Curriculum Vitae

DR. MARIA BINTI MOHD ISMAIL

Senior Lecturer
  • Department of Political Science, Public Administration and Development Studies
    Faculty of Business and Economics
  • maria.ismail
  • 0379673607

BIOGRAPHY

Maria serves as a Senior Lecture in the Department of Political Science, Public Administration and Development Studies, Faculty of Business and Economics, Universiti Malaya. She obtained her PhD in Public Policy from Universiti Malaya under the University's Scholarship Award (SLAB). Her research interests encompass several domains, including policy and governance, public administration and urbanization. She also engages in researching Artificial Intelligence (AI) in relation to emotions and behaviours. Maria specializes in qualitative research, where she emphasizes the significance of human-centric understanding, particularly in conducting research within the social sciences. 

ACADEMIC QUALIFICATION

  • PHD, (PENGAJIAN POLISI)
    Universiti Malaya (UM)
  • MA, (Pentadbiran Awam)
    Universiti Malaya (UM)
  • BASc., (Administrative Science)
    Universiti Teknologi MARA (UiTM)

WORKING EXPERIENCE

  • 10 Sep 2021-
    Fellow Slab
    Jabatan Pentadbiran Awam, Fakulti Perniagaan dan Ekonomi

ADMINISTRATIVE DUTIES

  • SDG Champion
    07 Aug 2024 - 31 Dec 2026 (University Malaya)
  • Task Force Member
    01 Jun 2022 - 01 Jun 2024 (International Institute of Public Policy & Management (Inpuma), Faculty of Business and Economics)
  • Committee Members
    31 Dec 2021 - 30 Dec 2022 (Department of Public Administration, Faculty of Business and Economics)
  • Task Force Member
    13 Dec 2021 - 12 Dec 2022 (Department of Public Administration, Faculty of Business and Economics)
  • Committee Members
    08 Aug 2022 - 11 Aug 2022 (International Institute of Public Policy & Management (Inpuma), Faculty of Business and Economics)
  • Committee Members
    04 Aug 2022 - 06 Aug 2022 (International Institute of Public Policy & Management (Inpuma), Faculty of Business and Economics)
  • Coordinator
    31 May 2022 - 03 Jun 2022 (International Institute of Public Policy & Management (Inpuma), Faculty of Business and Economics)

MEMBERSHIPS

  • QUALITATIVE RESEARCH ASSOCIATION MALAYSIA (QRAM), MEMBER
    2023 to 2024 (National)

AWARD AND STEWARDSHIP

  • Certificate of Excellent Service
    2024, Universiti Malaya
  • Mjqr Best Paper Award
    2023, Qualitative Research Association of Malaysia (QRAM),  (National)

PUBLICATIONS

Article in Journal
WoS
  1. Zainuddin, Faizah Hanim; Hamidi, Mashitah; Muneem, Abdul; Ismail, Maria Mohd; Zuraiju, Siti Nur Edlyn Nadia (2025). A Case Study of Barriers to Emotional Support Towards Successful Aging in Malaysia, SAGE OPEN. 15(1). doi:10.1177/21582440251313598
  2. Salah, Mohammed; Alhalbusi, Hussam; Ismail, Maria Mohd; Abdelfattah, Fadi (2024). Chatting with ChatGPT: decoding the mind of Chatbot users and unveiling the intricate connections between user perception, trust and stereotype perception on self-esteem and psychological well-being, CURRENT PSYCHOLOGY. . doi:10.1007/s12144-023-04989-0
Scopus
  1. Abdullah N., Ismail M.M., Murad M.S.H., Jusoff K., Kurniawan F., Salah M. (2024). Critical Insights into Gig Economy: A Peninsular Malaysia Case Study, Jambe Law Journal. 7(2), 395-427. doi:10.22437/home.v7i2.460
  2. Yaacob H., Ghapor A.A., Ismail M. (2024). Utilizing Mathematical Modeling in Policy Development: Insights from the SIR Model for Managing COVID-19 in Malaysia, Post-Pandemic Economic and Social Development: Recovery, Challenges, and Policy in Malaysia. , 43-57. doi:10.4324/9781003491736-4
Others
  1. A Framework of Collective Transport Planning: Case Study of Local Districts in Kelantan, Malaysia
  2. Maria Mohd Ismail & Raja Noriza Raja Arifin (2021). Institutional challenges in the implementation process: A case study of rural transport accessibility in Kuala Krai, Kelantan. Institutions and Economies, 13 (2), 125-147.
Other Publications
  1. Abdullah et al (2023). Kita Perlukan Visi 2100. Malay News - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  2. H. Hanafi, M.M.Ismail, S.N.E.N. Zuraiju (2024, February 13). Keperluan mempersiap graduan gen z untuk pasaran kerja. Astro Awani. https://www.astroawani.com/berita-malaysia/kolumnis-keperluan-mempersiap-graduan-genz-untuk-pasaran-kerja-458024 - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  3. H. Hanafi, M.M.Ismail, S.N.E.N. Zuraiju (2024, February 14). Perlunya persiapkan graduan gen z untuk pasaran kerja. Bebas News. https://bebasnews.my/2024/02/14/perlunya-persiapkan-graduan-gen-z-untuk-pasaran-kerja/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  4. H. Hanafi, M.M.Ismail, S.N.E.N. Zuraiju (2024, February 19). Mempersiap graduan gen z untuk pasaran kerja. Sinar Harian. https://sinarbestari.sinarharian.com.my/my-ipt/karya-kampus/mempersiap-graduan-gen-z-untuk-pasaran-kerja#google_vignette - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  5. H. Hanafi, M.M.Ismail, S.N.E.N. Zuraiju (2024, February 19). Persiapkan pasaran kerja gen z. Malaysia Gazette. https://malaysiagazette.com/2024/02/19/persiapkan-pasaran-kerja-untuk-gen-z/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  6. H. Hanafi, M.M.Ismail, S.N.E.N.Zuraiju (2024, February 22). Persiapan Graduan Gen Z. Harian Metro. https://www.hmetro.com.my/rencana/2024/02/1063032/persiapan-graduan-gen-z - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  7. H. Hanafi, M.M.Ismail, S.N.E.N.Zuraiju (2024, April, 19). Dimensi cabaran pekerjaan gen z. Wilayahku. https://www.wilayahku.com.my/dimensi-cabaran-pekerjaan-gen-z/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  8. H. Hanafi, M.M.Ismail, S.N.E.N.Zuraiju (2024, Februray 26). Persiapkan Gen Z sebelum mereka mula bekerja. Apa Khabar TV. https://apakhabartv.com/2024/02/26/persiapkan-gen-z-sebelum-mereka-mula-bekerja/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  9. Hassan.M.S., Abdelfattah. F., Alhalbusi. H., Ismail.M.M. (2024). Minds and Machines: Unveiling the Psychological Effects of Chatting with AI Chatbots. The Academic. com. https://theacademic.com/minds-and-machines-with-ai-chatbots/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  10. Ismail.M.M., Zuraiju. S.N.E.N (2024). Penyelidikan Kualitatif Pelengkap Penyelidikan. https://www.umresearchplus.com/penyelidikan-kualitatif-pelengkap-cerita-penyelidikan/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  11. Ismail.M.M., Zuraiju.S.N.E.N. (2024). Mencari nilai penceritaan data di Seberang . https://www.malay.news/mencari-nilai-penceritaan-data-di-seberang/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  12. Ismail.M.M., Zuraiju.S.N.E.N. (2024). Penyelidikan kualitatif eratkan hubungan penyelidik Malaysia-Indonesia. https://malayanewsroom.com/29/09/2024/penyelidikan-kualitatif-eratkan-hubungan-penyelidik-malaysia-indonesia/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  13. M.M. Ismail (2024, February 21). Graduan dituntut kuasai kemahiran insaniah. Berita Harian. - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  14. M.M. Ismail, A.A. Ghapor, N.A. Abdullah (2024. February 22). Langkah bersama menuju 2100 bermula sekarang. Apakhabartv. https://apakhabartv.com/2024/02/22/langkah-bersama-menuju-2100-bermula-sekarang/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  15. M.M.Ismail, A. A. Ghapor, N.A. Abdullah (2024, February 3) ). Kita perlu visi 2100. Malay.News. https://www.malay.news/kita-perlukan-visi-2100/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  16. M.M.Ismail, A. A. Ghapor, N.A. Abdullah (2024, February 8). Kita perlukan visi 100 tahun?. Harian Metro. https://www.hmetro.com.my/rencana/2024/02/1058704/kita-perlukan-visi-100-tahun - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  17. Maria Mohd Ismail, Diana Abdul Wahab, Adilah Abdul Ghapor, Hannuun Eadiela Yaacob & Siti Nur Edlyn Nadia Zuraiju (2024). Navigating land issues in shaping national food policy response. Masa Policy Brief, 1 – 17. - Policy Paper
  18. Maria Mohd Ismail, Siti Nur Edlyn Nadia Zuraiju (2024). Biarkkan datamu bercerita. https://apakhabartv.com/2024/10/08/biarkan-datamu-bercerita/ - Mass Media(Newspaper,Radio,Tv,Popular Magazine)
  19. Ating, R., M.M. Ismail. (2023) Kesan Kemiskinan Terhadap Guna Tenaga di Sabah. Dewan Ekonomi (DBP), 50-53, ISSN 0128-8520. - Mass Media(Newspaper,Radio,Tv,Popular Magazine)

RESEARCH PROJECT

National
  1. 2024 - 2026, UNIVERSITI MALAYA RESEARCH EXCELLENCE GRANT (UMREG)
    Value Creation Analysis of Public Higher Education Institutions ( Co-Researcher)
  2. 2022 - 2025, Others MOHE - Top 100 (IIRG)-SAH
    Career Aspirations In The Midst Of Covid-19 And The Future Of Work: From The Perspective Of University Students In Malaysia ( Co-Researcher)
  3. 2022 - 2025, Government Agency
    Program Pembasmian Kemiskinan Tegar Keluarga Malaysia (bmtkm) 2022-2025 ( Co-Researcher)
  4. 2023 - 2025, Fundamental Research Grant Scheme (FRGS)
    Supply Chain Disruptions In Designing Policy Response ( Co-Researcher)
  5. 2023 - 2025, Bantuan Khas Penyelidikan (BKP Special)
    Advancing Technology In The Palm Oil Production Process For Oil Palm Smallholders In Malaysia: Bridging The Gap Between Large Plantations And Small Farms ( Principal Investigator(PI))
  6. 2025 - 2025, UM Living Labs @ UMSDC
    Solar Energy and Sustainable Development In Malaysia: Reducing Carbon Footprint ( Principal Investigator(PI))
  7. 2021 - 2024, Fundamental Research Grant Scheme (FRGS)
    Institutional Framework And Governance Of The Water Sector And The Implication On Service Delivery ( Principal Investigator(PI))
Private
  1. 2024 - 2025, Taylor's Impact Lab Project
    Developing a Model of Affordable City in Improving Quality of Life for Urban Poor, Taylor's University ( Co-Researcher)
  2. 2023 - 2024, Private Funding
    Food Security Resiliency: Building A Sustainable Food Security ? Land Use Framework ( Principal Investigator(PI))
University
  1. 2024 - 2026, Bantuan Khas Penyelidikan (BKP Special)
    Community Participation In Waste Management And Circular Economy: Assessment Of Sociocultural Factors On Policy Implementation And Interventions To Increase Waste Separation Activity ( Co-Researcher)
  2. 2023 - 2025, University Grant
    Graduate Employment And Labor Market Outcomes In Malaysia ( Co-Researcher)
  3. 2024 - 2025, University Grant
    Exploring the Synergy of Artificial Intelligence and ESG Initiatives in Malaysia through Stakeholder Perceptions: A Thematic Analysis ( Principal Investigator(PI))
  4. 2024 - 2025, University Grant
    Enhancing the Social Support for Older Women Live in Poverty: A Way Forward to Resilient Well-being in Kuala Lumpur ( Co-Researcher)
  5. 2024 - 2025, University Grant
    Empowering the Socioeconomy of the Homeless People through Tasbih Qaseh Project ( Co-Researcher)
  6. 2024 - 2025, University Grant
    Economic and Environmental Viability of Energy-Efficient Vehicles: Pathway to Malaysia's Net Zero Carbon Goals ( Co-Researcher)

PAPER PRESENTED

INVITED SPEAKER
  1. Literature Review, Graduation Exercise Seminar 2022, Faculty of Business and Economics (University) (04 Nov 2022 - 04 Nov 2022)
ORAL PRESENTER
  1. A FRAMEWORK OF COLLECTIVE TRANSPORT PLANNING: CASE STUDY OF LOCAL DISTRICTS IN KELANTAN, MALAYSIA, INTERNATIONAL CONFERENCE OF SOCIAL ADMINISTRATION AND JUSTICE (ICSAJ), DEPARTMENT OF SOCIAL AND ADMINISTRATIVE JUSTICE (International) (24 Aug 2022 - 25 Aug 2022)

ACADEMIC/ PROF. SERVICES

Evaluation
  1. (2024) Community Urban Farmers: Self Sufficiency, Wellbeing and Transition to Commercial Urban Farming, University, (Internal Examiner)
  2. (2024) Sustainable Livelihood of Herdsmen Development in Inner Mongolia in The Poverty Era, University, (Internal Examiner)
  3. (2024) Panel Temuduga Upu, University, (External Assessor)
  4. (2024) Social Media At The Workplace and Employee Performance Among Social Commerce Professionals in China, University, (Internal Examiner)
  5. (2024) Digitalization and Public Service Delivery in Guangdong China, University, (Internal Examiner)
  6. (2024) Sustainable Livelihood Development of Herdsmen in Inner Mongolia in The Post Poverty Era, University, (Internal Examiner)
  7. (2024) Masyarakat Sivil Melayu dan Pendemokrasian Di Malaysia : Kajian Kes Abim, University, (Internal Examiner)
  8. (2024) Gender Differences in Work Life Balance and Fertility Intentions : Evidence from China, University, (Reviewer)
  9. (2024) Assessing The Impacts of Government Policy On The Heterogeneity Enterprises in China, University, (Reviewer)
  10. (2023) The Motivation of The Ethical Autonomy of Grassroots Public Administrators: a Case Study On Grassroots Public Administrators in Tangshan City, China, National, (Reviewer)
  11. (2023) 10th Malaysia Statistics Conference 2023 Looking Beyond Gdp: Toward Social Well-Being and Environmental Sustainability, National, (Reviewer)
  12. (2022) Umi Fadhilah Hamzah - Mplementation of Chlid Friendly Initiatives (Cfi) Development in Local Government in Petaling Jaya and Putrajaya, University, (Internal Examiner)
  13. (2022) Xiao Li - The Role of Social Welfare for Rural Empty Nesters in Shan Dong Province, China, University, (Internal Examiner)
  14. (2022) Yu Liang -Life Satisfaction Among Elderly Living in Tangshan Public and Private Nursing Homes, University, (Internal Examiner)
  15. (2022) Marnah Binti Rusli - The Accesssibility of Public Transport in Tawau, Sabah, University, (Internal Examiner)
  16. (2022) Qintian Mao - Local Government Implementation of Garbage Classification in Jiangsu Province, China, University, (Internal Examiner)
  17. (2022) Siti Munirah Faizal Lim - Advocacy Strategy in Safeguarding The Well-Being of Older Adults in Malaysia, University, (Internal Examiner)
  18. (2022) Internal Examiner for Ge, University, (Internal Examiner)
  19. (2022) Moderating Effect of State Fragility On Globalization-Economic Growth Nexus in Sub-Saharan Africa, National, (Reviewer)
  20. (2022) 2nd Internal Examiner Ge, University, (Internal Examiner)
  21. (2022) Jiahui Cao - Analysis of The Effectiveness of Big Data in The Healthcare, University, (Internal Examiner)
  22. (2022) Wang Meng - The Effect of Welfare Allowances and Welfare Facilities On The Work Attitude of Civil Servants: a Study from Public Sector in Kunming, Yunnan Province, China, University, (Internal Examiner)
  23. (2022) Zhou Shaoqian - The Impact of Renewable Energy Policy On Economy Performance in China, University, (Reviewer)
  24. (2022) Mohd Fazli Bin Abdul Aziz - Implementation of Solid Waste Management Policy in Malaysia, University, (Internal Examiner)
  25. (2022) Moderating Effect of State Fragility On Globalization-Economic Growth Nexus in Sub-Saharan Africa, National, (Reviewer)
  26. (2022) Indonesia S Islamic Banking Financing On Micro Small Medium Enterprises, National, (Reviewer)
  27. (2022) Internal Examiner for Graduation Exercise 2022, University, (Internal Examiner)
  28. (2022) Bilal Shahid Cheema - Public Transport in Lahore: Achieving Sustainable Policy Outcomes, University, (Reviewer)
  29. (2022) Nur Badariah - Enactment and Implementation of Digital Education Policy in Public Universities, University, (Reviewer)
Contribution to external organisation
  1. (2024) Panel Bagi Sesi Kepimpinan Wanita Muda Di Kem Gerak Wanis 4b Malaysia, National, (Resource Person)
  2. (2024) Guest Lecturer At Universitas Negeri Padang, Indonesia, International, (Resource Person)
  3. (2024) Invited Speaker for Qualitative Research Methodology in Universitas Indonesia, International, (Resource Person)
  4. (2024) Invited Speaker for Qualitative Research At Universitas Negeri Padang, International, (Resource Person)
  5. (2024) Rapporteur Wacana Pemikiran Global, University, (Resource Person)
  6. (2024) Speaker for Qualitative Research Method, National, (Resource Person)
  7. (2023) Cpopc's Engagement With Academicians & Students from Higher Learning Institutions, Indonesia- Malaysia, International, (Resource Person)
  8. (2022) Moderator for Transitioning to The Endemic Phase of Covid-19: How Do We Move Forward, International, (Resource Person)
  9. (2022) International Youth Innovation, Invention and Design Competition 2022, International, (Resource Person)
Contribution to event
  1. (2023) Speaker for Graduation Exercise Seminar, University, (Panelist/Moderator)
  2. (2023) Expanding The Frontiers of Development : Lessons from Ungku Aziz, University, (Participant)
  3. (2022) Secretariat for Psychological First Aid Training by Mercy Malaysia, National, (Participant)
  4. (2022) Seminar Minda Intergenerasi Tahun 2022, National, (Participant)
  5. (2022) Chairperson/Moderator for International Conference of Social & Administrative Justice, International, (Panelist/Moderator)
  6. (2022) Facilitator for Urban Governance and Leadership in Managing Partnership for Sustainability, Mtcp 2022, University, (Course Facilitator)
  7. (2022) Speaker for Seminar Graduation 2022, University, (Panelist/Moderator)
  8. (2021) Moderator for Umiweek 2021, University, (Panelist/Moderator)
Media appearance
  1. (2024) Mempersiap Graduan Gen Z Untuk Pasaran Kerja, National, (Interview)

SUPERVISION

Under Graduate Students
  1. (2022) Industrial Training, RIDZUAN BIN RAZIDIN , PANG KANG YI, ALI HASSAN YOUNUS , CHUNG PEI MAY , WONG WEI HONG, TANG YONG KEONG, THIVEYAA A/P LOGASVARAN

TEACHING

Master
  1. (2024) EQB7011 - Urban Management
  2. (2022) ZQA7018 - Leadership and Public Management
  3. (2022) EQB7004 - Management Theory and Practice
Bachelor
  1. (2024) EIJ2006 - Human Resource Management and Organisational Behaviour
  2. (2022) EID3002 - Industrial Relations
  3. (2022) EID3003 - Organizational Behavior
  4. (2022) EID3005 - Planning and Urbanisation

PATENT/ IPR

  • SOALAN TEMUBUAL: CAREER ASPIRATIONS IN THE MIDST OF COVID-19 AND THE FUTURE OF WORK: FROM THE PERSPECTIVE OF UNIVERSITY STUDENTS IN MALAYSIA
    COPYRIGHT
  • Interview Protocol for Navigating Land Issues in Shaping National Food Policy Response
    COPYRIGHT
  • Interview Protocol - Institutional Framework and Governance of the Water Sector and the Implication on the Service Delivery
    COPYRIGHT

COURSE ATTENDED

Internal/ External Course
INTERNAL COURSE- ORGANIZED BY PTJ
  1. EMERALD TEACHING AND LEARNING 2022, Online (21 Feb 2022 - 04 Mar 2022)
  2. EMERALD RESEARCH AND SUPERVISION, Online (08 Mar 2022 - 09 Mar 2022)