Dr. Wan Noor Azreen Wan Mohamad Nordin is a Senior Lecturer at the Faculty of Arts and Social Science, Universiti Malaya. She obtained a PhD in Management from Universiti Malaya, Malaysia, a Master of Public Administration from Universiti Malaya, and a Bachelor of Administrative Science from Universiti Teknologi MARA, Malaysia. Her research interests mainly focus on leadership, work engagement, organizational behaviour, and work performance. Her research primarily focuses on understanding the dynamics of individual and organizational factors that influence employee behavior and performance, particularly in the context of the public and nonprofit sectors. She is actively involved in studies examining leadership styles, organizational climate, psychological empowerment, and organizational citizenship behavior. Dr. Wan Noor Azreen has published in several indexed journals. Prior to joining academia, she gained professional experience as a bank officer, which enriched her practical understanding of workplace dynamics. Currently, she is involved in various collaborative research projects and remains committed to advancing knowledge that contributes both to academic scholarship and real-world organizational practices. Her work aligns with the broader goals of fostering effective leadership, enhancing employee well-being, and promoting sustainable organizational development.