Kanagi Kanapathy is Associate Professor of Operations Management at Faculty of Business and Economics, University of Malaya. She was the Head of Operations and Information Systems Department from January 2020 to September 2021. Kanagi holds a Doctorate in Business Administration from University of South Australia. A versatile educator and researcher, she has 20 years of teaching experience in higher education. She also held managerial positions in multinational companies for 10 years, in manufacturing sector prior to joining the academia. Kanagi has published widely in the area of operations and supply chain management in numerous ISI WoS journals. Kanagi was a visiting research scholar at University of Nevada, Las Vegas, USA (2015-2016) and was a Consultant at Agile Management Consultancy (2022) as industry attachment. Kanagi was awarded the Highly Commended Paper of the year by Emerald Literati Network in 2016. She has presented papers at international conferences, which include the reputable IEEE conferences.She has co-authored a book on Value Added Tax: Country Governance and Economic Efficiency and has contributed a book chapter, Eco-Innovation towards Sustainability in the book, Current and Emerging Issues in Operations Management. Kanagi was awarded the Highly Commended Paper of the year by Emerald Literati Network in 2016.  She has presented papers at international conferences, which include the reputable IEEE conferences. Kanagi has been invited to deliver key note addresses in International Business Conferences such as International Conference on Business, Economics, IT and Management’ 18. She was invited as a speaker at Malaysian Technical Cooperation Programme (MTCP) 2019. She has delivered several Guest Lectures at Adam Smith Business School, University of Glasgow via online mode. Kanagi conducted an online Training Course on Productivity Measurement for Service-sector Organizations 2021, organised by Asia Productivity Organisation (APO), Tokyo, Japan.