Curriculum Vitae

ASSOCIATE PROF. DR. KANAGI A/P KANAPATHY

Associate Professor
  • Department of Decision Science
    Faculty of Business and Economics
  • +603-79673944

BIOGRAPHY


Kanagi Kanapathy is Associate Professor of Operations Management at Faculty of Business and Economics, University of Malaya. She was the Head of Operations and Information Systems Department from January 2020 to September 2021. Kanagi holds a Doctorate in Business Administration from University of South Australia. A versatile educator and researcher, she has 20 years of teaching experience in higher education. She also held managerial positions in multinational companies for 10 years, in manufacturing sector prior to joining the academia. Kanagi has published widely in the area of operations and supply chain management in numerous ISI WoS journals. Kanagi was a visiting research scholar at University of Nevada, Las Vegas, USA (2015-2016) and was a Consultant at Agile Management Consultancy (2022) as industry attachment. Kanagi was awarded the Highly Commended Paper of the year by Emerald Literati Network in 2016. She has presented papers at international conferences, which include the reputable IEEE conferences.She has co-authored a book on Value Added Tax: Country Governance and Economic Efficiency and has contributed a book chapter, Eco-Innovation towards Sustainability in the book, Current and Emerging Issues in Operations Management. Kanagi was awarded the Highly Commended Paper of the year by Emerald Literati Network in 2016.  She has presented papers at international conferences, which include the reputable IEEE conferences. Kanagi has been invited to deliver key note addresses in International Business Conferences such as International Conference on Business, Economics, IT and Management’ 18. She was invited as a speaker at Malaysian Technical Cooperation Programme (MTCP) 2019. She has delivered several Guest Lectures at Adam Smith Business School, University of Glasgow via online mode. Kanagi conducted an online Training Course on Productivity Measurement for Service-sector Organizations 2021, organised by Asia Productivity Organisation (APO), Tokyo, Japan.

AREAS OF EXPERTISE


  • OPERATIONS MANAGEMENT, QUALITY MANAGEMENT, SUPPLY CHAIN MANAGEMENT,
    Quality, manufacturing, service, performance,supplier involvement,new product development,innovation

ACADEMIC QUALIFICATION


  • DBA (UniSA), (Quality Management)
    University of South Australia, Adelaide
  • MBA, (General Management)
    International Islamic University Malaysia (IIUM)
  • BSc(Hons)(USM) , (Kimia)
    Universiti Sains Malaysia (Usm)

ADMINISTRATIVE DUTIES


  • Committee Members
    01 Feb 2023 - 30 Jan 2026 (Department of Decision Science, Faculty of Business and Economics)
  • Ahli Jawatankuasa Tatatertib Pelajar Universiti Malaya
    04 Mar 2011 - present (University Malaya)
  • Ahli Jawatankuasa Buku Panduan Ijazah Sarjana
    10 Feb 2012 - present (Graduate Business School, Faculty of Business & Accountancy)
  • Ahli Jawatankuasa penambahbaikan Berterusan, Inovatif dan Kreatif
    12 Nov 2010 - present (Graduate Business School, Faculty of Business & Accountancy)
  • Head of Department
    01 Jan 2020 - 09 Sep 2021 (Operation and Management Information System, Faculty of Business & Accountancy)
  • Ahli 'Pool' Pasukan Penyiasat Universiti Malaya (Unit Integriti)
    02 Jan 2020 - 31 Dec 2021 (University Malaya)
  • Curriculum Commitee for Master of Supply Chain Management Programme
    10 Jul 2018 - 09 Jul 2021 (Department of Operation and Management Information System, Faculty of Business & Accountancy)
  • Ahli Jawatankuasa Tatatertib Pelajar
    01 Dec 2020 - 31 Dec 2020 (University Malaya)
  • Internal Quality Auditor
    10 Nov 2017 - 09 Nov 2020 (Department of Operation and Management Information System, Faculty of Business & Accountancy)
  • MBA Program Curriculum Review Committee Member
    22 Oct 2018 - 21 Oct 2020 (Graduate Business School, Faculty of Business & Accountancy)
  • Internal Quality Auditor
    05 Sep 2016 - 09 Nov 2017 (Department of Operation and Management Information System, Faculty of Business & Accountancy)
  • Jawatankuasa Tatatertib Pelajar
    13 Jul 2016 - 31 Dec 2016 (University Malaya)
  • Head of Student Engagement (Student Council) CME
    08 Sep 2014 - 07 Sep 2016 (Graduate Business School, Faculty of Business & Accountancy)
  • MBA Programme Coordinator
    07 Jul 2014 - 15 Jul 2015 (University Malaya)
  • Internal Quality Auditor
    10 Nov 2014 - 30 Jun 2015 (Faculty of Business and Accountancy Dean's Office, Faculty of Business & Accountancy)
  • MBA Programme Coordinator
    11 Feb 2012 - 06 Jul 2014 (University Malaya)

MEMBERSHIPS


  • EXTERNAL ADVISORY MEMBER, SUNWAY BUSINESS SCHOOL, SUNWAY UNIVERSITY, ADVISORY BOARD
    2023 to present (National)
  • EDITORIAL ADVISORY BOARD OF SAMZODHANA::JOURNAL OF MANAGEMENT RESEARCH (ISSN 2347 4270), BOARD MEMBER
    Since 2017 (International)
  • CORE MEMBER OF CENTRE FOR RESEARCH IN INDUSTRY 4.0 (CRI4.0), UNIVERSITY OF MALAYA, MEMBER
    2022 to 2023 (University)
  • MEMBER OF PRODUCTION AND OPERATIONS MANAGEMENT SOCIETY (POMS), AN INTERNATIONAL PROFESSIONAL ORGANIZATION , MEMBER
    2021 to 2022 (International)
  • SAMZODHANA JOURNAL OF MANAGEMENT RESEARCH, EDITORIAL ADVISORY BOARD MEMBER
    2013 to 2018 (International)
  • ACADEMY OF MANAGEMENT, MEMBER
    2008 to 2014 (International)

AWARD AND STEWARDSHIP


  • Highly Commended Paper in the 2016 Emerald Literati Network Awards for Excellence, published in British Food Journal 2015 Vol 117 (8)
    Emerald Group Publishing, 2016 (International)
  • EXCELLENCE SERVICE AWARD
    University of Malaya, 2014 (University)
  • Outstanding Paper Award
    Asia Pacific Business Innovation and Technology Management Society, 2012 (International)

PUBLICATIONS


Article in Journal
WoS
  1. Chan, Sok-Gee; Har, Wai-Mun; Kanapathy, Kanagi; Celik, Saban; Aktan, Bora (2023). Country-of-origin effects on technology transfer in foreign direct investment, JOURNAL OF INTERNATIONAL TRADE & ECONOMIC DEVELOPMENT. . doi:10.1080/09638199.2023.2262615
  2. Najmi, Arsalan; Kanapathy, Kanagi; Aziz, Azmin Azliza (2022). A pathway to involve consumers for exchanging electronic waste: a deep learning integration of structural equation modelling and artificial neural network, JOURNAL OF MATERIAL CYCLES AND WASTE MANAGEMENT. . doi:10.1007/s10163-021-01332-2
  3. Najmi, A., Kanapathy, K., & Aziz, A. A. (2021). Exploring consumer participation in environment management: Findings from two-staged structural equationmodelling-artificialneural network approach. Corporate Social Responsibility and Environmental Management, 28(1), 184-195. doi: 10.1002/csr.2041
  4. Najmi, A., Kanapathy, K., & Aziz, A. A. (2021). Understanding consumer participation in managing ICT waste: Findings from two-staged Structural Equation Modeling-Artificial Neural Network approach. Environmental Science and Pollution Research, 28(12), 14782-14796. doi: 10.1007/s11356-020-11675-2
  5. Yee, F. M., Shaharudin, M. R., Ma, G. X., Zailani, S. H. M., & Kanapathy, K. (2021). Green purchasing capabilities and practices towards Firm's triple bottom line in Malaysia. Journal of Cleaner Production, 307, 14. doi: 10.1016/j.jclepro.2021.127268
  6. Kanapathy, K., Khong, K. W., Dekkers, R. (2014). New Product Development in an Emerging Economy: Analysing the Role of Supplier Involvement Practices by Using Bayesian Markov Chain Monte Carlo Technique, Journal of Applied Mathematics. (12), Article
Scopus
  1. Chan S.-G., Har W.-M., Kanapathy K., Celik S., Aktan B. (2023). Country-of-origin effects on technology transfer in foreign direct investment, Journal of International Trade and Economic Development. . doi:10.1080/09638199.2023.2262615
  2. Ong K.Y., Zailani S., Kanapathy K., Rahman M.K., Mamun A.A., Bhuiyan M.A. (2023). Determinants of effectiveness of lean healthcare performance in Malaysian public hospitals, TQM Journal. 35(7), 1815-1829. doi:10.1108/TQM-04-2022-0137
  3. Sok Gee C., Wai Mun H., Kanapathy K. (2023). Impact of China s outward direct investment on economic efficiency, Asian Development Policy Review. 11(3), 136-152. doi:10.55493/5008.v11i3.4906
  4. Najmi A., Arshad Y., Ahmed W., Kanapathy K., Aziz A.A. (2022). Understanding the role of in-store logistic operations in retail: findings from Pakistan, International Journal of Services and Operations Management. 43(1), 26-51. doi:10.1504/ijsom.2022.126248
  5. Najmi A., Kanapathy K., Aziz A.A. (2022). A pathway to involve consumers for exchanging electronic waste: a deep learning integration of structural equation modelling and artificial neural network, Journal of Material Cycles and Waste Management. 24(1), 410-424. doi:10.1007/s10163-021-01332-2
  6. Foo, M. Y. E. E., Kanapathy, K., Zailani, S., & Shaharudin, M. R. (2021). Green purchasing: Capabilities, practices and effects on firms triple bottom line performance. Estudios de Economia Aplicada, 39(3). doi: 10.25115/eea.v39i3.4160
  7. Najmi, A., Ali, S. F., Ahmed, W., Kanapathy, K., & Aziz, A. A. (2021). Understanding the role of service attributes in consumer small retailer relationships: Findings from Pakistan. International Journal of Management Practice, 14(2), 198-216. doi: 10.1504/IJMP.2021.113832
  8. Najmi, A., Kanapathy, K., & Aziz, A. A. (2021). Exploring consumer participation in environment management: Findings from two-staged structural equation modelling-artificial neural network approach. Corporate Social Responsibility and Environmental Management, 28(1), 184-195. doi: 10.1002/csr.2041
  9. Najmi, A., Kanapathy, K., & Aziz, A. A. (2021). Understanding consumer participation in managing ICT waste: Findings from two-staged Structural Equation Modeling Artificial Neural Network approach. Environmental Science and Pollution Research, 28(12), 14782-14796. doi: 10.1007/s11356-020-11675-2
  10. Yee, F. M., Shaharudin, M. R., Ma, G., Mohamad Zailani, S. H., & Kanapathy, K. (2021). Green purchasing capabilities and practices towards Firm's triple bottom line in Malaysia. Journal of Cleaner Production, 307. doi: 10.1016/j.jclepro.2021.127268
  11. Moghavvemi S., Ormond M., Musa G., Mohamed Isa C.R., Thirumoorthi T., Bin Mustapha M.Z., Kanapathy K.A.P., Chiremel Chandy J.J. (2017). Connecting with prospective medical tourists online: A cross-sectional analysis of private hospital websites promoting medical tourism in India, Malaysia and Thailand, Tourism Management. 58, 154-163. doi:10.1016/j.tourman.2016.10.010
  12. Al-Hamadany, W. A., Kanapathy, K. (2012). Information Technology outsourcing decisions in an emerging economy: The influence of perceived risks and benefits, World Applied Sciences Journal. 19(7), 1078-108618184952 (ISSN).
Others
  1. Bhalla, S., Bahar, N. & Kanapathy, K. (2023). Pre-testing Semi-structured Interview Questions Using Expert Review and Cognitive Interview Methods. International Journal of Business and Management, 7(5). 11-19.
  2. Foo, M., KANAPATHY, K., ZAILANI, S., & SHAHARUDIN, M. R. (2021). Green Purchasing: Capabilities, Practices and Effects on Firms Triple Bottom Line Performance. Estudios de economia aplicada, 39(3), 6.
  3. Najmi, A., Ali, S. F., Ahmed, W., Kanapathy, K., & Aziz, A. A. (2021). Understanding the role of service attributes in consumer small retailer relationships: findings from Pakistan. International Journal of Management Practice, 14(2), 198-216.
  4. Najmi, A., Kanapathy, K., & Aziz, A. A. (2021). Understanding consumer participation in managing ICT waste: Findings from two-staged Structural Equation Modeling Artificial Neural Network approach. Environmental Science and Pollution Research, 28(12), 14782-14796.
  5. Yee, F. M., Shaharudin, M. R., Ma, G., Zailani, S. H. M., & Kanapathy, K. (2021). Green Purchasing Capabilities and Practices towards Firm s Triple Bottom Line in Malaysia. Journal of Cleaner Production, 127268.
  6. Najmi, A., Arshad, Y., Ahmed, W., Kanapathy, K., Aziz, A. A (in press).Understanding the role of In-store Logistics Operations in retail: Findings from Pakistan. International Journal of Services and Operations Management
  7. Najmi, A., Kanapathy, K., & Aziz, A. A. (2021). Exploring consumer participation in environment management: Findings from two staged structural equation modelling artificial neural network approach. Corporate Social Responsibility and Environmental Management, 28(1), 184-195.
  8. Ong, K. Y., Zailani, S., & Kanapathy, K. (2020). Overview Issues and Challenges For Freight Logistics Industry In Malaysia. Journal of Technology and Operations Management, 15(2), 1 24.
  9. Meow Yee Foo, Kanagi Kanapathy, Suhaiza Zailani, Mohd Rizaimy Shaharudin, (2019) Green purchasing capabilities, practices and institutional pressure, Management of Environmental Quality: An International Journal, earlycite https://doi.org/10.1108/MEQ-07-2018-0133
  10. Najmi, A., Kanapathy, K.and Aziz, A.A. (2019). Prioritising factors influencing consumers reversing intention of e-waste using analytic hierarchy process. Int. J. Electronic Customer Relationship Management, 12 (1), 58 74.
  11. Kanapathy, K., Chiok S.B, Zailani S., Aghapour A.H. 2017.The Impact of Soft TQM and Hard TQM on Innovation Performance: The Moderating Effect of Organizational Culture.Int. J. Productivity and Quality Management, Vol. 20, No. 4, pp.429 461.
  12. Moghavvemi, S., Ormond, M., Musa, G., Isa, C. R. M., Thirumoorthi, T., Mustapha, M. Z. B., Kanapathy, K. and Chandy, J. J. C. (2017). Connecting with prospective medical tourists online: A cross-sectional analysis of private hospital websites promoting medical tourism in India, Malaysia and Thailand. Tourism Management, 58, 154-163.
  13. Zailani, S., Zailani, S., Iranmanesh, M., Iranmanesh, M., Aziz, A. A., Aziz, A. A.& Kanapathy, K. (2017). Halal logistics opportunities and challenges. Journal of Islamic Marketing, 8(1), 127-139.
  14. Fathi E, Zailani S., Iranmanesh, M. & Kanapathy, K., "Drivers of Consumers' Willingness to Pay for Halal Logistics", British Food Journal, 118(2),Emerald Publishing.
  15. Kanapathy,K. Wei Yee, G., Zailani, S. & Aghapour, A.H., An Intra-regional Comparison on RoHS Practices for Green Purchasing Management among Electrical and Electronics SMEs in Southeast Asia, International Journal of Procurement Management, 9(3): 249-271.
  16. Suntharalingam, C. Kanapathy, K. ,AS Othman, R Dardak, MD Shah,A Harun, MF Ahmad. 2015. Marketing Malaysian fruits to British consumers: Exploring Influential Factors . Economic and Technology Mangement Review 10(b),121-133.
  17. Zailani, S, Kanapathy, K. , Iranmanesh M. & Tieman, M. , (2015) "Drivers of halal orientation strategy among halal food firms", British Food Journal, Vol. 117 Iss: 8, pp.2143 - 2160
  18. Kanapathy, K., Kok Wei K, and Dekkers,R.,(2014) New Product Development in an Emerging Economy: Analysing the Role of Supplier Involvement Practices by Using Bayesian Markov Chain Monte Carlo Technique, Journal of Applied Mathematics, vol. 2014, Article ID 542606, 12 pages, 2014. doi:10.1155/2014/542606
  19. Wang, H.M., Kanapathy, K., 2014. Motivation for Adopting ISO 9000 Quality Management System and Firm Performance: A Case of Malaysian Construction Firms. GIABR Journal of Business. GIABR 1(1): 11-27.
  20. Al-Hamadany, W. A. and Kanapathy, K. 2012. Information technology outsourcing decisions in an emerging economy: The influence of perceived risks and benefits. World Applied Sciences Journal, 19(7), 1078-1086.
  21. Kanapathy, K.& Khan, K.A., 2012. Assessing the Relationship Between ITIL Implementation Progress and Firm Size : Evidence From Malaysia, International Journal of Business and Management, vol.7, no.2.
  22. Rasamanie, M. & Kanapathy, K. 2011. The Implementation of Cost of Quality (COQ) Reporting System in Malaysian Manufacturing Companies: Difficulties Encountered and Benefits Acquired, International Journal of Business and Social Science, vol.2, no.6 : 243-247.
  23. Kanapathy, K .(2009). Critical Factors of Quality Management Used in Research Questionnaires: A Review of Literature. Sunway Academic Journal 5.
  24. Kanapathy, K. & Jabnoun, N. 1998. Are ISO 9000 Programmes Paying off for Malaysian Manufacturing Companies? Malaysian Management Review, December,40-46.
  25. Saad, B.& Kanapathy K. 1991. Chloroquine Polymeric Membranes Electrodes: Development and Applications. Talanta 38(12), 1399-1402.
Books
  1. Sok-Gee, C., Ramly, Z. and Kanapathy, K. (2018), Value-Added Tax,Country Governance and Economic Efficiency, Kuala Lumpur, University of Malaya Press.
Chapter in Books
  1. Kanapathy, K. and Moghavvemi , S. (2018). Eco-innovation Towards Sustainability: An Implementation Perspective. In Bahri, S. ,Mohezar, S. and Jaafar, N.I. (Eds.), Current and Emerging Issues in Operations Management (pp. 45-58). Terengganu: UMT Press
Article in Proceeding
  1. Foo, M. Y., Kanapathy, K., Zailani, S., & Shaharudin, M. R. (2018). The impact of green purchasing capabilities and practices on firm sustainability. Asia Proceedings of Social Sciences, 2(1), 9-13.
  2. Kanapathy, K & Chu, K.O.,(2018, Dec) Supplier Integration Roles in New Product Development: The Automotive Suppliers Perspective, Paper Presented at 2018 IEEE International Conference on Industrial Engineering & Engineering Management, Bangkok, Thailand.
  3. Dekkers, R. and Kanapathy, K. Comparing Malaysia and Scottish Firms on Practices for Strategic Capability Management In: 2014 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Selangor, Malaysia, 9-12 Dec 2014.
  4. Rob Dekkers, Kanagi Kanapathy, Practices for Strategic Capacity Management in Malaysian Manufacturing Firms, Procedia - Social and Behavioral Sciences, Volume 57, 9 October 2012, 466-476
  5. Kanapathy, K . 2004. The Impact of ISO 9000 on Quality Management Practices. Conference Proceedings of Bangkok International Conference on Applied Business Research.
  6. Kanapathy, K. 2004 The Implementation of ISO 9000 and its Effect on Firms Financial Performance; A Study of Malaysian Manufacturing Companies. Conference Proceedings of International Business Research Conference, Melbourne.
Other Publications
  1. Chan, S.G. & Kanapathy, K.,(2021,19 Feb). Rejuvenate economy by bridging rural, urban gap. New Straits Times. https://www.nst.com.my/opinion/columnists/2021/02/667220/rejuvenate-economy-bridging-rural-urban-gap - Mass Media(Newspaper,Radio,Tv,Popular Magazine)

RESEARCH PROJECT


National
  1. 2023 - 2025, Bantuan Khas Penyelidikan (BKP Special)
    Malaysia?s Functional Superfood, the Tiger Milk Mushroom TM02? as an Adjunct for the Maintenance of Optimal Health ( Co-Researcher)
  2. 2019 - 2023, Others MOHE - Top 100 (IIRG)-IISS
    A Business Perspective For The Use Of Internet Of Drones (iod) In Search And Rescue (sar) Operations - Insights Into Acceptance And Readiness By First Responders And Society ( Co-Researcher)
  3. 2020 - 2023, Fundamental Research Grant Scheme (FRGS)
    Modelling The Role Of Technology And Foreign Direct Investment In Pushing The Economic Frontier ( Co-Researcher)
  4. 2020 - 2023, Fundamental Research Grant Scheme (FRGS)
    Modelling The Role Of Technology And Foreign Direct Investment In Pushing The Economic Frontier ( Principal Investigator(PI))
  5. 2018 - 2021, RU Geran - Fakulti Program
    An Empirical Study On The Opportunities And Challenges Of Malaysia?s Maritime Industry To Implement Ir 4.0 ( Principal Investigator(PI))
  6. 2016 - 2018, Fundamental Research Grant Scheme (FRGS)
    COMPETITION ISSUES IN THE CONTEXT OF RIDE SHARING SERVICES IN MALAYSIAN TAXI INDUSTRY ( Co-Researcher)
  7. 2016 - 2018, Geran Penyelidikan Universiti Malaya (UMRG Programme) - SBS (Equitable Society)
    Eco-innovation Towards Sustainability In Manufacturing Sector ( Principal Investigator(PI))
  8. 2015 - 2017, Geran Penyelidikan Universiti Malaya (UMRG Programme) - SBS (Equitable Society)
    Developing Halal Logistics Service Quality Delivery Assurance (hlsqda) To Enhance Halal Logistical Operations Effectiveness Among Logistics Providers ( Co-Researcher)
  9. 2013 - 2016, Geran Penyelidikan Universiti Malaya (UMRG Programme) - SBS (Equitable Society)
    Factors Influencing Sustainable Performance In The Health Tourism Industry : A Comparative Study Of Malaysia, Singapore And Thailand ( Co-Researcher)
  10. 2013 - 2015, Geran Penyelidikan Universiti Malaya (UMRG Programme) - SBS (Equitable Society)
    Developing A Sustainable Model For Halal Food Supply Chain Global Network In Malaysia ( Principal Investigator(PI))
  11. 2010 - 2011, Geran Penyelidikan Universiti Malaya (UMRG)
    SUPPLIER INTEGRATION INTO NEW PRODUCT DEVELOPMENT: A STUDY OF MALAYSIAN MANUFACTURERS ( Principal Investigator(PI))
International
  1. 2012 - 2012, Royal Society of Edinburgh
    Strategic Capacity Management ( Consultant)

PAPER PRESENTED


PLENARY SPEAKER
  1. Industrial Revolution 4.0: Shaping The Future of Business , International Conference on Global Issues, Innovations and Future Challenges in Business, Economics, IT and Management ICBEITM'18, KG College of Arts and Science (International) (08 Sep 2018 - 08 Sep 2018)
  2. Business Research Towards a Sustainable Tomorrow, 1st International Conference on Global Issues, Innovations and Future Challenges in Business, Economics, IT and Management, KG College of Arts and Science (International) (18 Feb 2017 - 18 Feb 2017)
INVITED SEMINAR
  1. Strategic Capacity Management _Workshop A, B, C, Workshops on Strategic Capacity Management conducted for Managers from Malaysian manufacturing sector, Part of Collaborative Research on Strategic Capacity Management, Organised by University Malaya (Dr Kanagi Kanapathy) and University of the West of Scotland (Dr Rob Dekkers) (National) (08 May 2012 - 17 May 2012)
INVITED SPEAKER
  1. Supply Chain Risks and Sustainable Competitiveness in Malaysian Freight Logistics Services, International Lecture Series organized by the HTWG Konstanz, Germany, University of Applied Sciences Konstanz (HTWG), Germany (International) (16 Jan 2023 - 16 Mar 2023)
  2. Supplier Involvement Roles and Practices in New Product Development , GUEST LECTURE AT THE ADAM SMITH BUSINESS SCHOOL, UNIVERSITY OF GLASGOW , ADAM SMITH BUSINESS SCHOOL, UNIVERSITY OF GLASGOW  (International) (04 Nov 2020 - 04 Nov 2020)
  3. Overview of Maritime Industry Management Through Industrial Revolution 4.0: Drivers and Barriers, MALAYSIAN TECHNICAL COOPERATION PROGRAMME (MTCP) 2019: INTERNATIONAL TRAINING COURSE ON FOSTERING MARITIME INDUSTRY MANAGEMENT THROUGH INDUSTRIAL REVOLUTION 4.0, The Maritime Institute of Malaysia (International) (19 Aug 2019 - 19 Aug 2019)
PRESENTER
  1. Supplier Integration Roles in New Product Development: The Automotive Suppliers' Perspective, 2018 IEEE International Conference on Industrial Engineering and Engineering Management , IEEE (International) (16 Dec 2018 - 19 Dec 2018)
  2. Drivers of Halal Orientation Strategy among Halal Food Firms, ESRC RESEARCH COLLOQUIUM 2016, Equitable Society Research Cluster (University) (24 May 2016 - 24 May 2016)
  3. Comparing Malaysian and Scottish Firms on Practices for Strategic Capacity Management, IEEM2014 THE IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT, IEEE (International) (09 Dec 2014 - 12 Dec 2014)
  4. Factors Affecting Healthcare Consumption Amongst International Retirement Migrants, Researchers and Stakeholders' Seminar on Current Issue in Medical Torurism, Services Research and Innovation Centre (ServRI), University of Malaya (National) (31 Oct 2013 - 31 Oct 2013)
  5. Motivation for Adopting ISO 9000 Quality Management System and Firm Performance: A Case of Malaysian Construction Firms, Global Institute of Applied Business Research 2013 International Conference, Global Institute of Applied Business Research (International) (24 Oct 2013 - 25 Oct 2013)
  6. Supply Chain Management, Information Sharing and Supply Chain Performance: A Review of Literature, 14th Annual Global Information Technology Management Association (GITMA)World Conference 2013, Global Information Technology Management Association in Collaboration with University of Malaya (International) (16 Jun 2013 - 18 Jun 2013)
  7. Practices for Strategic Capacity Management in Malaysian Manufacturing Firms, 8th International Asia Pacific Business Innovation and Technology Management Conference, Asia Pacific Business Innovation and Technology Management Society (International) (01 Jul 2012 - 03 Jul 2012)
  8. Adoption of Cost of Quality Reporting: An Initial Survey of Manufacturing Companies in Malaysia, International Conference on Business and Economic Research 2010, International Economics Development and Research center (International) (27 Nov 2010 - 28 Nov 2010)
  9. The Impact of ISO 9000 on Quality Management Practices, Bangkok International Conference on Applied Business Research. (International) (01 Dec 2004 - 03 Dec 2004)
  10. The Implementation of ISO 9000 and its Effect on Firms Financial Performance; A Study of Malaysian Manufacturing Companies., International Business Research Conference, Melbourne. (International) (15 Nov 2004 - 16 Nov 2004)
KEYNOTE SPEAKER
  1. Mitigating Supply Chain Disruption : Resilience & Technology, International Conference on Multidisciplinary Research and Innovation (ICMRI 2023), Adithya College of Arts and Science (International) (01 Apr 2023 - 01 Apr 2023)
OTHERS
  1. The impact of green purchasing capabilities and practices on firm sustainability, 4th ASIA International Conference 2018 Advances in Managing Operations and Sustainability, UTM (International) (08 Dec 2018 - 09 Dec 2018)

ACADEMIC/PROF. SERVICES


Evaluation
  1. (2024) External Advisory Member, Sunway Business School, National, (External Assessor)
  2. (2023) Evaluate Proposals for Faculty Special Research Grant (Gpkf) & Special Book Grant (Gbkf), University, (Reviewer)
  3. (2023) External Examiner for 3 Minute Thesis (3mt) Video Presentation for Postgraduate Research Method Courses (Mmx7001 and Mvx 8001), Faculty of Medicine, University, (External Examiner)
  4. (2023) Frgs Grant Proposal Reviewer, Title: Supply Chain Disruptions in Designing Policy Response, National, (Reviewer)
  5. (2023) Systematic Literature Review of Digital and Green Transformation of Micro-Sized Manufacturing Smes, International, (Reviewer)
  6. (2023) A Comparative Assessment of Composite Environmental Sustainability Index for Emerging Economies: Amultidimensional Approach, International, (Reviewer)
  7. (2023) Research Trends, Themes, and Insights On Artificial Neural Networks for Smart Cities Towards Sdg-11, International, (Reviewer)
  8. (2023) External Examiner for Phd Thesis: Emotional Intelligence and Organizational Participation Behaviour in Public Sector Banks a Study, International, (External Examiner)
  9. (2023) Thesis Evaluation and Viva Voce for Doctor of Business Administration Candidate, National, (External Examiner)
  10. (2021) Consumer Preferences for Sustainability Labels: a Case Study in Southern Italy, International, (Reviewer)
  11. (2021) Thesis a Study On Workplace Happiness Among Teaching Faculty in Bangalore, International, (External Examiner)
  12. (2021) Course Review Panel Member Master of International Business, National, (External Evaluator)
  13. (2021) Examiner for Phd Proposal Defence Examination, National, (External Examiner)
  14. (2021) Evaluate Research Grant Proposal - Developing "Technopreneurial Wheel of Risk", National, (Internal Evaluator)
  15. (2021) Competitive Advantage Through Combination of Sustainability Supply Chain Practicesand Dynamic Organizational Capabilities: a Conceptual Framework, International, (Reviewer)
  16. (2020) PhD Thesis Evaluation: A Study on Awareness Level and Perception Towards Millet Products Among Households in Salem District, Tamilnadu , (External Examiner)
  17. (2020) Review of Manuscript SO-20-0215 for SAGE open, (Reviewer)
  18. (2019) Review of Manuscript JCLEPRO-D-19-06827, in Journal of Cleaner Production , (Reviewer)
  19. (2019) Review of Manuscript MEQ-08-2018-0155.R1, in Management of Environmental Quality , (Reviewer)
  20. (2019) PhD Thesis: Lean Productivity in Malaysian Public Emergency Department: Case Studies on Lean Implementation , (Internal Examiner)
  21. (2019) PhD Thesis: Factors Influencing the Management of Agricultural Products at Cauvery Delta, Periyar Maniammai Institute of Science & Technology, Tamil Nadu, India,, (External Examiner)
  22. (2018) Review of Manuscript MEQ-10-2018-0172 for the journal Management of Environmental Quality, (Reviewer)
  23. (2018) Review of Manuscript MEQ-07-2018-0131 for the journal Management of Environmental Quality, (Reviewer)
  24. (2018) PhD Thesis: The Impact of Supply Chain Management Practices, Environmental Uncertainty and Supply Chain Flexibility on Malaysian SMEs Competitive Advantage , (External Examiner)
  25. (2017) Review of Manuscript for Asian Academy of Management Journal ( AAMJ) , (Reviewer)
  26. (2016) Article Review, Journal of Islamic Marketing, (Reviewer)
  27. (2016) PhD Thesis: MANAGING GLOBAL SUPPLY CHAIN CAPABILITIES: THE ROLE OF INFORMATION SHARING, (Internal Examiner)
  28. (2015) Review of Manuscript SCM-02-2015-0079 for Supply Chain Management: an International Journal, (Reviewer)
  29. (2014) Reader to PhD Proposal Defence , (External Examiner)
  30. (2014) Reviewer for SAGE Open publication, (Reviewer)
  31. (2013) PhD Thesis: Customer Loyalty in Business to Business Relationships: A Study of outsourcing Practices in the Malaysian Hotel Industry , (Internal Examiner)
  32. (2012) PhD Thesis:The Organisational Culture,Soft and hard TQM Effect on Organisational Performance of the Iranian Oil Companies, (Internal Examiner)
  33. (2012) PhD Thesis:Human Resource Factors and New Product Development, Faculty of Engineering and Technology, SRM University, Tamilnadu, India. , (External Examiner)
  34. (2012) PhD Thesis: An Examination of Relationship Factors and Supplier Performance in a Supply Chain Management , (Internal Examiner)
  35. (2012) Reviewed manuscript for journal: Information Development., (Reviewer)
  36. (2011) Article review, Academy of Management Annual Meeting, San Antonio, August 12-16, 2011 , (Reviewer)
  37. (2011) PhD Thesis- Supply Chain Management Practices,Supply Chain Integration and Supply Chain Performance: A Study of Electronics Firms in Malaysia. , (Internal Examiner)
  38. (2010) Article review, Academy of Management Annual Meeting, Montreal, Canada,Aug.6-10, 2010. , (Reviewer)
  39. (2010) PhD Thesis: An Examination of Relationship Factors and Supplier Performance in a Supply Chain Management., (Internal Examiner)
  40. (2009) Member of Editorial Review Board, Sunway Academic Journal,Vol.6, 2009. , (Reviewer)
  41. (2009) Article review, Academy of Management Annual Meeting, Chicago, August 7-11, 2009. , (Reviewer)
  42. (2008) Member of Editorial Review board, Sunway Academic Journal, Vol.5, 2008. , (Reviewer)
Contribution to external organisation
  1. (2020) Technical Committee Member, International Conference on Business and Social Sciences Research
  2. (2015) Visiting Research Scholar, University of Nevada Las Vegas (UNLV) USA, International
  3. (2013) External Programmes Assessor for University of Wollongong Commerce Programme, Inti International College Subang
  4. (2011) Member of Management Review Group,The Malaysian Institute of Chartered Secretaries and Administrators (MAICSA)for PDCA Programme and the ICSA IQS. , The Malaysian Institute of Chartered Secretaries and Administrators (MAICSA)
Contribution to event
  1. (2021) Speaker On Productivity, Quality and Innovation, International, (Course Facilitator)
Media appearance
  1. (2023) Productivity Talk On Asia Productivity Organization (Apo) Youtube Channel: Productivity Improvement Through New Technologies On, International, (Panelist/Moderator)

SUPERVISION


Postgraduate Student
PhD/ Doctoral
  1. (2023) Integrating Lean Practices with Artificial Intelligence Tools: A Model for Enhanced Efficiency in the Research and Development Sector of KSA, ALSHAMMARI AHMAD THIYAB H
  2. (2023) The Influence of Service Quality on Customer Loyalty in Malaysian Telecommunication Industry: Mediating Role of Customer Satisfaction, KHAMINI A/P DEVADAS
  3. (2023) Determinants and Outcomes of Big Data Analytics Adoption in Supply Chain:Perceived Security Risk as Moderator, MOLOUD
  4. (2023) The Impact of Strategic Sustainability Practices on Environmental Performance, Environmental Reputation and Brand Performance in the Construction Industry, SARAVANAN A/L SELVARAJA
  5. (2023) Managing Supply Chain Recurrent and Disruptive Risks towards Sustainable Freight Logistics Competitiveness in Malaysia, ONG KIM YOKE
  6. (2023) SOCIAL COMMERCE IN FASHION FOOTWEAR RETAILING, SUNIL BHALLA A/L HARCHAND SINGH
  7. (2023) TQM, Supply Chain Management Practice and Performance in Indonesia Retail Industry, CHAIRIL ANWAR
  8. (2021) Determinants of Consumers' Reversing Behavior: A Study on End-of-Life Mobile Phones, ARSALAN NAJMI
  9. (2020) TQM, Supply Chain Management Practice and Performance in Indonesia Retail Industry, CHAIRIL ANWAR
  10. (2020) Maritime Supply Chain Risks Management, ONG KIM YOKE
  11. (2020) DETERMINANTS OF CONSUMERS? REVERSING BEHAVIOR: A CASE OF END OF LIFE MOBILE PHONES, ARSALAN NAJMI
  12. (2018) TIME MOTION STUDIES OF RETAIL PHARMACY IN MALAYSIA : THE IMPACT OF PRESCRIPTION COUNTER REARRANGEMENT ON IMPROVING PHARMACIST PRODUCTIVITY, SAIFUL ISLAM BIN YUSOFF
  13. (2017) GREEN PURCHASING CAPABILITIES AND PRACTICES TOWARDS TRIPLE BOTTOM LINE PERFORMANCE: MODERATING EFFECTS OF INSTITUTIONAL PRESSURE, FOO MEOW YEE
Master
  1. (2021) Impact of internal lean practices on operational performance of oil and gas manufacturing firms; with factory digitalisation as moderator, FADHLI SHAZLAN ABDUL RAHMAN
  2. (2020) Intention To Adopt Big Data Analytics in Healthcare, GAN JIUNN CHANG
  3. (2020) Artificial Intelligence Adoption in Malaysia Food Manufacturing Industry: Evidence Using Technology?Organization?Environment Framework, CHOW WAI YUEN
  4. (2020) Intention To Adopt Big Data Analytics in Healthcare, GAN JIUNN CHANG
  5. (2018) Factors affecting passengers intention to use self check-in kiosks: A case of a Malaysian airport, .Pang Zhen Ann
  6. (2017) The Impact of Sustainability in Project Management on Project Success, NOR FAEZAH BTE MOHD ZAMRI
  7. (2017) Knowledge Management Capabilities and Firm Performance: The Mediating Role of Dynamic Capability, Nur Ashikin Radzali
  8. (2016) THE IMPACT OF SOCIAL MEDIA MARKETING ACTIVITIES ON BRAND TRUST AND BRAND LOYALTY: A FACEBOOK BRAND PAGE PERSPECTIVE, Noorul Syifa Mohd Isa
  9. (2016) EVALUATING THE SUCCESS OF PROJECT MONITORING SYSTEM II: AN EMPLOYEE PERSPECTIVE, NOR HAFIZAH HASSIM
  10. (2015) LEAN LEADERSHIP FACTORS INFLUENCING THE LEAN HEALTHCARE: A CASE OF MALAYSIAN PUBLIC HOSPITALS, ONG KIM YOKE
  11. (2014) Supplier Integration in New Product Development: A Case of Automotive Suppliers, Chu Kooi Onn
  12. (2013) Factors Influencing Nurses Participation in Continuing Nursing Education (CNE) Programs in Malaysia, Amutha Subramaniam
  13. (2011) Spare Parts Supply Management in Refit Program: A comparative Analysis of Royal Malaysian Navy and MISC Berhad, Cdr Shamshol Bin Md. Shah
  14. (2011) Service Quality in the Petroleum Retail Market in Malaysia, MOHD ZICKY MOHD NIZARIFF
  15. (2011) Innovation Performance and Quality Performance in ISO 9000 Certified Companies: The Role of Organizational Culture, Danielle Chiok Sook Bin
  16. (2011) Green Procurement in the Electronics Sector, Goh Wei Yee
  17. (2011) Customer Satisfaction In Malaysian Healthcare Sector, Josemoney J
  18. (2010) The use of TQM practices and quality management tools and techniques in ISO 9001 certified construction companies in Malaysia, Wang Hang Min
  19. (2010) Success Factors of ITIL Implementation in Malaysian MSC Status Organizations, Kashif Ibadullah Khan (University of Malaya (UM))
  20. (2010) Assessing the Risk and Benefits Associated with IT Outsourcing: A Study of Malaysian Business Environment, Wael AbdulSattar Jabbar
  21. (2009) Survey on the Adoption and Implementation of Cost of Quality (COQ) Reporting Among Manufacturing Organizations in Malaysia., Murugan (University of Malaya (UM))
  22. (2009) Kajian Keberkesanan Pengurusan Perolehan Alatganti Kenderaan B Tentera Darat Dan Kaitannya dengan Tahap Mobiliti Pasukan, Lt.Kol. Mohd. Shukor bin Arshad

TEACHING


Doctor Of Philosophy
  1. (2023) CXA8010 - Organization Risk Management
Master
  1. (2023) CQC7047 - Operations Management
  2. (2021) CQC7005 - Information Systems and Operations Management
  3. (2021) CQC7047 - Operations Management
  4. (2020) CQC7005 - Information Systems and Operations Management
  5. (2020) CQC7005 - Information Systems and Operations Management
  6. (2020) CXA8010 - Organization Risk Management
  7. (2018) CMGB6104 - Operations Management
  8. (2018) CXA8010 - Organization Risk Management
  9. (2016) CSGB6311 - Total Quality Management
  10. (2015) CMGB6104 - Operations Management
  11. (2015) CSGB6311 - Total Quality Management
  12. (2014) CMGB6104 - Operations Management
  13. (2014) CMGB6104 - Operations Management
  14. (2014) CSGB6311 - Total Quality Management
  15. (2013) CMGB6104 - Operations Management
  16. (2013) CMGB6104 - Operations Management
  17. (2012) CMGB6104 - Operations Management
  18. (2012) CMGB6104 - Operations Management
  19. (2012) CSGB6311 - Total Quality Management
  20. (2011) CMGB6104 - Operations Management
  21. (2011) CMGB6104 - Operations Management
  22. (2010) CMGB6326 - Supply Chain Management
  23. (2009) CMGB6104 - Operations Management
Bachelor
  1. (2023) CID3003 - Quality Management
  2. (2020) CID3001 - Supply Chain Management
  3. (2019) CID2001 - Operations Management
  4. (2019) CID2001 - Operations Management
  5. (2018) CID2001 - Operations Management
  6. (2018) CID2001 - Operations Management
  7. (2017) CID2001 - Operations Management
  8. (2017) CID2001 - Operations Management
  9. (2016) CBEB2103 - Operations Management
  10. (2016) CBEB2103 - Operations Management
  11. (2011) CBEB2103 - Operations Management
  12. (2010) CBEB2103 - Operations Management
  13. () CID2001 - Operations Management

PATENT/IPR


  • Drone4u Mobile Apps
    COPYRIGHT
  • GREEN INNOVATION TOOLKIT (GIT): A START UP GUIDE FOR SMES
    PATENT
  • Toolkit of Halal Orientation Strategy for Food Firms
    COPYRIGHT

SOCIAL RESPONSIBILITY ACTIVITIES


  • Treasurer, The Malaysian Indian Educational Development Association - a Non Profit Ngo That Conducts Education Based Activites for The Community Develpment., (22 Apr 2022 - 30 Apr 2024) (National)
  • Management Committee Member, The Malaysian Indian Educational Development Association (Themind), (09 Aug 2020 - 30 Apr 2022) (National)
  • Committee Member, The Malaysian Indian Educational Development Association, (21 Apr 2018 - 30 Apr 2020)
  • Treasurer, The Malaysian Indian Educational Development Association (Themind), (30 Apr 2016 - 30 Apr 2018)
  • Commitee Member, The Malaysian Indian Educational Development Association (Themind), (29 Mar 2014 - 27 Mar 2016)
  • President, The Malaysian Indian Educational Development Association (Themind), (25 Feb 2012 - 01 Mar 2014)
  • Organizing Committee,National Indian Youth Convention On Pursuing Excellence, 2010., (15 Feb 2010 - 03 Jul 2010)
  • Vice President, The Malaysian Indian Educational Development Association (Themind), (06 Feb 2010 - 11 Feb 2012)