Curriculum Vitae

MADAM NORAZURA BINTI HASSIM

Assistant Registrar
  • International Institute of Public Policy & Management (inpuma)
  • azure11
  • 0379673711

ACADEMIC QUALIFICATION

  • B.eco(2004) (UKM), (Economics)
    Universiti Kebangsaan Malaysia (ukm)

ADMINISTRATIVE DUTIES

  • Administration Manager
    18 Mar 2024 - present (Institute Manager's Office, International Institute of Public Policy & Management (inpuma))
  • Manager
    18 Mar 2024 - 31 Dec 2026 (International Institute of Public Policy & Management (inpuma), International Institute of Public Policy & Management (inpuma))

CREATIVITY/ INNOVATIONS

  • Cpd Calculator
    2025, The CPD Calculator is used to track all activities attended or participated in by operational staff, enabling them to plan effectively and compare their recorded information with the data available on the Portal site. (Process Improvement)
  • Task Force 5.2: Top Talent (recrUiTMent, Retention and Staff Development)
    2021, Propose an initiative for the development of a recruitment platform through online applications to replace conventional applications/filling in manual forms specifically for appointments to academic positions. (Process Improvement)
  • Creative Event Planning and Management: from a to Z
    2018, This guidebook outlines the process of organising events or programmes, specifically those related to professional development programme. It adopts the PDCA (Plan-Do-Check-Act) approach to ensure smooth execution and that all staff are well-informed and familiar with the procedures. (Process Improvement)

AWARD AND STEWARDSHIP

  • Excellence Service Award
    2023, Universiti Malaya
  • Certificate of Excellent Service
    2018, Universiti Malaya
  • Certificate of Excellent Service
    2017, Universiti Malaya
  • Certificate of Excellent Service
    2015, Universiti Malaya

PUBLICATIONS

Chapter in Books
  1. Raja Hussain, R., & Hassim, N. (Year). Amalan terbaik pemantapan pengajaran dan pembelajaran di Universiti Putra Malaysia. In Amalan terbaik pemantapan pengajaran dan pembelajaran di institusi pengajian tinggi awam Malaysia (pp. 29-41). Penerbit Universiti Teknologi Malaysia. ISBN 9789835208058.
Other Publications
  1. Yusop, F.D., Abu Hassan, Z.F., Hamzaid, N.A., Firdaus, A.S.F., Danaee, M., Chen, Y.M., Kahmis, M.H.K., Hassim, N., Abdul Ghaffar, F., & Sulaiman, A.H. (2020). Preparing academics for open access education: UM’s journey from Moodle to MOOCs. In F.D. Yusop, R. Kamalludeen, Z.F. Abu Hassan, & M.S. Nordin (Eds.), MOOCs in Malaysia towards globalised online learning (pp. 41-51). UPNM Press. ISBN: 9978-967-2414-20-9. - Conference Review

PAPER PRESENTED

POSTER PRESENTER
  1. Memantapkan Budaya Keusahawanan di Kalangan Generasi Baru Melalui Sistem Pendidikan Nasional dan Pengajian Agama:Gagasan dan Cabaran Merealisasikannya, Kongres Ekonomi Islam Ketiga yang bertema; "Menggerak Potensi Dan Memperkasa Ekonomi Ummah, Yayasan Pembangunan Ekonomi Islam Malaysia (YaPEIM) (National) (12 Jan 2009 - 15 Jan 2009)

SOCIAL RESPONSIBILITY ACTIVITIES

  • Donor for National Zoo's Adopt Project During Pandemic Covid-19 (lion & Panda), (16 Apr 2020 - 16 Apr 2020) (National)

COURSE ATTENDED

Internal/ External Course
  1. KURSUS KESEDARAN DAN PEMANTAPAN KAWALAN DALAMAN 2025, DEWAN GEMILANG, KOLEJ KEDIAMAN RAJA DR.NAZRIN SHAH (KK12) (08 Jul 2025 - 08 Jul 2025)
  2. POWERPOINT MASTERY: CREATE ENGAGING & PERSUASIVE SLIDES, SECARA ONLINE (30 Jun 2025 - 30 Jun 2025)
  3. EFFECTIVE SLIDE DESIGN FOR IMPACTFUL PRESENTATIONS, SECARA ONLINE (21 May 2025 - 21 May 2025)
  4. PENGURUSAN KEPELBAGAIAN GENERASI DAN BUDAYA , BILIK LATIHAN TEC, ARAS 4 ,BANGUNAN CANSELERI (14 Apr 2025 - 14 Apr 2025)
  5. FORUM PENDIDIKAN TINGGI ANTARA KERAJAAN MALAYSIA DENGAN REPUBLIK UZBEKISTAN, DEWAN TUNKU CANSELOR, UNIVERSITI PENDIDIKAN SULTAN IDRIS, TANJUNG MALIM (04 Feb 2025 - 04 Feb 2025)
  6. BENGKEL PENGHAYATAN KAEDAH-KAEDAH DAN PERATURAN-PERATURAN UNIVERSITI MALAYA, KUALA LUMPUR (26 Aug 2024 - 26 Aug 2024)
  7. MENGENALI KOD EKSPLOITASI, PENGANIAYAAN DAN GANGGUAN SEKSUAL DI UNIVERSITI MALAYA, ONLINE (31 Jul 2024 - 31 Jul 2024)
  8. KEPIMPINAN DIRI (SELF-LEADERSHIP) ASAS TINGKAH LAKU CEMERLANG. , ARAS 1 BILIK SEMINAR BANGUNAN HIGH IMPACT RESEARCH (HIR) (20 Oct 2022 - 20 Oct 2022)
  9. ASSURED CERTIFICATE IN LEADERSHIP AND PEOPLE MANAGEMENT, UNIVERSITI MALAYA, SUNWAY HOTEL (17 Oct 2022 - 17 Oct 2022)
  10. SEMBANG-SEMBANG ASNB LABUR AWAL ELAK KKRISIS KEWANGAN, KUALA LUMPUR (10 Feb 2022 - 10 Feb 2022)
  11. PENYELESAIAN MASALAH SECARA KREATIF DAN KRITIS, DALAM TALIAN (21 Sep 2021 - 21 Sep 2021)
  12. BENGKEL PENULISAN MENGENALI JURNAL A-Z SIRI 1A, SECARA DALAM TALIAN MELALUI APLIKASI GOOGLE MEET (14 Jul 2021 - 14 Jul 2021)
  13. PENGGUNAAN MICROSOFT TEAMS DAN ZOOM, SECARA DALAM TALIAN (07 Jul 2021 - 07 Jul 2021)
  14. SESI PERKONGSIAN ILMU ISU-ISU KRITIS DALAM PENILAIAN PENERBITAN CABARAN PENTADBIR UNIVERSITI, SECARA DALAM TALIAN MELALUI APLIKASI GOOGLE MEET (07 Jul 2021 - 07 Jul 2021)
  15. KURSUS SEMAKAN PENERBITAN DALAM WOS DAN SCOPUS, SECARA DALAM TALIAN MELALUI APLIKASI GOOGLE MEET (01 Jul 2021 - 01 Jul 2021)
  16. DISTINGUISHING THE ROTTEN APPLES IN THE PUBLICATION BASKET, SECARA DALAM TALIAN MELALUI GOOGLE MEET (28 Jun 2021 - 28 Jun 2021)
  17. ON BEST PRACTICE AND HOW TO SELECT EXTERNAL ASSESSOR, SECARA DALAM TALIAN MELALUI APLIKASI GOOGLE MEET (11 Jun 2021 - 11 Jun 2021)
  18. KURSUS ASAS MENGENALI JURNAL "A-Z", SECARA DALAM TALIAN MELALUI APLIKASI GOOGLE MEET (09 Jun 2021 - 09 Jun 2021)
  19. BENGKEL PERSEDIAAN AUDIT SWA AKREDETASI SEMULA UNIVERSITI MALAYA 2020, FACE TO FACE (03 Dec 2020 - 04 Dec 2020)
  20. BENGKEL SOE & JD BAHAGIAN SUMBER MANUSIA, DEWAN PERDANA 3, BLOK C, HEP (08 Oct 2020 - 09 Oct 2020)
  21. PROGRAM TRANSFORMASI MINDA, ARAS 4 BILIK SENAT BANGUNAN CANSELERI (05 Oct 2020 - 08 Oct 2020)
  22. BENGKEL SOE & JD BAHAGIAN SUMBER MANUSIA (BSM), BILIK SERBAGUNA, ARAS 3, WISMA R&D (01 Oct 2020 - 02 Oct 2020)
  23. BENGKEL TRAIN OF TRAINERS (TOT) BAGI PENYEDIAAN DESKRIPSI TUGAS (JD), BILIK CUBE, AKADEMI PENGAJIAN ISLAM (22 Sep 2020 - 24 Sep 2020)
  24. BENGKEL MINI LAB - PENYEDIAAN LAPORAN BAGI PERSEDIAAN AUDIT SWAAKREDITASI UNIVERSITI MALAYA 2020, BILIK SENAT, ARAS 4, CANSELERI (20 Jul 2020 - 22 Jul 2020)
  25. ANALISIS DATA DAN DASHBOARD MENGGUNAKAN PIVOT TABLE, KURSUS SECARA DALAM TALIAN (ONLINE) (06 Jul 2020 - 06 Jul 2020)
  26. BENGKEL PENYEDIAAN DOKUMEN SWA AKREDITASI, BILIK PERUNDINGAN 2, ARAS 6, CANSELERI (03 Jun 2020 - 03 Jun 2020)
  27. BENGKEL URUSAN PELANTIKAN STAF AKADEMIK ANTARABANGSA , INTERACTIVE LEARNING ROOM, ARAS 2, BANGUNAN HIR, UM (04 Feb 2020 - 04 Feb 2020)
  28. RECRUITING MASTERCLASS 2019: VALUES AND COMPETENCY BASED RECRUITING, ST. GILES BOULEVARD HOTEL, KUALA LUMPUR (27 Nov 2019 - 28 Nov 2019)
  29. BENGKEL PERJAWATAN, BILIK MESYUARAT, KOLEJ KEDIAMAN PERTAMA (23 Oct 2019 - 24 Oct 2019)
  30. BENGKEL PENAMBAHBAIKAN PROSES KERJA DI SEKSYEN PELANTIKAN DAN KEMAJUAN KERJAYA, BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (26 Jul 2019 - 27 Jul 2019)
  31. BENGKEL PENYEDIAAN LAPORAN KENDIRI AUTONOMI BAHAGIAN SUMBER MANUSIA, UM, ARAS 4, BILIK SENAT (18 Jul 2019 - 19 Jul 2019)
  32. KURSUS ORIENTASI STAF BAHARU UNIVERSITI MALAYA SIRI 2/2019, AUDITORIUM TUN MOHAMED SUFFIAN FAKULTI UNDANG ? UNDANG (17 Jul 2019 - 17 Jul 2019)
  33. BENGKEL ANALISIS TEMPOH PELANTIKAN & KENAIKAN PANGKAT STAF AKADEMIK DI UM (SIRI 2), BILIK PERBINCANGAN 2, BSM (05 Jul 2019 - 05 Jul 2019)
  34. DIET TEPAT, ANDA SIHAT, AUDITORIUM INSTITUT ASIA EROPAH (AEI) (18 Mar 2019 - 18 Mar 2019)
  35. PROJECT MANAGEMENT ESSENTIALS (A COMPREHENSIVE APPROACH IN MANAGING PROJECT), UNIVERSITI MALAYA (19 Dec 2018 - 20 Dec 2018)
  36. BENGKEL HALATUJU DAN PERANCANGAN STRATEGIK ADEC 2019, UNIVERSITI MALAYA (17 Dec 2018 - 18 Dec 2018)
  37. BENGKEL KAJIAN SEMULA STRUKTUR PORTFOLIO TNC (A&A), BENGKEL KAJIAN SEMULA STRUKTUR PORTFOLIO TNC (A&A) (26 Nov 2018 - 27 Nov 2018)
  38. ACADEMIC DEVELOPMENT MATRIX, VE HOTEL & RESIDENCE (09 Nov 2018 - 09 Nov 2018)
  39. BENGKEL PERSEDIAAN PEGAWAI PENYELARAS KAJIAN STRUKTUR ORGANISASI & PERJAWATAN UNIVERSITI MALAYA, BILIK SENAT, ARAS 4, CANSELERI (27 Oct 2018 - 27 Oct 2018)
  40. MIND YOUR LANGUAGE, BILIK SEMINAR HIR BANGUNAN HIR (19 Sep 2018 - 20 Sep 2018)
  41. ACADEMIC DEVELOPMENT MATRIX, CRYSTAL CROWN PETALING JAYA (03 Sep 2018 - 03 Sep 2018)
  42. BENGKEL CADANGAN BAYARAN KHAS HONORARIUM, BILIK SENAT, ARAS 4, BANGUNAN CANSELERI (04 Jun 2018 - 04 Jun 2018)
  43. BENGKEL KESEDARAN & PEMANTAPAN KAWALAN DALAMAN, DEWAN PENDETA, KOLEJ KEDIAMAN UNGKU AZIZ (KK11), UNIVERSITI MALAYA (19 Apr 2018 - 19 Apr 2018)
  44. PROGRAM BINA PASUKAN PORTFOLIO TIMBALAN NAIB CANSELOR (AKADEMIK & ANTARABANGSA) UNIVERSITI MALAYA 20, PROGRAM BINA PASUKAN PORTFOLIO TIMBALAN NAIB CANSELOR (AKADEMIK & ANTARABANGSA) UNIVERSITI MALAYA 2018 (24 Mar 2018 - 25 Mar 2018)
  45. DATA ANALYISIS FOR ADMINISTRATION, BILIK SENAT ARAS 4 BANGUNAN CANSELERI (19 Mar 2018 - 20 Mar 2018)
  46. KHIDMAT PELANGGAN BERKESAN, BILIK SENAT ARAS 4 BANGUNAN CANSELERI (08 Nov 2017 - 09 Nov 2017)
  47. TAKLIMAT MENGENAI INSURANS, AUDITORIUM JPPHB (11 Sep 2017 - 11 Sep 2017)
  48. MICROSOFT PROJECT 2013, MAKMAL KOMPUTER 12-4, ARAS 12 WISMA R&D (19 Jun 2017 - 20 Jun 2017)
  49. AUDIT SOLAT , DEWAN KULIAH UTAMA, AKADEMI PENGAJIAN ISLAM. (14 Jun 2017 - 14 Jun 2017)
  50. DUNIA DIBURU, AKHIRAT DIKEJAR & SEMANGAT BEKERJA DI BULAN RAMADHAN , DEWAN KULIAH UTAMA AKADEMI PENGAJIAN ISLAM (05 Jun 2017 - 05 Jun 2017)
  51. BENGKEL PERANCANGAN DAN HALATUJU PUSAT PEMBANGUNAN AKADEMIK (ADEC) UM, RUMAH KELAB PERSATUAN ALUMNI UM (PAUM) (01 Sep 2016 - 01 Sep 2016)
  52. PROGRAM TEAMBUILDING DAN KURSUS PEMANTAPAN KERJA BERPASUKAN MELALUI 10Q, RIMBA ILMU UNIVERSITI MALAYA (11 Aug 2016 - 11 Aug 2016)
  53. BENGKEL PEMANTAPAN STAF DALAMAN DAN MAJLIS PENGHARGAAN STAF ADEC, AFMOSA RESORT MELAKA (02 Apr 2016 - 03 Apr 2016)
  54. PRESENTATION USING PREZI , MAKMAL KOMPUTER 8-1, ARAS 8, WISMA R&D (28 Mar 2016 - 29 Mar 2016)
  55. BENGKEL PENYEDIAAN PEMBANGUNAN INDIVIDU UNTUK SKIM PEGAWAI TADBIR (N), DEWAN SERBAGUNA, ARAS BAWAH, PUSAT SUKAN UM (16 Dec 2015 - 17 Dec 2015)
  56. ANDA & 24 JAM : CARA BIJAK MEMBAHAGI MASA, ARAS 8 , WISMA R & D (26 Aug 2015 - 27 Aug 2015)
  57. TALK: WHAT MAKES A GOOD LEADER , DEWAN ARIF, BLOK PENTADBIRAN, FAKULTI PENDIDIKAN, UM (20 Aug 2015 - 20 Aug 2015)
  58. WORKSHOP : AMOS FOR RESEARCH, MAKMAL KOMPUTER 14-1, WISMA R&D UNIVERSITI MALAYA (10 Mar 2015 - 11 Mar 2015)
  59. KURSUS AUDITOR DALAMAN UNIVERSITI MALAYA, PULLMAN BANGSAR (23 Feb 2015 - 24 Feb 2015)
  60. KURSUS MICROSOFT ACCESS, MAKMAL KOMPUTER ARAS 14 WISMA R&D (06 Aug 2014 - 07 Aug 2014)
  61. KOMUNIKASI & PERHUBUNGAN INTERPERSONAL, ARAS 6, WISMA R&D, UNIVERSITI MALAYA (26 Jun 2014 - 27 Jun 2014)
  62. KOMUNIKASI KORPORAT (0214), ARAS 6, WISMA R&D, UNIVERSITI MALAYA (24 Feb 2014 - 25 Feb 2014)
  63. KEPIMPINAN EFEKTIF (0214), ARAS 6, WISMA R&D, UNIVERSITI MALAYA (20 Feb 2014 - 21 Feb 2014)
  64. KURSUS BINA PASUKAN PEGAWAI TADBIR SIRI 3, AWANA GOLF & COUNTRY RESORT (20 Dec 2013 - 22 Dec 2013)
  65. KURSUS PEMANTAPAN STAF DALAMAN ADEC, LAGUNA REDANG RESORT, PULAU REDANG (17 May 2013 - 18 May 2013)
  66. KURSUS PEMANTAPAN STAF DALAMAN (TEAM BUILDING), PULAU REDANG, TERENGGANU (17 May 2013 - 18 May 2013)
  67. KURSUS MEMBUAT KERTAS KERJA PENYELIDIKAN, WISMA R&D, UNIVERSITI MALAYA (25 Feb 2013 - 26 Feb 2013)
  68. PROGRAM LATIHAN PEMENTORAN STAF UM (MENTOR), BILIK SENAT, ARAS 4, BANGUNAN CANSELERI BARU (20 Feb 2013 - 21 Feb 2013)
  69. KURSUS `EFFECTIVE SAFETY & HEALTH COMMITTEE?, BILIK KULIAH 1, ARAS 6, WISMA R&D, UM (17 Dec 2012 - 18 Dec 2012)
  70. KURSUS MS POWERPOINT 2010 (ASAS/PERTENGAHAN), MAKMAL KOMPUTER 3 TINGKAT 12 WISMA R&D (27 Aug 2012 - 28 Aug 2012)
  71. KURSUS 'DECISION MAKING & PROBLEM SOLVING', BILIK KULIAH 5&6, ARAS 5, WISMA R&D, UM (28 Feb 2012 - 29 Feb 2012)
  72. KURSUS PENGURUSAN ACARA, BILIK KULIAH 1, ARAS 5, WISMA R&D, UM (20 Dec 2011 - 21 Dec 2011)
  73. KURSUS MS EXCEL 2007 (LANJUTAN), MAKMAL KOMPUTER 1, KAMPUS KOTA (23 Aug 2010 - 24 Aug 2010)
  74. KURSUS PEMANTAPAN PEGAWAI TADBIR, KOMPLEKS KAMPUS KOTA (29 Jan 2009 - 30 Jan 2009)
  75. KURSUS PEMANTAPAN PEGAWAI TADBIR, KOMPLEKS KAMPUS KOTA (29 Jan 2009 - 30 Jan 2009)
  76. PROGRAM PEMERKASAAN: QUALITY GOVERNANCE IN PUBLIC SECTOR (AA027009), (Universiti Malaya) (2023/2024)
  77. PROGRAM PEMERKASAAN: SOCIOLOGY OF HUMAN RESOURCE MANAGEMENT (AIA2010), (Universiti Malaya) (2021/2022)