Curriculum Vitae

MRS NORLAILI BINTI RASPAN

Information Technology Officer
  • Department of Information Technology
  • nlaili
  • 0379674393

BIOGRAPHY

Norlaili Raspan is an accomplished Senior Information Technology Officer at the Department of Information Technology, Universiti Malaya. She is a dedicated professional with extensive experience in managing and developing information technology systems. Her expertise in ICT Project Management, System Development, and Database Management enables her to effectively handle large-scale technology projects while aligning outcomes with user and organizational needs.

Throughout her career, Norlaili has been entrusted with various key responsibilities. Eager to expand her knowledge of system quality, she is committed to creating high-quality, secure, and reliable systems. With a passion for lifelong learning and a willingness to embrace new challenges, Norlaili is well-positioned to make a significant impact in the field of information technology.

ACADEMIC QUALIFICATION

  • BCompSc(Hons)(Software Engineering)(UM), (KEJURUTERAAN PERISIAN)
    Universiti Malaya (UM)

WORKING EXPERIENCE

  • 06 Oct 2003 -
    07 May 2004-
    Programmer
    Aliran Permata Sdn. Bhd.

ADMINISTRATIVE DUTIES

  • Head of Unit
    19 Mar 2024 - 31 Dec 2025 (Department)
  • Yang Menjalankan Fungsi “DBA- Database Administrator”
    12 Nov 2020 - 31 Dec 2025 (Department)
  • Coordinator
    01 Oct 2022 - 18 Mar 2024 (Generic Application Section, Associate Vice-Chancellor (Infrastructure and Information Services))
  • Ahli Jawatankuasa ISMS (JKISMS) dan Pegawai Risiko Pusat Teknologi Maklumat (PTM)
    09 Feb 2022 - 08 Aug 2023 (Department of Information Technology, Deputy Vice-Chancellor (Development))
  • Head of Section
    07 Sep 2009 - 30 Sep 2022 (Department of Information Technology, Deputy Vice-Chancellor (Development))
  • Auditor, Audit Kendiri PTJ Pembangunan 2018
    14 Nov 2018 - 15 Nov 2018 (University Malaya)
  • Auditor, Audit Dalaman ISMS 2018
    23 Jul 2018 - 30 Jul 2018 (University Malaya)

CREATIVITY/ INNOVATIONS

  • Pembangunan Sistem E-Zakat
    2021, Projek ini merupakan inisiatif penambahbaikan bagi penyampaian perkhidmatan kepada warga UM. Transformasi kaedah manual kepada digital selari dengan era pandemik demi kemudahan asnaf yang memerlukan bantuan. Projek ini berintegrasi dengan modul penting iaitu data staf dan sistem kewangan bagi memastikan urusan dan penyaluran bantuan zakat dapat dilaksanakan secara atas talian sepenuhnya. (Product Development)
  • Pembangunan Sistem Sumber Manusia Umcced
    2016, Melaksanakan modul-modul terpilih Sistem Maklumat Sumber Manusia Bersepadu (iHRIS) Universiti Malaya (UM) untuk digunapakai oleh pengguna sistem UMCCED. (Process Improvement)
  • Sistem Pelantikan Akademik Ikon
    2014, Sistem pelantikan akademik ikon yang pertama kali menggunakan teknologi Code Igniter iaitu framework terbaru ketika itu di iHRIS. (Technology)
  • Sistem E-Undi Ptj
    2014, Sistem pengundian bagi Pemilihan Dekan/Pengarah. Pengiraan undi dilakukan secara sistem dan tiada proses manual. Keputusan dapat dijana terus secara real-time. (Technology)
  • Sistem Tugas Rasmi (Kebenaran Perjalanan)
    2013, Menyimpan rekod permohonan kebenaran perjalanan dan kelulusan mengikut peringkat kelulusan secara automatik dimana peringkat kelulusan adalah mengikut kategori. Proses kelulusan yang dilakukan didalam sistem ini adalah pertama kali yang diperkenalkan dan dilakukan secara automatik di iHRIS. (Technology)
  • Pembangunan Sistem UMEXPERT
    2008, Pembangunan Sistem UMEXPERT bertujuan untuk mengumpulkan maklumat yang sukar diperolehi selepas pengalaman Audit Universiti Penyelidikan. Ia juga membantu pengukuhan data penyelidikan dari sistem RMIS. (Technology)

MEMBERSHIPS

  • PERSATUAN PEGAWAI TADBIR & IKHTISAS (PEKERTI), MEMBER
    2021 to present (University)

AWARD AND STEWARDSHIP

  • Excellence Service Award
    2024, Universiti Malaya
  • Khidmat Setia 20 Award
    2024, Universiti Malaya
  • Konvensyen Kumpulan Inovatif dan Kreatif (Kik), 16th Public University, Management Category (Silver)
    2022, UTHM,  (National)
  • Konvensyen Kumpulan Inovatif dan Kreatif (Kik) Universiti Malaya, Kategori Pengurusan (1st Place)
    2021, Universiti Malaya,  (University)
  • University of Malaya Excellence Award (Acum)
    2017, Universiti Malaya,  (University)
  • Excellence Service Award
    2012, Universiti Malaya
  • Excellence Service Award
    2008, Universiti Malaya
  • Certificate of Excellent Service
    2007, Universiti Malaya
  • Certificate of Excellent Service
    2006, Universiti Malaya
  • Certificate of Excellent Service
    2005, Universiti Malaya

COMMERCIALIZATION

  • Projek Pembangunan Aplikasi Jabatan Pengajian Tinggi (JPT), Kementerian Pendidikan Tinggi (KPT), (Service)

COURSE ATTENDED

Internal/ External Course
EXTERNAL COURSE
  1. ENTERPRISE ANALYSIS (ADVANCED BUSINESS PROBLEM SOLVING WORKSHOP), Wisma Goshen, Kuala Lumpur (22 Oct 2013 - 24 Oct 2013)
  2. PHP & CODELGNITER, Bilik Latihan Oscc, Mampu, Cyberjaya (21 Mar 2012 - 22 Mar 2012)
  3. ITIL FOUNDATION CERTIFICATION, Bangsar Trade Centre Kuala Lumpur (05 May 2014 - 07 May 2014)
  4. PENGURUSAN SISTEM KESELAMATAN MAKLUMAT (ISMS) : ISO/IEC 27001:2013 : AUDIT DALAM SIRI 1/2017, Bilik Jica, Tingkat 3, Bangunan Imatec, Intan Bukit Kiara, Kuala Lumpur (18 Jul 2017 - 21 Jul 2017)
  5. [ KCA0118 ] KURSUS KEJURUTERAAN SISTEM APLIKASI SEKTOR AWAM (KRISA)- FASA REKABENTUK, PEMBANGUNAN DAN PELAKSANAAN SISTEM, Dewan Kasturi, Institut Tadbiran Awam Negara (Intan) ,Intan Kampus Utama Bukit Kiara, Jalan Bukit Kiara, Wilayah Persekutuan Kuala Lumpur (14 Jun 2023 - 16 Jun 2023)
  6. KURSUS KEJURUTERAAN SISTEM APLIKASI SEKTOR AWAM (KRISA) : PENGUJIAN SISTEM SIRI 3/2023, Jica*Net Satellite Centre, Aras 3, Bangunan Imatec, Intan Kampus Utama Bukit Kiara, Jalan Bukit Kiara, 50480 Wilayah Persekutuan Kuala Lumpur (12 Jul 2023 - 14 Jul 2023)
  7. ORACLE TECHNOLOGY SUMMIT DAN ORACLE TECHNOLOGY NETWORK DEVELOPER DAY, Hotel Hilton Kuala Lumpur (23 Nov 2010 - 24 Nov 2010)
  8. ORACLE WEBLOGIC SERVER EXTREME PERFORMANCE & ARCHITECTURE, Mid Valley,Kl (14 Nov 2013 - 14 Nov 2013)
  9. BIG DATA PROVEN TM PROFESSIONAL DATA SCIENTIST ASSOCIATE (EMCDSA), K-Pintar Sdn Bhd, Wisma Goshen, Bangsar Trade Centre (09 Mar 2015 - 13 Mar 2015)
  10. ORACLE DATABASE ADMINISTRATOR (DBA), Makmal Komputer 14-1, Tingkat 14 Wisma R&D UM (19 Jan 2015 - 23 Jan 2015)
  11. CERTIFIED PROFESSIONAL FOR REQUIREMENTS ENGINEERING (CPRE-FL), Makmal Jica Imatec (18 Aug 2014 - 25 Aug 2014)
  12. HIGHER EDUCATION USER GROUP, Gold Coast (06 Nov 2013 - 08 Nov 2013)
  13. ANALYZING DATA WITH POWER BI, The Boulevard, Mid Valley City (25 Mar 2019 - 27 Mar 2019)
  14. JAVA SCRIPT PROGRAMMING, Menara Amcorp, Pj (27 Aug 2007 - 29 Aug 2007)
  15. CERTIFIED TESTER FOUNDATION LEVEL - CTFL, Custommedia Academy, G-2, Jalan Kenari 12b Bandar Puchong Jaya, 47100 Puchong Selangor (22 Oct 2024 - 24 Oct 2024)
COURSES ORGANIZED BY PTJ
  1. BENGKEL GST IPTA 2015, Rainbow Paradise Beach Resort (25 Jan 2015 - 27 Jan 2015)
  2. PTM TALK SESSION (TELEMEDICINE IN UM), Dk 1, Fakulti Sains (04 Mar 2016 - 04 Mar 2016)
  3. TECHNOLOGY UPDATE: OFFICE 365 & ONE DRIVE, Ptm (15 May 2017 - 15 May 2017)
  4. BENGKEL EMPLOYEE DEVELOPMENT PLAN (EDP) SIRI 2/2016, Bilik Senat, Aras 4, Canseleri (01 Aug 2016 - 02 Aug 2016)
  5. INTRODUCTION TO ISMS ISO/IEC 27001:2013, Fakulti Sains (02 Jul 2015 - 03 Jul 2015)
  6. KURSUS R ANALYTIC DATA, Makmal Computer 8-1, Wisma R&D (27 Oct 2014 - 28 Oct 2014)
  7. SEMINAR PERKONGSIAN TEKNOLOGI - ORACLE 11G NEW FEATURES, Bilik Persidangan Jheaa, Ump, Kuantan, Pahang (29 Apr 2010 - 29 Apr 2010)
  8. QALB-GUIDED LEADERSHIP: LEADING BY HEART, Cube, Akademi Pengajian Islam UM (15 Jun 2017 - 15 Jun 2017)
  9. SQL TUNING FOR DEVELOPERS (KUMPULAN 1), Makmal 8-3, Tingkat 8 Wisma R&D (26 Apr 2017 - 28 Apr 2017)
  10. KURSUS ADVANCED SQL , Makmal 14-1, Wisma R& D (18 Dec 2013 - 20 Dec 2013)
  11. SAP TRAINING, Bendahari Universiti Malaya (17 Oct 2013 - 17 Oct 2013)
  12. ORACLE WORKSHOP FORMS & REPORTS MIGRATION, Wisma R&D (27 Jun 2011 - 27 Jun 2011)
  13. LINUX FUNDAMENTAL, Training Room Oscc, Tingkat 3, Apt E302-E304, Enterprise Building 3, Persiaran Apec, 63000 Cyberjaya, Selangor (18 Oct 2010 - 19 Oct 2010)
CONFERENCE
  1. 4TH MALAYSIA STATISTICS CONFERENCE 2016 (MYSTATS 2016), Sasana Kijang Bank Negara Malaysia (15 Nov 2016 - 15 Nov 2016)
  2. WACANA KEPIMPINAN PERDANA PENTADBIR UNIVERSITI AWAM MALAYSIA (SIRI II), Universiti Utara Malaysia (24 Mar 2022 - 24 Mar 2022)
  3. KONVENSYEN PENTADBIR DAN ANUGERAH GEMILANG MASTI TAHUN 2020, Universiti Malaysia Terengganu (Secara Dalam Talian) (29 Mar 2021 - 31 Mar 2021)
  4. ICT KNOWLEDGE SHARING AMONG MALAYSIAN UNIVERSITIES DIGITAL TRENDS IN UNIVERSITIES, Universiti Malaya (16 Aug 2016 - 17 Aug 2016)
  5. SEMINAR TRANSFORMASI ICT KEMENTERIAN PENDIDIKAN MALAYSIA, Dewan Za'Ba, Kementerian Pendidikan Malaysia (24 Apr 2019 - 24 Apr 2019)
  6. KONVENSYEN TRANSFORMASI PENTADBIR UNIVERSITI AWAM & MAJLIS PERSATUAN PENTADBIR UNIVERSITI AWAM 2018, The Waterfront Hotel, Kuching, Sarawak (18 Aug 2018 - 20 Aug 2018)
INTERNAL COURSE
  1. ANALISIS DATA DAN DASHBOARD MENGGUNAKAN PIVOT TABLE, Dalam Talian (14 Mar 2022 - 14 Mar 2022)
  2. KURSUS PENGATURCARAAN PHP DAN MYSQL (ASAS), Kompleks Kampus Kota (30 Jan 2007 - 31 Jan 2007)
  3. KURSUS HOW TO HANDLE YOUR BOSSES (7), Aras 6, Wisma R&D, Universiti Malaya (15 Jul 2013 - 16 Jul 2013)
  4. KURSUS 'PLANNING & COORDINATING', Bilik Seminar 3, Kompleks Kampus Kota UM (20 Apr 2011 - 21 Apr 2011)
  5. MANAGEMENT AND PLANNING TOOLS, THE STRATEGIC APPLICATION, Online (Dalam Talian) (04 Aug 2020 - 04 Aug 2020)
  6. BENGKEL KECEMERLANGAN OPERASI PERKHIDMATAN SUMBER MANUSIA, The Green Cube 2, Aras 2, Blok D, Fakulti Kejuruteraan (07 Jan 2020 - 08 Jan 2020)
  7. MENGURUS GENDER & KEPELBAGAIAN GENERASI, Bilik Senat, Aras 4 Bangunan Canseleri UM (13 Jun 2016 - 14 Jun 2016)
  8. MANAGING POOR PERFORMANCE & ABSENTEEISM, Aras 8 , Wisma R & D (27 Jan 2016 - 28 Jan 2016)
  9. KURSUS TIME, STRESS & ANGER MANAGEMENT, Bilik Kuliah 1, Aras 6, Wisma R&D, UM (28 Aug 2012 - 29 Aug 2012)
  10. MENANGANI KRISIS DAN KONFLIK SECARA PROFESIONAL, Bilik Senat Aras 4 Bangunan Canseleri (06 Jun 2018 - 07 Jun 2018)
  11. SEMINAR "MANAGING MULTIGENERATIONAL GAP & DIVERSITY", Aras 4 Bilik Senat Bangunan Canseleri (11 Dec 2017 - 11 Dec 2017)
  12. KURSUS SISTEM PENGOPERASIAN LINUX (ASAS), (19 Apr 2005 - 20 Apr 2005)
INTERNAL COURSE- ORGANIZED BY PTJ
  1. KURSUS PENGURUSAN PROJEK ICT , Api (15 May 2024 - 16 May 2024)
  2. KURSUS PENGURUSAN RISIKO PROJEK ICT, Api (25 Jun 2024 - 27 Jun 2024)
  3. TAKLIMAT VIRTUAL ONLINE 1, Secara Atas Talian (08 Jun 2021 - 08 Jun 2021)
  4. RECESSIONS & PANDEMIC: THREAT OR OPPORTUNITY?, Secara Dalam Talian Melalui Aplikasi Zoom (27 Jan 2021 - 27 Jan 2021)
  5. KURSUS ASAS LARAVEL FRAMEWORK , Online (21 Jan 2021 - 22 Jan 2021)
  6. TAKLIMAT PEGAWAI & PENTADBIR LATIHAN PTJ/JABATAN, Secara Dalam Talian Menggunakan Aplikasi Google Meet (22 Dec 2020 - 22 Dec 2020)
  7. BENGKEL PEMBANGUNAN SISTEM PEMANTAUAN PROGRAM AKADEMIK (SPPA), Pullman Kuala Lumpur, Bangsar (10 Dec 2020 - 11 Dec 2020)
  8. BENGKEL ISMS BIL4.2020 - SEMAKAN DOKUMEN , Ms Teams:Online (23 Nov 2020 - 23 Nov 2020)
  9. BENGKEL ISMS BIL2.2020 RA_RTP 4, Ms Teams:Online (16 Nov 2020 - 16 Nov 2020)
  10. BENGKEL SAGA - NETWORK / SERVER STRUCTURE AND DR , The Cube, Aras 21, Wisma R&D (05 Aug 2020 - 06 Aug 2020)
  11. KURSUS PENGURUSAN PROJEK ICT , Api (10 Jul 2024 - 11 Jul 2024)
  12. BENGKEL PEMBANGUNAN SISTEM BAHAGIAN SUMBER MANUSIA 2020, Bilik Senat, Aras 4, Bangunan Canseleri (12 Feb 2020 - 12 Feb 2020)
  13. BENGKEL INISIATIF PENTADBIRAN & GOVERNAN UM 2020, Telekom Malaysia Convention Centre, Kuala Lumpur (10 Feb 2020 - 10 Feb 2020)
  14. BENGKEL PEMANTAPAN SISTEM SEMESTER BIL 4/2019 , Hotel Tamu, Kl (12 Dec 2019 - 13 Dec 2019)
  15. BENGKEL TEKNIKAL & INTERGRASI SISTEM MAKLUMAT PELAJAR , Hotel Concorde Shah Alam (07 Nov 2019 - 08 Nov 2019)
  16. BENGKEL RA/RTP , Bilik Mesyuarat Raffelsia, Aras 1, Ptm (07 Oct 2019 - 07 Oct 2019)
  17. KURSUS JURUAUDIT DALAM SISTEM PENGURUSAN KESELAMATAN MAKLUMAT (ISMS), Bilik Mesyuarat Rafflesia (Ptm) (18 Jul 2019 - 19 Jul 2019)
  18. BENGKEL REFRESHMENT SISTEM ISIS KOLEJ KEDIAMAN BAHAGIAN HAL EHWAL PELAJAR, Makmal Komputer 1, Rafflesia Hall, Level 4, Blok D Ips (11 Jul 2019 - 12 Jul 2019)
  19. BENGKEL PERSEDIAAN PENGAMBILALIHAN FUNGSI BAYARAN HONORARIUM STAF UNIVERSITI, Kelab Golf Perkhidmatan Awam (Kgpa) (25 Jun 2019 - 25 Jun 2019)
  20. MICROSOFT OFFICE SPECIALIST CERTIFICATE , Makmal 2, Bangunan Ips, UM (29 May 2019 - 11 Jun 2019)
  21. KURSUS CYBER SECURITY INCIDENT RESPONSE & HANDLINGS , Velvet Room, Level 4, Ptm (18 Sep 2018 - 20 Sep 2018)
  22. BENGKEL PELAN STRATEGIK, Bilik Senat Canseleri (29 Nov 2017 - 30 Nov 2017)
OFFICIAL VISIT
  1. LAWATAN KPI, (01 Mar 2011 - 01 Mar 2011)