORMATION SERVICES, SAKINAH BINTI SARIFF
-
(2018) Assessing the knowledge generation of research publication after Fukushima Nuclear Power Plant disaster, ANIS AMALINA BINTI SUHAIMI
-
(2017) School Teachers' Perception on the Role of the School Library Media Specialist: A Case Study, JASVEEN KAUR A/P BERDEWA SINGH
-
(2017) Measuring Social Capital in a Public Library, ONG YIN YEE
-
(2016) Information Sharing in an E-learning Environment: University of Malaya's SPeCTRUM, MOHAMMED HAMID MOHAMMED ABDO
-
(2016) Information Needs and Seeking Behaviour of Malaysian Work & Travel (WAT) USA Participants, NGU SHING HUEI
-
(2016) Exploring Social Networks and Trust in a Public Library: A Case Study of Raja Tun Uda (RATU) Library, NURFARAWAHIDAH BINTI BADRUESHAM
-
(2015) LIBRARY MANAGERS' DECISION MAKING IN SUCCESSION PLANNING AT SRI LANKAN UNIVERSITY LIBRARIES, RAJAPAKSE MUDIYANSELAGE GIHANI SANDYA GUNATILAKA
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(2015) Leisure Reading Habits and Attitude Towards E-Reading among University of Malaya Students, FARIHAH BINTI AZMI
-
(2015) Financial Information Needs and Seeking Behaviour of Senior Citizens, JASVINDER KAUR CHIMA A/P SARANDAR SINGH
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(2015) AN INVESTIGATION OF SOCIAL MEDIA USE FOR LEARNING AMONG UNDERGRADUATE STUDENTS IN NIGERIAN UNIVERSITIES, MADU UZOMA AUGUSTINE
-
(2015) AN ASSESSMENT OF THE LEADERSHIP QUALITIES REQUIRED AMONG ACADEMIC LIBRARIANS, GOH SOK BOON
-
(2014) IMPACT OF WEB-BASED LIBRARY SERVICE QUALITY ON USER SATISFACTION AND LOYALTY IN NIGERIAN UNIVERSITIES, BALA HARUNA
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(2014) APPLICATION OF UTAUT2 MODEL IN STUDENTS' ACCEPTANCE OF A LEARNING MANAGEMENT SYSTEMS, NOOR UL AIN
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(2013) Mapping Information Behavior Styles with Personality Traits: An Exploratory Study of Middle Managers in Higher Education, THAMARAI A/P RAJAH RATHENAM
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(2012) INVESTIGATING YOUNG CHILDREN'S WEB SEARCHING BEHAVIOR, CYNTHIA PAULUS
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(2011) Application of Social Networking in Library Services Marketing Implications of e-Word - of- Mouth, MD. ABUL KALAM SIDDIKE
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(2011) 21st Century Employability Skills Among LIS Students In Malaysia, Mahdad Tajbakhsh Jadidi
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(2010) Research Collaboration in the Field of Social Sciences among Malaysian Research Universities: A Bibliometric Analysis, Husriati Hussain
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(2010) Organizational Climate And Job Satisfaction Among National Library Of Malaysia Staff, Noorzaimah Binti Razali
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(2010) Job Satisfaction And Organizational Commitment Among Staff In Kuala Lumpur Library, Shaharizad Bin Adanan
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(2010) Information Resources And Use In The Context Of Students Clothing Activity, Sholeh Takht Kooseh
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(2010) Information Literacy Transferability To Workplace: A Case Study At UKM Library, Nor Asiah Mohamad
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(2010) Digital Literacy Among Postgraduates Students At Asia E University, Rashidah Binti Alimat
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(2010) Application Of P Index To Evaluate The Ranking Of Productive Authors In Malaysia, Kamilya Assylbekova
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(2010) An Investigation Of Web 2.0 Use In Malaysian Public Libraries, Mohd Ismail Bin Abidin
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(2006) LIBRARY USE AND INFORMATION NEEDS OF YOUNG ADULTS: AN EXPLOTARY STUDY, YAP GAR WAI @ HEAP GAR WAI
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(2006) A STUDY ON THE USE OF ELECTRONIC JOURNALS AMONG ACADEMIC STAFF OF MONASH UNIVERSITY MALAYSIA, NOR ZAINA ZAHARAH BINTI MOHAMAD ARIFF
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(2006) AN EXPLORATORY STUDY OF MEASUREMENT ON REFERENCE SERVICES AMONG MALAYSIAN UNIVERSITIES LIBRARIES WITH MS ISO 9001:2000 CERTIFICATION, SUZINOR BINTI KAMARALZAMAN
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(2006) A CITATION ANALYSIS OF MLIS DISSERTATIONS SUBMITTED TO UNIVERSITY OF MALAYA : 2000-2005, YEAP CHUN KEAT
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(2005) USAGE OF ELECTRONIC INFORMATION SOURCES & SERVICES BY TEACHERS AT SMART SCHOOLS IN SELANGOR : TOWARD DEVELOPING DIGITAL SCHOOL RESOUCE CENTERS, MAHANI BINTI WAHAB
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(2005) "AN EXPLORATORY STUDY OF UPPER SECONDARY SCHOOL STUDENT PERCEPTION TOWARD LIBRARIANSHIP AS A CAREER", NORILLAH BINTI ISMAIL
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(2004) Malaysian Web Search Engines, Hananzita Halim
Under Graduate Students
- (2005) WXES3181
- (2004) WXES3181/3182
- (2003) WXES3182
TEACHING
Master
- (2020) WQB7001 - Research Methods in Library and Information Science
- (2020) WQB7012 - User Needs and Behaviour
- (2019) WQB7007 - Libraries, Information and Society
- (2015) WXGB6112 - Research Methods in Library and Information Science
- (2015) WXGB6333 - Libraries, Information and Society
- (2014) WXGB6102 - Information Sources and Services
- (2014) WXGB6333 - Libraries, Information and Society
- (2013) WXGB6102 - Information Sources and Services
- (2012) WXGB6110 - Reference and Information Literacy Services
- (2011) WXGB6102 - Information Sources and Services
- (2011) WXGB6110 - Reference and Information Literacy Services
- (2010) WXGB6102 - Information Sources and Services
- (2006) WXGB6102 - Information Sources and Services
- (2006) WXGB6102 - Information Sources and Services
- (2006) WXGB6108 - Research Foundation for Library and Information Science
- (2006) WXGB6308 - Directed Individual Study
- (2006) WXGB6309 - Practicum in Information and Library
- (2006) WXGB6310 - Management of Internet Resources
- (2006) WXGB6325 - Project Paper in Library and Information Science
- (2005) WXGB6102 - Information Sources and Services
- (2005) WXGB6102 - Information Sources and Services
- (2005) WXGB6104 - Research Methods in Library and Information Science
- (2005) WXGB6308 - Directed Individual Study
- (2005) WXGB6308 - Directed Individual Study
- (2005) WXGB6309 - Practicum in Information and Library
- (2005) WXGB6309 - Practicum in Information and Library
- (2004) WXGB6102 - Information Sources and Services
- (2004) WXGB6102 - Information Sources and Services
- (2004) WXGB6308 - Directed Individual Study
- (2004) WXGB6308 - Directed Individual Study
- (2003) WXGB6308 - Directed Individual Study
Bachelor
- (2010) WXES2112 - Thinking and Communication Skills
- (2005) WMET2103 - Knowledge & Information Organisation
- (2004) WMET1102 - Electronic Information Resource and Services
- (2004) WMET2103 - Knowledge & Information Organisation
PATENT/IPR
- EMERALD T&L TRAINING PACKAGE - UNIVERSITY TEACHING & LEARNING METHODSCOPYRIGHT
SOCIAL RESPONSIBILITY ACTIVITIES
- Participant, Design and Implementation of Alternative Assessment, (28 Apr 2021 - 28 Apr 2021) (University)
- Designing & Developing Courses, (15 Feb 2021 - 15 Feb 2021) (University)
- Participant, Webinar On Virtual Accreditation: How to Ensure Effective Assessment., (15 Oct 2020 - 15 Oct 2020)
- Participant, Asean-Qa Online Forum Series 3 “Going Digital: Assuring Quality in Assessment” Held On September 30, 2020 Via Zoom, (30 Sep 2020 - 30 Sep 2020)
- Facilitator, Bengkel Penambahbaikan Borang Kerangka Kelayakan Malaysia (Kkm) Bagi Kursus Ko-Kurikulum Bhep, (07 Sep 2020 - 07 Sep 2020)
- Participant, Workshop On Infographics Using Microsoft Powerpoint, (19 Aug 2020 - 19 Aug 2020)
- Participant, Visioning Workshop, Pelan Transformasi Universiti Malaya, (05 Aug 2020 - 05 Aug 2020)
- Trainer, Bengkel Pemerkasaan Proqae Siri 4, (28 Jul 2020 - 28 Jul 2020)
- Penganjur, Bengkel Pemerkasaan Pakar Jaminan Kualiti Program (Siri 4), (28 Jul 2020 - 28 Jul 2020)
- Panelist, Asean-Qa Online Forum Series 2020: Going Digital: How Do We Assure Quality in The Shift, (23 Jul 2020 - 23 Jul 2020)
- Panelist, Asean Qa Forum Series 1, (23 Jul 2020 - 23 Jul 2020)
- Facilitator, Workshop for Academic Quality Assurance, Bengkel Pemerkasaan Kualiti Ptj Akademik, (07 Aug 2018 - 08 Aug 2018)
- Speaker, Delegates from UKM for Quality Assurance Benchmarking., (03 Aug 2018 - 03 Aug 2018)
- External Examiner, Examination for Confirmation of Librarian Grade S19, (21 Mar 2018 - 21 Mar 2018)
- Speaker, National Symposium On Malaysian Scholarly Communication Towards Empowering Malaysia Scholarly Knowledge Visibility and Impact., (06 Feb 2018 - 06 Feb 2018)
- Speaker, Delegates from Carage State University, Manila., (02 Feb 2017 - 02 Feb 2017)
- Participant - Program Transformasi Negara, (26 Sep 2016 - 28 Sep 2016)
- Participator in International Conference of Libraries, Information and Society 2016, (20 Sep 2016 - 21 Sep 2016)
- Speaker, Delegates from The Ministry for Education and Vocational Training, Tanzania, (22 Apr 2015 - 22 Apr 2015)
- Speaker, Delegates from Tohoku University, Japan, (15 Feb 2015 - 15 Feb 2019)
- Member N116, Guru Nanak Darbar - Sikh Community Temple, (01 Jan 2014)
- Invited Speaker At The 60th Anniversary of Library and Information Science Department International Conference& Workshop Making You Know , 18 19 October 2012, Fib Ui, Depok, Jakarta, (18 Oct 2012 - 19 Oct 2012)
- Invited Speaker At The 2nd Perpun International Conference & Workshop On Value Management for Libraries: Towards Excellence Through Roi, 27-28 Sept. 2012, Kuching Sarawak, (27 Sep 2012 - 28 Sep 2012)
- Member - Malaya Samachar, (01 Jan 2010)
COURSE ATTENDED
Internal / External Course
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BENGKEL POST MORTEM: ONLINE TEACHING & LEARNING AND INTERNATIONALISATION (25 OGOS 2020), Bengkel Post Mortem: Online Teaching & Learning and Internationalisation (25 Aug 2020 - 25 Aug 2020)
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BENGKEL PERSEDIAAN AUDIT SWA AKREDITASI SEMULA UNIVERSITI MALAYA, Secara Online (03 Nov 2020 - 03 Nov 2020)
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BENGKEL PENAMBAHBAIKAN BORANG KERANGKA KELAYAKAN MALAYSIA (KKM) KURSUS KO-KURIKULUM, Dewan Perdana 1, Kompleks Perdanasiswa, Universiti Malaya (07 Sep 2020 - 07 Sep 2020)
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BENGKEL PERSEDIAAN AUDIT SWA AKREDETASI SEMULA UNIVERSITI MALAYA 2020, Face to Face (03 Dec 2020 - 04 Dec 2020)
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BENGKEL PEMERKASAAN PAKAR JAMINAN KUALITI PROGRAM (PROQAE) SIRI 5 - OUTCOME BASED, Secara Online (24 Nov 2020 - 25 Nov 2020)
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TAKLIMAT PEMANTAPAN DAN MESYUARAT AUDITOR UNTUK AUDIT DALAMAN BIL. 21/2020, Eastin Hotel, Petaling Jaya, Selangor (13 Jul 2020 - 13 Jul 2020)
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BENGKEL PENILAIAN PROGRAM AKADEMIK UNTUK TUJUAN AKREDITASI SEMULA, Pullman Bangsar (17 Nov 2021 - 17 Nov 2021)
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KURSUS SIX SIGMA, Bilik Studio 3, Level 3, Hotel Pullman Bangsar, Kuala Lumpur (02 Nov 2021 - 03 Nov 2021)
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BENGKEL HALA TUJU DAN PERANCANGAN STRATEGIK QMEC 2022, Sheraton Petaling Jaya (23 Dec 2021 - 24 Dec 2021)
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BENGKEL PEMBANGUNAN DIRI STAF QMEC 2021, Avani Sepang Goldcoast Resort (18 Dec 2021 - 19 Dec 2021)
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BENGKEL PEMBANGUNAN MODUL KURSUS/LATIHAN/BENGKEL BERKAITAN SPK /BENGKEL AUDITOR DALAMAN, Ve Hotel & Residence, Bangsar South City (09 Feb 2022 - 10 Feb 2022)
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BENGKEL EKSEKUTIF JAMINAN KUALITI AKADEMIK (AQA -AXEC) (SIRI 3 & 4), Online (15 Mar 2022 - 16 Mar 2022)
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BENGKEL EKSESAIS SEMAKAN KURIKULUM PROGRAM SARJANA MUDA SAINS KEJURURAWATAN FAKULTI PERUBATAN, Bilik Galeri, Fakulti Perubatan (05 Jan 2021 - 05 Jan 2021)
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KURSUS MICROSOFT EXCEL (VERSI 2013 DAN KE ATAS), Bilik Mesyuarat Qmec, Aras 7, Canseleri (16 Jul 2020 - 16 Jul 2020)
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BENGKEL PEMBANGUNAN SISTEM PEMANTAUAN PROGRAM AKADEMIK (SPPA), Pullman Kuala Lumpur, Bangsar (10 Dec 2020 - 11 Dec 2020)
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AUN-QA INTERNATIONAL CONFERENCE, Bangkok, Thailand (05 Sep 2023 - 08 Sep 2023)
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15TH QUALITATIVE AND QUANTITATIVE METHODS IN LIBRARIES INTERNATIONAL CONFERENCE (QQML2023 ), Heraklion, Crete, Greece (30 May 2023 - 03 Jun 2023)
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AUN QA INTERNATIONAL CONFERENCE 2019 & ASSESSOR MEETING, Manila Philippines (03 Mar 2019 - 06 Mar 2019)
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9TH INTERNATIONAL CONFERENCE ON LIBRARIES, INFORMATION AND SOCIETIES, The Everly, Putrajaya (20 Sep 2023 - 21 Sep 2023)
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KURSUS MICROSOFT EXCEL (VERSI 2013), Qmec, Universiti Malaya (16 Jul 2020 - 16 Jul 2020)