Curriculum Vitae

MRS NORLAILI BINTI RASPAN

Information Technology Officer
  • Department of Information Technology
  • nlaili
  • 0379674393

BIOGRAPHY

Norlaili Raspan is a Senior Information Technology Officer at the Department of Information Technology, Universiti Malaya. She is a dedicated professional with extensive experience in managing and developing information technology systems. Her expertise in ICT Project Management, System Development, and Database Management enables her to effectively handle large-scale technology projects while aligning outcomes with user and organizational needs.

Throughout her career, Norlaili has been entrusted with various key responsibilities. Eager to expand her knowledge of system quality, she is committed to creating high-quality, secure, and reliable systems. With a passion for lifelong learning and a willingness to embrace new challenges, Norlaili is well-positioned to make a significant impact in the field of information technology.

ACADEMIC QUALIFICATION

  • BCompSc(Hons)(Software Engineering)(UM), (KEJURUTERAAN PERISIAN)
    Universiti Malaya (um)

ADMINISTRATIVE DUTIES

  • Head of Unit
    19 Mar 2024 - 31 Dec 2025 (Department)
  • Yang Menjalankan Fungsi “DBA- Database Administrator”
    12 Nov 2020 - 31 Dec 2025 (Department)
  • Coordinator
    01 Oct 2022 - 18 Mar 2024 (Generic Application Section, Associate Vice-chancellor (infrastructure and Information Services))
  • AJK ISMS (JKISMS) dan Pegawai Risiko Pusat Teknologi Maklumat (PTM)
    09 Feb 2022 - 08 Aug 2023 (Department of Information Technology, Deputy Vice-chancellor (development))
  • Head of Section
    07 Sep 2009 - 30 Sep 2022 (Department of Information Technology, Deputy Vice-chancellor (development))
  • Auditor, Audit Kendiri PTJ Pembangunan 2018
    14 Nov 2018 - 15 Nov 2018 (University Malaya)
  • Auditor, Audit Dalaman ISMS 2018
    23 Jul 2018 - 30 Jul 2018 (University Malaya)

WORKING EXPERIENCE

  • 06 Oct 2003 -
    07 May 2004-
    Programmer
    Aliran Permata Sdn. Bhd.

CREATIVITY/ INNOVATIONS

  • Pembangunan Sistem E-zakat
    2021, Projek ini merupakan inisiatif penambahbaikan bagi penyampaian perkhidmatan kepada warga UM. Transformasi kaedah manual kepada digital selari dengan era pandemik demi kemudahan asnaf yang memerlukan bantuan. Projek ini berintegrasi dengan modul penting iaitu data staf dan sistem kewangan bagi memastikan urusan dan penyaluran bantuan zakat dapat dilaksanakan secara atas talian sepenuhnya. (Product Development)
  • Sistem E-undi Ptj
    2014, Sistem pengundian bagi Pemilihan Dekan/Pengarah. Pengiraan undi dilakukan secara sistem dan tiada proses manual. Keputusan dapat dijana terus secara real-time. (Technology)
  • UMEXPERT System Development
    2008, The development of the UMEXPERT system aims to establish it as the primary database for the Research University Audit, while also consolidating research data from the RMIS system. (Technology)

MEMBERSHIPS

  • PERSATUAN PEGAWAI TADBIR & IKHTISAS (PEKERTI), MEMBER
    2021 to present (University)
  • PERSATUAN JURU ANALISA SISTEM MAKLUMAT SEKTOR AWAM, MEMBER
    Since 2009 (National)

AWARD AND STEWARDSHIP

  • Excellence Service Award
    2024, Universiti Malaya
  • Khidmat Setia 20 Award
    2024, Universiti Malaya
  • Konvensyen Kumpulan Inovatif dan Kreatif (kik), 16th Public University, Management Category (silver)
    2022, UTHM,  (National)
  • Konvensyen Kumpulan Inovatif dan Kreatif (kik) Universiti Malaya, Kategori Pengurusan (1st Place)
    2021, Universiti Malaya,  (University)
  • University of Malaya Excellence Award (acum)
    2017, Universiti Malaya,  (University)
  • Excellence Service Award
    2012, Universiti Malaya
  • Excellence Service Award
    2008, Universiti Malaya
  • Certificate of Excellent Service
    2007, Universiti Malaya
  • Certificate of Excellent Service
    2006, Universiti Malaya
  • Certificate of Excellent Service
    2005, Universiti Malaya

COMMERCIALIZATION

  • Projek Pembangunan Aplikasi Jabatan Pengajian Tinggi (JPT), Kementerian Pendidikan Tinggi (KPT), (Service)
  • Projek Pembangunan Sistem Aplikasi Sumber Manusia UMCCED, (Service)

COURSE ATTENDED

Internal/ External Course
  1. PROGRAM LATIHAN TEKNIKAL/COACHING PEMBANGUNAN SISTEM MELALUI KAEDAH DEVOPS SIRI 4/2025, MARINA PUTRAJAYA (03 Jun 2025 - 04 Jun 2025)
  2. CERTIFIED TESTER FOUNDATION LEVEL - CTFL, CUSTOMMEDIA ACADEMY, G-2, JALAN KENARI 12B BANDAR PUCHONG JAYA, 47100 PUCHONG SELANGOR (22 Oct 2024 - 24 Oct 2024)
  3. KURSUS PENGURUSAN PROJEK ICT , API (10 Jul 2024 - 11 Jul 2024)
  4. KURSUS PENGURUSAN RISIKO PROJEK ICT, API (25 Jun 2024 - 27 Jun 2024)
  5. KURSUS KEJURUTERAAN SISTEM APLIKASI SEKTOR AWAM (KRISA) : PENGUJIAN SISTEM SIRI 3/2023, JICA*NET SATELLITE CENTRE, ARAS 3, BANGUNAN IMATEC, INTAN KAMPUS UTAMA BUKIT KIARA, JALAN BUKIT KIARA, 50480 WILAYAH PERSEKUTUAN KUALA LUMPUR (12 Jul 2023 - 14 Jul 2023)
  6. [ KCA0118 ] KURSUS KEJURUTERAAN SISTEM APLIKASI SEKTOR AWAM (KRISA)- FASA REKABENTUK, PEMBANGUNAN DAN PELAKSANAAN SISTEM, DEWAN KASTURI, INSTITUT TADBIRAN AWAM NEGARA (INTAN) ,INTAN KAMPUS UTAMA BUKIT KIARA, JALAN BUKIT KIARA, WILAYAH PERSEKUTUAN KUALA LUMPUR (14 Jun 2023 - 16 Jun 2023)
  7. WACANA KEPIMPINAN PERDANA PENTADBIR UNIVERSITI AWAM MALAYSIA (SIRI II), UNIVERSITI UTARA MALAYSIA (24 Mar 2022 - 24 Mar 2022)
  8. ANALISIS DATA DAN DASHBOARD MENGGUNAKAN PIVOT TABLE, DALAM TALIAN (14 Mar 2022 - 14 Mar 2022)
  9. KONVENSYEN PENTADBIR DAN ANUGERAH GEMILANG MASTI TAHUN 2020, UNIVERSITI MALAYSIA TERENGGANU (SECARA DALAM TALIAN) (29 Mar 2021 - 31 Mar 2021)
  10. KURSUS ASAS LARAVEL FRAMEWORK , ONLINE (21 Jan 2021 - 22 Jan 2021)
  11. BENGKEL PEMBANGUNAN SISTEM PEMANTAUAN PROGRAM AKADEMIK (SPPA), PULLMAN KUALA LUMPUR, BANGSAR (10 Dec 2020 - 11 Dec 2020)
  12. BENGKEL SAGA - NETWORK / SERVER STRUCTURE AND DR , THE CUBE, ARAS 21, WISMA R&D (05 Aug 2020 - 06 Aug 2020)
  13. MANAGEMENT AND PLANNING TOOLS, THE STRATEGIC APPLICATION, ONLINE (DALAM TALIAN) (04 Aug 2020 - 04 Aug 2020)
  14. KURSUS JURUAUDIT DALAM SISTEM PENGURUSAN KESELAMATAN MAKLUMAT (ISMS), BILIK MESYUARAT RAFFLESIA (PTM) (18 Jul 2019 - 19 Jul 2019)
  15. MICROSOFT OFFICE SPECIALIST CERTIFICATE , MAKMAL 2, BANGUNAN IPS, UM (29 May 2019 - 11 Jun 2019)
  16. SEMINAR TRANSFORMASI ICT KEMENTERIAN PENDIDIKAN MALAYSIA, DEWAN ZA'BA, KEMENTERIAN PENDIDIKAN MALAYSIA (24 Apr 2019 - 24 Apr 2019)
  17. ANALYZING DATA WITH POWER BI, THE BOULEVARD, MID VALLEY CITY (25 Mar 2019 - 27 Mar 2019)
  18. KURSUS CYBER SECURITY INCIDENT RESPONSE & HANDLINGS , VELVET ROOM, LEVEL 4, PTM (18 Sep 2018 - 20 Sep 2018)
  19. KONVENSYEN TRANSFORMASI PENTADBIR UNIVERSITI AWAM & MAJLIS PERSATUAN PENTADBIR UNIVERSITI AWAM 2018, THE WATERFRONT HOTEL, KUCHING, SARAWAK (18 Aug 2018 - 20 Aug 2018)
  20. MENANGANI KRISIS DAN KONFLIK SECARA PROFESIONAL, BILIK SENAT ARAS 4 BANGUNAN CANSELERI (06 Jun 2018 - 07 Jun 2018)
  21. SEMINAR "MANAGING MULTIGENERATIONAL GAP & DIVERSITY", ARAS 4 BILIK SENAT BANGUNAN CANSELERI (11 Dec 2017 - 11 Dec 2017)
  22. PENGURUSAN SISTEM KESELAMATAN MAKLUMAT (ISMS) : ISO/IEC 27001:2013 : AUDIT DALAM SIRI 1/2017, BILIK JICA, TINGKAT 3, BANGUNAN IMATEC, INTAN BUKIT KIARA, KUALA LUMPUR (18 Jul 2017 - 21 Jul 2017)
  23. QALB-GUIDED LEADERSHIP: LEADING BY HEART, CUBE, AKADEMI PENGAJIAN ISLAM UM (15 Jun 2017 - 15 Jun 2017)
  24. SQL TUNING FOR DEVELOPERS (KUMPULAN 1), MAKMAL 8-3, TINGKAT 8 WISMA R&D (26 Apr 2017 - 28 Apr 2017)
  25. 4TH MALAYSIA STATISTICS CONFERENCE 2016 (MYSTATS 2016), SASANA KIJANG BANK NEGARA MALAYSIA (15 Nov 2016 - 15 Nov 2016)
  26. ICT KNOWLEDGE SHARING AMONG MALAYSIAN UNIVERSITIES DIGITAL TRENDS IN UNIVERSITIES, UNIVERSITI MALAYA (16 Aug 2016 - 17 Aug 2016)
  27. BENGKEL EMPLOYEE DEVELOPMENT PLAN (EDP) SIRI 2/2016, BILIK SENAT, ARAS 4, CANSELERI (01 Aug 2016 - 02 Aug 2016)
  28. MENGURUS GENDER & KEPELBAGAIAN GENERASI, BILIK SENAT, ARAS 4 BANGUNAN CANSELERI UM (13 Jun 2016 - 14 Jun 2016)
  29. MANAGING POOR PERFORMANCE & ABSENTEEISM, ARAS 8 , WISMA R & D (27 Jan 2016 - 28 Jan 2016)
  30. INTRODUCTION TO ISMS ISO/IEC 27001:2013, FAKULTI SAINS (02 Jul 2015 - 03 Jul 2015)
  31. BIG DATA PROVEN TM PROFESSIONAL DATA SCIENTIST ASSOCIATE (EMCDSA), K-PINTAR SDN BHD, WISMA GOSHEN, BANGSAR TRADE CENTRE (09 Mar 2015 - 13 Mar 2015)
  32. BENGKEL GST IPTA 2015, RAINBOW PARADISE BEACH RESORT (25 Jan 2015 - 27 Jan 2015)
  33. ORACLE DATABASE ADMINISTRATOR (DBA), MAKMAL KOMPUTER 14-1, TINGKAT 14 WISMA R&D UM (19 Jan 2015 - 23 Jan 2015)
  34. KURSUS R ANALYTIC DATA, MAKMAL COMPUTER 8-1, WISMA R&D (27 Oct 2014 - 28 Oct 2014)
  35. CERTIFIED PROFESSIONAL FOR REQUIREMENTS ENGINEERING (CPRE-FL), MAKMAL JICA IMATEC (18 Aug 2014 - 25 Aug 2014)
  36. ITIL FOUNDATION CERTIFICATION, BANGSAR TRADE CENTRE KUALA LUMPUR (05 May 2014 - 07 May 2014)
  37. KURSUS ADVANCED SQL , MAKMAL 14-1, WISMA R& D (18 Dec 2013 - 20 Dec 2013)
  38. ORACLE WEBLOGIC SERVER EXTREME PERFORMANCE & ARCHITECTURE, MID VALLEY,KL (14 Nov 2013 - 14 Nov 2013)
  39. HIGHER EDUCATION USER GROUP, GOLD COAST (06 Nov 2013 - 08 Nov 2013)
  40. ENTERPRISE ANALYSIS (ADVANCED BUSINESS PROBLEM SOLVING WORKSHOP), WISMA GOSHEN, KUALA LUMPUR (22 Oct 2013 - 24 Oct 2013)
  41. SAP TRAINING, BENDAHARI UNIVERSITI MALAYA (17 Oct 2013 - 17 Oct 2013)
  42. KURSUS HOW TO HANDLE YOUR BOSSES (7), ARAS 6, WISMA R&D, UNIVERSITI MALAYA (15 Jul 2013 - 16 Jul 2013)
  43. KURSUS TIME, STRESS & ANGER MANAGEMENT, BILIK KULIAH 1, ARAS 6, WISMA R&D, UM (28 Aug 2012 - 29 Aug 2012)
  44. PHP & CODELGNITER, BILIK LATIHAN OSCC, MAMPU, CYBERJAYA (21 Mar 2012 - 22 Mar 2012)
  45. ORACLE WORKSHOP FORMS & REPORTS MIGRATION, WISMA R&D (27 Jun 2011 - 27 Jun 2011)
  46. KURSUS 'PLANNING & COORDINATING', BILIK SEMINAR 3, KOMPLEKS KAMPUS KOTA UM (20 Apr 2011 - 21 Apr 2011)
  47. ORACLE TECHNOLOGY SUMMIT DAN ORACLE TECHNOLOGY NETWORK DEVELOPER DAY, HOTEL HILTON KUALA LUMPUR (23 Nov 2010 - 24 Nov 2010)
  48. LINUX FUNDAMENTAL, TRAINING ROOM OSCC, TINGKAT 3, APT E302-E304, ENTERPRISE BUILDING 3, PERSIARAN APEC, 63000 CYBERJAYA, SELANGOR (18 Oct 2010 - 19 Oct 2010)
  49. SEMINAR PERKONGSIAN TEKNOLOGI - ORACLE 11G NEW FEATURES, BILIK PERSIDANGAN JHEAA, UMP, KUANTAN, PAHANG (29 Apr 2010 - 29 Apr 2010)
  50. JAVA SCRIPT PROGRAMMING, MENARA AMCORP, PJ (27 Aug 2007 - 29 Aug 2007)
  51. KURSUS PENGATURCARAAN PHP DAN MYSQL (ASAS), KOMPLEKS KAMPUS KOTA (30 Jan 2007 - 31 Jan 2007)
  52. KURSUS SISTEM PENGOPERASIAN LINUX (ASAS), (19 Apr 2005 - 20 Apr 2005)