Junaidah Jamaluddin is a seasoned higher education administrator with over 17 years of dedicated service at Universiti Malaya (UM).  Demonstrating a comprehensive mastery of university operations, strategic management, and institutional governance, they have built a distinguished track record across diverse central and faculty-level portfolios.

Beginning the career at Universiti Malaya in 2009 as a Project Officer at Faculty of Business and Accountancy, Junaidah then was appointed as a permanent administrative officer in October 2010 as an Assistant Registrar.  Over the past decade and a half, Junaidah has held key administrative portfolios across the Faculty of Dentistry, the International Student Centre, the Faculty of Medicine, and the Human Resource Department.  Their experience spans the entire student and staff life cycle – from postgraduate academic administration and international students’ mobility to undergraduate governance, health-science pre-University setup, and executive human capital development.

Junaidah holds a Master of Management from Universiti Malaya and Bachelor of Business (Accounting and Banking & Finance) from Victoria University of Technology, Australia.  This blend of solid business acumen, analytical competence, and deep operational insight positions her to drive administrative excellence, policy alignment, and strategic institutional growth as an administrative officer at Universiti Malaya.

Education & Academic Qualifications

• Master of Management (MMgt)

Universiti Malaya (UM), Malaysia

• Bachelor of Business (Accounting and Banking & Finance)

Victoria University of Technology, Australia

Professional Experience & Career History

Assistant Registrar  |  October 2010 – Present

Universiti Malaya

• Talent Excellence Centre, Human Resource Department |  April 2026 – Present

Portfolio: Section of Study Leave & Career Advancement (SCBKK)

• Manages and coordinates University-wide academic and administrative staff study leave policies and procedures, sponsorship processing and career advancement frameworks.
• Oversees the talent development strategies, ensuring administrative workflows align with UM’s human capital retention and excellence initiatives.

• Faculty of Medicine |  June 2020 – March 2026

Portfolio: Undergraduate & Pre-University Studies

• Headed administrative management for all undergraduate degree programmes across the Faculty.
• Led administrative setups, curriculum governance support, and operational logistics for pre-University programmes under the College of Health Sciences.
• Managed major academic proceedings, mini graduation ceremonies, and regulatory accreditation workflows.

• International Student Centre (ISC), Portfolio Deputy Vice Chancellor (Academic & International |  November 2016 – May 2020

Portfolio: Mobility Programmes, Student Activities & Administration

• Managed the inbound and outbound student exchange and mobility initiatives, strengthening UM’s internationalization agendas.
• Coordinated international student integration, cultural programmes, co-curricular activities, and administrative support services.

• Faculty of Dentistry |  October 2010 – October 2016

Portfolio: Postgraduate Studies

• Administered clinical and non-clinical postgraduate degree programmes, candidacy monitoring, and thesis submission governance.
• Managed postgraduate student intake, board of examiners’ logistics, and academic committee support.
• Administered the registration and organisation of the professional examinations by the Royal College of Surgeons of England.

• Faculty of Business & Accountancy |  June 2009 – September 2010

Portfolio: Graduate School of Business and the Dean’s Office

• Managed the marketing materials and activities for the postgraduate programmes.
• Handled the undergraduate students’ activities and internship placements.
• Assisted with the accreditation activities.

Key Areas of Administrative Expertise

• Human Capital & Career Development: Staff study leave administration, professional advancement frameworks, and talent excellence coordination.
• Academic Governance & Programme Management: Complete administration of Postgraduate, Undergraduate & Pre-University healthcare programmes.
• Internationalisation & Mobility: Inbound/Outbound student mobility, cross-cultural student affairs, and international partnership administration.
• Strategic & Financial Operations: Resource budgeting, policy execution, and administrative compliance grounded in financial and managerial principles.