Curriculum Vitae

MADAM SHAHZATUL ERMIZA BINTI JOHOL

Senior Principal Assistant Registrar
  • Talent Excellence Centre (tec)
    Registrar
  • ermiza
  • 0379677849

BIOGRAPHY

With more than 20 years of experience at the University of Malaya, my career spans human resource management, strategic planning, and corporate communications. I've melded leadership principles with academic agendas, driving organizational success through strategic alignment and effective stakeholder communication. My experience is marked by significant contributions to both the university's growth and the administrator’s portfolio. Eager to leverage this rich background, I seek new challenges where my expertise can foster further organizational excellence.

With 20 years’ experience at the University of Malaya, my career spans human resource management, strategic planning, and corporate communications. I've melded leadership principles with academic agendas, driving organizational success through strategic alignment and effective stakeholder communication. My experience is marked by significant contributions to both the university's growth and the administrator’s portfolio. Eager to leverage this rich background, I seek new challenges where my expertise can foster further organizational excellence.

ACADEMIC QUALIFICATION

  • MASTER DEGREE
    Wolonggong University, Australia
  • MStratHRM, (Human Resource Management)
    Wolonggong University, Australia
  • BCOPADM, (PENTADBIRAN KORPORAT)
    Universiti Teknologi MARA (UiTM)
  • DIP_ACC, (PERAKAUNAN)
    Universiti Teknologi MARA (UiTM)

ADMINISTRATIVE DUTIES

  • Director
    05 Sep 2024 - present (Leadership and Succession Planning Centre, Registrar)
  • Director
    05 Sep 2024 - present (Talent Excellence Centre (tec), Registrar)
  • Royal Dining Ceremony of the Faculty of Arts & Social Sciences 2019
    01 Dec 2019 - 01 Dec 2019 (University Malaya)

AWARD AND STEWARDSHIP

  • Khidmat Setia 20 Award
    2024, Universiti Malaya
  • Excellence Service Award
    2016, Universiti Malaya
  • UM Excellence Award
    2014, Universiti Malaya
  • Excellence Service Award
    2013, Universiti Malaya
  • Certificate of Excellent Service
    2008, Universiti Malaya
  • Excellence Service Award
    2007, Universiti Malaya

ACADEMIC/ PROF. SERVICES

Contribution to external organisation
  1. (2024) People Matters Roundtable Discussion 2: "enabling a Skills-based Talent Strategy for The Future of Works.", National, (Expert Advisor)
  2. (2023) People Matters Roundtable Discussion 1: "hr Evolution Perspectives: Accelerated Agility and Ex Decoded", National, (Expert Advisor)

COURSE ATTENDED

Internal/ External Course
  1. INTERNATIONAL FORUM ON WOMEN LEADERSHIP , FACULTY OF BUILT ENVIRONMENT, UNIVERSITI MALAYA (18 Sep 2025 - 18 Sep 2025)
  2. GEN Z EXPECTATIONS - THE TALENT GAME SUCCESS: A SYSTEMATIC LITERATURE REVIEW USING PRISMA, ONLINE (03 Jul 2025 - 04 Jul 2025)
  3. BENGKEL PRA JAWATANKUASA TAPISAN KECEMERLANGAN UNIVERSITI (JKTK), DORSETT, PUTRAJAYA (16 May 2025 - 18 May 2025)
  4. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 10), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (03 Feb 2025 - 05 Feb 2025)
  5. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 9), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI, UNIVERSITI MALAYA (20 Jan 2025 - 22 Jan 2025)
  6. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 8), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (06 Jan 2025 - 08 Jan 2025)
  7. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 7), GLENMARIE HOTEL & RESORT GOLF (09 Dec 2024 - 12 Dec 2024)
  8. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 7), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (09 Dec 2024 - 11 Dec 2024)
  9. BRIDGES TO SUCCESS: UM EKSEKUTIF PEER INSPIRATION & COLLABORATION PROGRAM (UM-EPIC), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (20 Nov 2024 - 21 Nov 2024)
  10. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 6), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (07 Oct 2024 - 09 Oct 2024)
  11. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 5), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (09 Sep 2024 - 11 Sep 2024)
  12. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 2), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (10 Jun 2024 - 12 Jun 2024)
  13. HRD CORP TRAIN THE TRAINER CERTIFICATION PROGRAM, UNIVERSITI MALAYA (27 May 2024 - 31 May 2024)
  14. PROGRAM KECEMERLANGAN DAN PRESTASI KEPIMPINAN BERSEPADU UM 2024 -2025 (MODUL 1), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (06 May 2024 - 08 May 2024)
  15. ANALYZING DATA WITH POWER BI., SECARA ONLINE (23 Jan 2024 - 24 Jan 2024)
  16. PENULISAN DOKUMEN RASMI : MEMO, SURAT DAN MINIT MESYUARAT, BILIK LATIHAN HTD, ARAS 4 CANSELERI (16 Nov 2023 - 16 Nov 2023)
  17. ETIKET PROFESIONAL DAN IMEJ KORPORAT, BILIK SENAT ARAS 4 BANGUNAN CANSELERI (02 Nov 2023 - 02 Nov 2023)
  18. GLOBAL CONFERENCE ON BUSINESS AND ECONOMICS RESEARCH (GCBER) 2023 , EVERLY HOTEL, PUTRAJAYA (09 Sep 2023 - 10 Sep 2023)
  19. URUS DIRI, URUS EMOSI , MEDIUM PENGAJARAN (28 May 2023 - 28 May 2023)
  20. REHATKAN WANG ANDA - MERANCANG BELANJAWAN, MEDIUM PENGAJARAN (25 May 2023 - 25 May 2023)
  21. LANGKAWI INTERNATIONAL CONFERENCE ON ADVANCED RESEARCH 2022 (LICAR22), KEDAH (08 Oct 2022 - 08 Oct 2022)
  22. THE JOINT CONFERENCE OF THE 19TH INTERNATIONAL RESEARCH CONFERENCE IN ASIA OF THE ACADEMY OF HUMAN RESOURCE DEVELOPMENT & THE 13TH CONFERENCE OF THE ASIAN REGIONAL ASSOCIATION FOR CAREER DEVELOPMENT (2021) (THE JOINT CONFERENCE OF THE AHRD-ARACD (2021), UNIVERSITI PUTRA MALAYSIA (VIRTUAL CONFERENCE) (16 Nov 2021 - 18 Nov 2021)
  23. CHANGE MANAGEMENT AND FUTURISTIC THINKING (LEADING CHANGE), ONLINE (DALAM TALIAN) (24 Aug 2020 - 24 Aug 2020)
  24. KURSUS SECARA DALAM TALIAN : PENGAJARAN BERKESAN DI ALAM MAYA , SECARA DALAM TALIAN (ONLINE) (17 Jun 2020 - 17 Jun 2020)
  25. KURSUS ONLINE GOOGLE HANGOUTS MEETS, ZOOM & MICROSOFT TEAMS, RUMAH/PEJABAT (09 Apr 2020 - 09 Apr 2020)
  26. BENGKEL PEMANTAPAN STAF IJAZAH TINGGI, EASTIN HOTEL (29 Jan 2020 - 29 Jan 2020)
  27. INTAN LEADERS TALK (ETHICS & INTEGRITY) NATIONAL ANTI-CORRUPTION PLAN (NACP), INTAN KAMPUS UTAMA BUKIT KIARA (11 Apr 2019 - 11 Apr 2019)
  28. DATA ANALYISIS FOR ADMINISTRATION, BILIK SENAT ARAS 4 BANGUNAN CANSELERI (08 Apr 2019 - 08 Apr 2019)
  29. STRATEGI KOMUNIKASI KORPORAT DAN PERHUBUNGAN AWAM, HIG HOTEL PULAU LANGKAWI, KEDAH (24 Sep 2018 - 26 Sep 2018)
  30. BENGKEL PELAN STRATEGIK DAN HALATUJU PEJABAT KOMUNIKASI KORPORAT, BANGSAR SOUTH (21 Jul 2018 - 22 Jul 2018)
  31. BRAND MANAGEMENT TRAINING, BILIK PAMERAN BANGUNAN HIR (16 Jul 2018 - 17 Jul 2018)
  32. KURSUS TRAIN THE TRAINERS 2018 SIRI 2, BILIK PAMERAN, BANGUNAN HIGH IMPACT RESEARCH (05 May 2018 - 07 May 2018)
  33. PROGRAM TRAIN THE TRAINERS SIRI 1 2018, BILIK PAMERAN BANGUNAN HIR (24 Apr 2018 - 26 Apr 2018)
  34. BENGKEL PENYEDIAAN MANUAL HAD KUASA KEWANGAN, GRAND BLUEWAVE HOTEL SHAH ALAM (26 Feb 2018 - 27 Feb 2018)
  35. PEMANTAPAN DESKRIPSI TUGAS DAN PENETAPAN KPI, BILIK SENAT ARAS 4 BANGUNAN CANSELERI (29 Jan 2018 - 30 Jan 2018)
  36. KETERAMPILAN DAN KOMUNIKASI BERKESAN, DEWAN FAKULTI EKONOMI & PENTADBIRAN (10 Jan 2018 - 10 Jan 2018)
  37. SEMINAR "MANAGING MULTIGENERATIONAL GAP & DIVERSITY", ARAS 4 BILIK SENAT BANGUNAN CANSELERI (11 Dec 2017 - 11 Dec 2017)
  38. PEMIKIRAN KREATIF DALAM PENULISAN RENCANA, PUSAT KECEMERLANGAN WISMA BERNAMA OFF JALAN TUN RAZAK KUALA LUMPUR (20 Nov 2017 - 21 Nov 2017)
  39. MENGALIH MINDA NEGATIF, DEWAN KULIAH 3 (AUDITORIUM) FAKULTI EKONOMI & PENTADBIRAN UNIVERSITI MALAYA (13 Nov 2017 - 13 Nov 2017)
  40. MEDIA CRISIS MANAGEMENT FORUM, PWTC (06 Sep 2017 - 07 Sep 2017)
  41. PERSIDANGAN KEBANGSAAN STAF KUMPULAN PROFESIONAL & PELAKSANA UNIVERSITI-UNIVERSITI DALAM KEJURUTERA, FAKULTI KEJURUTERAAN UM (26 Aug 2017 - 28 Aug 2017)
  42. KURSUS PERKONGSIAN ILMU, PEJABAT KOMUNIKASI KORPORAT, CANSELERI UNIVERSITI MALAYA (07 Jun 2017 - 07 Jun 2017)
  43. BENGKEL HALA TUJU DAN PENYELARASAN PROSES KERJA ICR 2017, BILIK COURT, UNIVERSITI MALAYA (03 May 2017 - 04 May 2017)
  44. BENGKEL KEURUSETIAAN ISTIADAT KONVOKESYEN 2017, HOTEL AWANA GENTING HIGHLANDS RESORT (21 Apr 2017 - 23 Apr 2017)
  45. BENGKEL EMPLOYEE DEVELOPMENT PLAN (EDP) SIRI 2/2017, BILIK SENAT, ARAS 4, CANSELERI (19 Apr 2017 - 20 Apr 2017)
  46. BENGKEL PENYELARASAN LAPORAN NAZIRAN PERJAWATAN FASA 3 PTJ BUKAN AKADEMIK, AWANA RESORT, GENTING HIGHLAND (27 Mar 2017 - 29 Mar 2017)
  47. INTERNATIONAL CONFERENCE ON ENGINEERING EDUCATION & RESEARCH, SYDNEY, AUSTRALIA (21 Nov 2016 - 24 Nov 2016)
  48. BENGKEL LATIHAN SPESIFIK UNIT PENTADBIRAN, PENERBITAN & KEWANGAN BERSAMA UNIT MAJLIS & PROTOKOL DAN DUTA PELAJAR, BILIK MESYUARAT 2, ARAS 4, CANSELERI, UNIVERSITI MALAYA (18 Nov 2016 - 18 Nov 2016)
  49. KURSUS UNIT UNIT PENTADBIRAN, PENERBITAN & KEWANGAN DAN UNIT MAJLIS & PROTOKOL BERSAMA DUTA PELAJAR 2016, BILIK COURT, CANSELERI LAMA, UNIVERSITI MALAYA (16 Nov 2016 - 16 Nov 2016)
  50. PROGRAM LATIHAN DUTA PELAJAR 2016, BILIK MESYUARAT 3, ARAS 4, CANSELERI (08 Oct 2016 - 08 Oct 2016)
  51. FUTURES THINKING & SCENARIO PLANNING, BILIK SENAT, ARAS 4 BANGUNAN CANSELERI UNIVERSITI MALAYA (16 Aug 2016 - 17 Aug 2016)
  52. BENGKEL PENGHURAIAN KERJA STAF BUKAN AKADEMIK UM TAHUN 2016 (24 MAC), BILIK SENAT, ARAS 4, CANSELERI (24 Mar 2016 - 24 Mar 2016)
  53. PROGRAM TEAMBUILDING 2016, FAKULTI KEJURUTERAAN, KEM BINA NEGARA, ULU SEPRI, REMBAU (18 Feb 2016 - 20 Feb 2016)
  54. KURSUS ASAS PENGURUSAN SISTEM TEKNOLOGI MAKLUMAT, MAKMAL CAD 2, ARAS 2, BLOK J, FAKULTI KEJURUTERAAN (28 Jan 2016 - 28 Jan 2016)
  55. PERSIDANGAN KEPIMPINAN DAN GOVERNAN INSTITUT PENGAJIAN TINGGI AWAM KALI KE-2, HOTEL PULLMAN BANGSAR, KUALA LUMPUR (15 Dec 2015 - 17 Dec 2015)
  56. LATIHAN DAN BENGKEL PEMBANGUNAN MATRIKS KOMPETENSI PROFESIONAL (TEKNIKAL & FUNGSIAN), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI BARU (26 Nov 2015 - 28 Nov 2015)
  57. BENGKEL PEMANTAPAN DAN PERANCANGAN AKTIVITI TAHUN 2016 ENGINE TASKFORCE FAKULTI KEJURUTERAAN, THISTLE HOTEL, PORT DICKSON, NEGERI SEMBILAN (20 Nov 2015 - 21 Nov 2015)
  58. REGIONAL CAPACITY BUILDING WORKSHOP ON THE ROLE OF TRADE IN CROSS BORDER HIGHER EDUCATION AND PROMOTION OF ERASMUS+ IN ASIA -PASIFIC, 26 OCTOBER 2015, BANGKOK (26 Oct 2015 - 26 Oct 2015)
  59. BENGKEL PEJABAT AM, BILIK ISO, MENARA KEJURUTERAAN, FAKULTI KEJURUTERAAN (27 Aug 2015 - 27 Aug 2015)
  60. WORKSHOP FOR WOMEN IN HIGHER EDUCATION MANAGEMENT:BREAKING THE GLASS CEILING, INSTITUT PENGAJIAN SISWAZAH (12 Aug 2015 - 13 Aug 2015)
  61. LATIHAN ISO 9001: QUALITY MANAGEMENT SYSTEMS, THE CUBE, MENARA KEJURUTERAAN (27 Jul 2015 - 28 Jul 2015)
  62. BENGKEL MEMPERKASAKAN KEMAHIRAN PENTADBIRAN DI KALANGAN STAF SOKONGAN FAKULTI KEJURUTERAAN, THE CUBE , TINGKAT 2 MENARA KEJURUTERAAN (01 Jul 2015 - 02 Jul 2015)
  63. STRATEGIC THINGKING & IMPLEMENTATION, ARAS 8 , WISMA R & D (03 Jun 2015 - 04 Jun 2015)
  64. BENGKEL PENYEDIAAN SPESIFIKASI PROJEK PLATFORM STUDENT LIFE CTCLE MANAGEMENT UM, SHAH ALAM (24 Apr 2015 - 25 Apr 2015)
  65. KUSUS E-MEETING DAN GOOGLE DRIVE, MAKMAL CAD/CAM FAKULTI KEJURUTERAAN (13 Apr 2015 - 13 Apr 2015)
  66. KURSUS AUDITOR DALAMAN UNIVERSITI MALAYA, PULLMAN KUALA LUMPUR (23 Feb 2015 - 24 Feb 2015)
  67. KURSUS TASK FORCE - MARKETING: TO ENGAGE & TO GROW DI THE CUBE FAKULTI KEJURUTERAAN, THE CUBE FAKULTI KEJURUTERAAN (05 Feb 2015 - 06 Feb 2015)
  68. BENGKEL PENGURUSAN KHAS, PELONJAKAN KE TAHAP DUNIA BAGI HALA TUJU FAKULTI KEJURUTERAAN , AVANI SEPANG GOLD COAST RESORT (19 Dec 2014 - 22 Dec 2014)
  69. BENGKEL PENYUSUNAN SEMULA PROSES KERJA DAN SESI MOTIVASI UNTUK PEJABAT AM, PEJ. TIMBALAN DEKAN (IJAZAH TINGGI) DAN PEJ. TIMBALAN DEKAN (IJAZAH DASAR) , TANJUNG BIDARA BEACH RESORT, MELAKA (21 Nov 2014 - 23 Nov 2014)
  70. BENGKEL PENGURUSAN FAIL, REKOD & DOKUMEN SULIT, PULAU LANGKAWI (25 Sep 2014 - 25 Sep 2014)
  71. AUN/SEED NET UNIVERSITY- INDUSTRY COLLABORATION, AUDITORIUM FAKULTI ALAM BINA (18 Sep 2014 - 18 Sep 2014)
  72. PERSIDANGAN KEPIMPINAN & GOVERNAN IPTA, HOTEL LE MERIDIAN KL SENTRAL (26 Aug 2014 - 27 Aug 2014)
  73. KURSUS KEMAHIRAN MENGURUS PASUKAN BERPRESTASI TINGGI, BILIK SEMINAR PIPPA, UNIVERSITI SAINS MALAYSIA (11 Jun 2014 - 12 Jun 2014)
  74. BENGKEL IJAZAH TINGGI, AVANI SEPANG GOLDCOAST RESORT (26 Apr 2014 - 27 Apr 2014)
  75. BENGKEL KERJA BERPASUKAN, LEMBAH AZWEEN (28 Mar 2014 - 30 Mar 2014)
  76. PENGURUSAN PROTOKOL MAJLIS UNIVERSITI (0314), ARAS 6, WISMA R&D, UNIVERSITI MALAYA (24 Mar 2014 - 25 Mar 2014)
  77. BENGKEL HALATUJU FAKULTI KEJURUTERAAN 2014, AWANA HOTEL, GENTING HIGHLANDS, PAHANG (13 Feb 2014 - 15 Feb 2014)
  78. PRA-BENGKEL HALATUJU FKUM2014, PULLMAN HOTEL, KL (06 Feb 2014 - 06 Feb 2014)
  79. KURSUS BINA PASUKAN SIRI 2, LEMBAH AZWEN (06 Dec 2013 - 08 Dec 2013)
  80. THE WOMEN EXTRAORDINAIRE FORUM 2013, RITZ CARLTON HOTEL, KUALA LUMPUR (20 Nov 2013 - 21 Nov 2013)
  81. HIGHER DEGREE PROGRAMS EVALUATION & PRE-CURRICULUM REVIEW WORKSHOP , BOULEVARD HOTEL (22 Apr 2013 - 22 Apr 2013)
  82. THE INTERNATIONAL HIGHER EDUCATION FACULTY MARKETING INNOVATION FORUM 2013, SINGAPURA (25 Feb 2013 - 28 Feb 2013)
  83. FORUM FACULTY MARKETING INNOVATION 2013, PAN PACIFIC ORCHARD (26 Feb 2013 - 27 Feb 2013)
  84. KURSUS STRATEGIC PLANNING WORKSHOP, THE CUBE, FAK KEJURUTERAAN (21 Feb 2013 - 22 Feb 2013)
  85. KURSUS LATIHAN PENGAMBILAN MINIT MESYUARAT, HOTEL SINGGAHSANA, PJ (10 May 2012 - 11 May 2012)
  86. PERSIDANGAN KEBANGSAAN PENTADBIRAN ORGANISASI (PKPO) , KUALA TERENGGANU, TERENGGANU (13 Mar 2012 - 15 Mar 2012)
  87. BENGKEL PEMANTAPAN STAFF DAN PENAMBAHBAIKAN PROSES KERJA UPP, HOTEL ROSA PASSADENA, CAMERON HIGHLANDS, PAHANG (06 Jan 2012 - 08 Jan 2012)
  88. BENGKEL PEMBANGUNAN KEPIMPINAN, PETALING JAYA HILTON (15 Jan 2009 - 15 Jan 2009)
  89. KURSUS TEKNIK MENEMUDUGA, KOMPLEKS KAMPUS KOTA (07 Jul 2008 - 07 Jul 2008)
  90. BENGKEL PEMBANGUNAN KEPIMPINAN, HOTEL EQUATORIAL BANGI (26 May 2008 - 26 May 2008)
  91. CERAMAH DAN SESI DAILOG BERSAMA MANTAN PENDAFTAR UNIVERSITI MALAYA, AUDITORIUM TUN SUFFIAN (13 Dec 2006 - 13 Dec 2006)
  92. KURSUS PEMBANGUNAN PEGAWAI TADBIR/PEN. PGW. TADBIR UNIVERSITI, PUSAT PENGAJIAN LUAR (30 Jun 2006 - 02 Jul 2006)
  93. KURSUS BETTER SPOKEN ENGLISH, HOTEL SINGGAHSANA (12 Apr 2006 - 13 Apr 2006)
  94. KURSUS KETELUSAN DALAM TATACARA MEMBUAT KEPUTUSAN, HOTEL SINGGAHSANA (05 Dec 2005 - 06 Dec 2005)
  95. KURSUS INDUKSI, HOTEL SINGGAHSANA, PETALING JAYA (13 May 2005 - 28 May 2005)
  96. KURSUS INDUKSI, ARAS 1, BANGUNAN PEPERIKSAAN (26 May 2005 - 26 May 2005)
  97. KURSUS INDUKSI, HOTEL SINGGAHSANA (11 May 2005 - 12 May 2005)