Curriculum Vitae

PERSONAL DETAILS

DR. SHARIFAH AYESHAH BINTI SYED MOHD NOORI

  • Senior Lecturer

  • Department of English Language
    Faculty of Languages & Linguistics
  •    0379673032
  •   ayeshahsyed@um.edu.my

BIOGRAPHY

I'm a Senior Lecturer at the English Language Department, Faculty of Languages and Linguistics. My main research focus is healthcare discourse, specifically doctor-patient consultations. I examine how doctors and patients "do things", such as make decisions about treatment, by interacting with each other. I'm also interested in other matters related to language and communication, including professional discourse, language teaching and learning, and online communication.

Before taking on my current role, I worked for over twenty years in various positions related to language, communication and skills development.

My work experience can be divided into two main areas: Language and Content Services and Learning and Skills Development. As a language and content service provider for over 15 years, I provided writing, editing and other language consulting services for clients including students and researchers, Open University Malaysia, What3Words, UK (a geomapping start up) and Trilogy, Austin, Texas (a software company). Over 17 years as a language instructor and HRDF certified trainer, I developed and facilitated comunication skills training for a wide variety of corporate clients in Jakarta (including Bank Danamon, CINOOC, Philip Morris, Citibank) and Kuala Lumpur, including Royal Bank of Canada, TIMEdotCom,Monash University. The latter were clients of British Council, Kuala Lumpur's Professional Development Centre, where I was engaged as a training consultant. My work history is available at https://my.linkedin.com/in/ayeshah-syed-04682931

I'm interested in exploring how insights from language analysis can improve real-world practice in various fields. I also like hearing about what other researchers are working on and learning about new areas and methodologies. I welcome any ideas you might have for collaborations or research supervision.

ADMINISTRATIVE DUTIES
(Role),(Level),(Duration)
  • Universiti Malaya Human ResourceManagement System (HRMS) Team - Member, University Malaya, 15/12/2021 to present
  • Committee Member Jawatankuasa Tatatertib, University Malaya, 26/02/2021 to 28/02/2022
  • COORDINATOR, Faculty, 25/11/2020 to present
  • Head for the Postgraduate course- Aproaches to Discourse Analysis (TOX7015) for ODL Programme, Faculty, 01/06/2021 to present
  • Committee member - Career Guidance and Alumni Strategy, Faculty, 23/04/2021 to present
  • Facilitator- Task Force 5.1 Theme 5 Transformation Plan: Transform Culture, Embrace Change & Nurture Talent, University Malaya, 04/03/2021 to 31/12/2021
  • COORDINATOR, Faculty, 01/09/2020 to 30/06/2021
ACADEMIC QUALIFICATION
(Qualification),(Field),(Institution),(Year)
  • PhD (Discourse Studies), DISCOURSE ANALYSIS(DISCOURSE STUDIES), UNIVERSITI MALAYA (UM)
  • MESL, TESL(ENGLISH AS A SECOND LANGUAGE), UNIVERSITI MALAYA (UM)
  • CELTA, TESL, CAMBRIDGE UNIVERSITY, UK
  • BSc (Business), PERNIAGAAN(SCIENCE IN BUSINESS), INDIANA UNIVERSITY, BLOOMINGTON
MEMBERSHIPS
(Organisation),(Role),(Duration),(Level)
  • Universiti Malaya Human ResourceManagement System (HRMS) Team - Member, University Malay, Member, 2021 to 2022 (University)
  • International Association for Discourse Studies, Member, 2021 to 2022 (International)
  • Malaysian Association of Applied Linguistics, Member, 2021 to 2022 (National)
  • Applied Linguistics and Professional Practice - Society, Member, 2019 to 2022 (International)
  • Persatuan Bahasa Moden Malaysia, Life Member, Since 2012 (National)
  • Persatuan Bahasa Moden Malaysia, Assistant Secretary, 2019 to 2020 (National)
  • Persatuan Bahasa Moden Malaysia, Committee Member, 2016 to 2019 (National)
  • Persatuan Bahasa Moden Malaysia, Assistant Secretary, 2012 to 2016 (National)
SPECIALIZATION
(Area)
Area of Expertise
  • APPLIED LINGUISTICS (Professional discourse)
  • DISCOURSE AND PRAGMATICS (Healthcare Discourse, Doctor-Patient Talk)
  • TEACHING
    (Course Title),(Level of Study),(Institution),(Academic Session)
    Teaching
  • TOA7004 - Syntax, Post Graduate, UNIVERSITY MALAYA (2018/2019 - 1 )
  • TOA7009 - Systemic Functional Linguistics, Post Graduate, UNIVERSITY MALAYA (2018/2019 - 2 )
  • TOA7004 - Syntax, Post Graduate, UNIVERSITY MALAYA (2019/2020 - 1 )
  • TOX7001 - Research Methodology, Post Graduate, UNIVERSITY MALAYA (2019/2020 - )
  • TIX2001 - LANGUAGE ACQUISITION, First Degree, UNIVERSITY MALAYA (2020/2021 - 1 )
  • TIX1002 - Introduction to Sociolinguistics (Groups 5 and 8), First Degree, UNIVERSITY MALAYA (2019/2020 - )
  • TOX7001 - RESEARCH METHODOLOGY, Post Graduate, UNIVERSITY MALAYA (2020/2021 - 1 )
  • TOX7007 - DISCOURSE ANALYSIS, Post Graduate, UNIVERSITY MALAYA (2020/2021 - 1 )
  • TIX1002 - INTRODUCTION TO SOCIOLINGUISTICS, First Degree, UNIVERSITY MALAYA (2020/2021 - 2 )
  • TOX7001 - RESEARCH METHODOLOGY, Post Graduate (2020/2021 - 2 )
  • TOX7007 - DISCOURSE ANALYSIS, Post Graduate, UNIVERSITY MALAYA (2020/2021 - 2 )
  • Teaching Activity
  • TOX7015 - APPROACHES TO DISCOURSE ANALYSIS, Master, University Malaya (2021)
  • TOX7007 - DISCOURSE ANALYSIS, Master, University Malaya (2020)
  • TOX7007 - DISCOURSE ANALYSIS, Master, University Malaya (2021)
  • TIX1002 - INTRODUCTION TO SOCIOLINGUISTICS, Bachelor/First Degree, University Malaya (2020)
  • TIX1002 - INTRODUCTION TO SOCIOLINGUISTICS, Bachelor/First Degree, University Malaya (2021)
  • PUBLICATIONS
    (Title of publication in APA style)
    WoS
    2022
    • Ng, TC; Teo, CH; Toh, JY; Dunn, AG; Ng, CJ; Ang, TF; Abdullah, A; Syed, A; Lim, HM; Yin, K; Liew, CS (2022). Factors influencing healthcare seeking in patients with dengue: systematic review, TROPICAL MEDICINE & INTERNATIONAL HEALTH. (), . doi:10.1111/tmi.13695
    2019
    • Albury, C.; Hall, A.; Syed, A.; Ziebland, S.; Stokoe, E.; Roberts, N.; Webb, H.; Aveyard, P. (2019). Communication practices for delivering health behaviour change conversations in primary care: a systematic review and thematic synthesis, BMC FAMILY PRACTICE. 20(1), . doi:10.1186/s12875-019-0992-x
    Scopus
    2019
    • Syed A. (2019). Using a patient decision aid about insulin treatment in type 2 diabetes clinics: An activity analysis, Journal of Applied Linguistics and Professional Practice. 16(1), 76-108. doi:10.1558/jalpp.18797
    Refereed Journals
    2017
    • Syed A, Mohd Don Z, Ng CJ, et al. (2017). Using a patient decision aid for insulin initiation in patients with type 2 diabetes: a qualitative analysis of doctor patient conversations in primary care consultations in Malaysia. BMJ Open, 7 (5). doi: 10.1136/bmjopen-2016-014260 (WoS)
    • Zuraidah Mohd Don and Ayeshah Syed (2017) Patient Decision Aids in Doctor-Patient Consultations: Treatment Decision Making on Starting Insulin. Sains Humanika, 19(4-2): 93-103 (Non-WoS/Non-SCOPUS)
    Book
    2020
    • Nadarajah, K., Abdullah, A., Bujang, M. & Syed, A. (Eds.) (2020). Women for Change and Empowerment. Association of Voices of Peace, Conscience and Reason.
    Book Chapter
    2020
    • Yoong, D. & Syed A. Supporting Competing Narratives: A Membership Categorization Analysis of Identity Work in Police-Detainee Talk. In F. Rock and M. Mason (Eds.), The discourse of police interviews (pp. 100- 115). University of Chicago Press. Chicago IL: USA.
    RESEARCH PROJECT
    (Project title),(Role),(Duration),(Level)
    Academy of Family Physicians Malaysia research grant
  • Developing a Malaysian Model of Primary Care Consultations, Consultant, 2019 - 2021 (National)
  • Knowledge Transfer Programme (KTP)
  • Visi Golongan Belia Untuk Masa Depan Yang Mampan, Principal Investigator(PI), 01/08/2022 to 15/12/2022, Kementerian Pendidikan Malaysia (KPM) (Government)
  • Others MOHE - Top 100 (IIRG)-HWB
  • Lingua-Cultural Adaptation of Dementia Communication Toolkit for Use in Clinical and Social Settings, Co-Researcher, 26/01/2022 to 25/01/2024, Research University (Government)
  • Empowering Patients with Dengue to Seek Evidence-Based Health Information for Self-Care Using A Gamified Patient Education Tool the DeSCa Study, Co-Researcher, 07/12/2020 to 06/12/2022, Research University (Government)
  • Cultivating Empathy Among Dental Students: Documenting Life Stories Of Older Adults Relying On Soup Kitchens, Principal Investigator(PI), 28/11/2019 to 27/11/2022, Research University (Government)
  • Covid-19 Special Research Grant
  • Covid 19: Developing, Evaluating And Implementing A Teleconsultation System To Follow-up Patients With Type 2 Diabetes Mellitus During The Covid-19 Pandemic, Co-Researcher, 04/05/2020 to 03/05/2022, Research University (Government)
  • International Funding
  • Sustainable Development Goals In Journalism Reporting (sdgsjr), Co-Researcher, 15/11/2019 to 15/11/2022, Erasmus+ Capacity Building In Higher Education (International)
  • RU Geran - Fakulti Program
  • The Values In Shared Interactions Tool (visit) For Integrating Patient Agendas Into Consultations: A Single-centre Block-randomized Trial, Co-Researcher, 01/09/2018 to 28/02/2021, Research University (Government)
  • SUPERVISION
    Postgraduate Student
    (Title of Thesis),(Name of Candidates),(Institution),(Academic Level)
    Completed
    • CHINESE AND BRITISH MEDIA CONSTRUCTIONS OF PROTESTERS ENTERING THE HONG KONG LEGISLATIVE COUNCIL BUILDING, TAO JIAJIN, University of Malaya (MASTER)
    • , NABIHAH BINTI RUSLAN, University of Malaya (MASTER)
    • CONSTRUCTION OF OLDER ADULTS? LIFE STORIES BY MALAYSIAN DENTAL, JOANNA YOGARAJ, University of Malaya (MASTER)
    Ongoing
    • , Kit Yee Tang, University of Malaya (MASTER)
    • A Complex Dynamic System Theory Perspective on Individual differences among ELF Learners Chinese-English Translation Competence, Li Zhang, University of Malaya (PhD)
    • Corpus-based Discourse Analysis on the International Exchange of Traditional Chinese Medicine, Li Chunxiao, University of Malaya (PhD)
    • , NOR HAZILA BINTI MAT LAZIM, University of Malaya (PhD)
    • THE REPRESENTATION OF SUNNI'S IN SAUDI SHI'A DISCOURSE AND ITS IDEOLOGICAL FUNCTION: A CDA STUDY, ALGHAMDI, FAHAD SALEM J, University of Malaya (PhD)
    • , Gokul Jayakumar, University of Malaya (MASTER)
    • Power Relations in the Institutional Discourse of Malaysian Health Practitioners, Azira Sarfaraz Ahmad, University of Malaya (PhD)
    • A Linguistic Profiling of Psychiatric Patients with Suicidal Ideation: A Discursive Psychology in Forensic Linguistics, Salina Sabri, University of Malaya (PhD)
    • , KE WU, University of Malaya (MASTER)
    • Discourse Analysis on Celebrity Public Speaking from the Perspective of the System-Functional Linguistics, Wanlin Ping, University of Malaya (PhD)
    • ASSESSING SERVICE LEARNING AND EMPATHY VIA EXPERiENTIAL LEARNING IN GERIATRIC DENTISTRY AMONGST DENTAL UNDERGRADUATES, Vaishali Malhotra, University of Malaya (PhD)
    • , WONG AI LI, University of Malaya (MASTER)
    UG Student/Clinical Fellowship
    (Title of Thesis),(Academic Session)
    Ongoing
    • Context in Social Media: The Perception of Tone Indicators Among Malaysian Twitter Users, 2021
    ACADEMIC/PROFESSIONAL SERVICES
    Academic/Professional Services
    (Contribution),(Duration),(Level),(Role)
  • Article Reviewi, 26/11/2021 to 06/12/2021, International, (Reviewer)
  • BFM radio Today I Learned: How Language Shapes Thought, 03/08/2021 to 03/08/2021, National, (Interview)
  • 3L Journal - Article Reviewer, 23/07/2021 to 06/08/2021, National, (Reviewer)
  • Journal of Modern Languages - Article Reviewer, 21/04/2021 to 18/05/2021, University, (Reviewer)
  • Evaluation Activity
    (Activity),(Duration),(Category)
  • Evaluation of Masters Research Report - A POSITIVE DISCOURSE ANALYSIS OF AN INDIVIDUAL WITH DISABILITY, 2020 to 2020 (Project)
  • AWARD AND STEWARDSHIP
    (Name of Award/Stewardship),(Awarding Institution),(Year Awarded),(Type of Award)
    • Candlin Researcher Award 2019, Applied Linguistics and Professional Practice, 2020 (RESEARCH)
    CONSULTANCY PROJECT
    (Project title),(Organisation),(Duration),(Role),(Level)
    • Translation Assessment of Data Collection Instrument, Associate Professor Dr Cila Umat, Universiti Kebangsaan Malaysia, 01/04/2021 to 01/04/2021 (National)
    • Lecturer for Short Term Mobility Programme with Daejin University, Daejin University, 01/12/2020 to 01/12/2020 (International)
    PAPER PRESENTED
    (Title),(Event),(Date Presented),(Organiser),(Level)
    PLENARY SPEAKER
  • Applying linguistics in the wild: 3 ways you can make a difference, 8th Postgraduate Research Conference, 19/12/2020 to 19/12/2020, Postgraduate Students of Faculty of Languages and Linguistics, University Malaya (National)
  • INVITED SPEAKER
  • Making a Decision about Starting Insulin Therapy: Insights from Two Discourse Analytical Approaches , Discourse & Communication Webinar, 17/12/2021 to 17/12/2021, School of Humanities, Universiti Sains Malaysia (National)
  • ACADEMIC WRITING SKILLS: SYNTHESISING, SUMMARISING, PARAPHRASING, AND QUOTING ONLINE WORKSHOP, Training Session, 11/12/2021 to 11/12/2021, ACE Learning Excellence & Innovation (National)
  • Boost Your Academic Writing: Tips and Strategies for Postgraduate Students, Faculty of Education Webinar, 24/04/2021 to 24/04/2021, Faculty of Education, Universiti Malaya (University)
  • Investigating Doctor-Patient Interaction in Primary Care Consultations Using Discourse Analysis , Video Conferencing with Universitas Airlangga (DECOTA) , 29/09/2020 to 29/09/2020, Universitas Airlangga (International)
  • ORAL PRESENTER
  • Like the Taming of the Shrew-Patients' Constructions of Control in Talk about Starting Insulin, Malaysian Association of Applied Linguistics International Conference (MAALIC )2021, 08/09/2021 to 10/09/2021, Malaysian Association of Applied Linguistics (International)
  • Adapting Research Methodology During Covid-19: Insights from a Pilot Study on Cultivating Dental Students Empathy Number, 20th Annual Scientific Meeting of International Assocation for Dental Research - Malaysian Section 2021, 01/09/2021 to 01/09/2021, International Assocation for Dental Research - M (International)
  • Does a web-based patient agenda list improve satisfaction in primary care consultations? A cluster-RCT, Asia Pacific Primary Care Research Conference 2021, 16/07/2021 to 17/07/2021, , Nanyang Technological University (International)
  • Which patients with Type 2 Diabetes Mellitus are not suitable for teleconsultation? An exploratory study, Asia Pacific Primary Care Research Conference 2021, 16/07/2021 to 17/07/2021, Nanyang Technological University  (International)
  • POSTER PRESENTER
  • So there are a few choices that I can recommend to you lah: The use Malaysian English discourse particles in psychiatric consultations, 3rd International Connect Malaysia Confere ce, 17/08/2021 to 19/08/2021, Universiti Kebangsaan Malaysia & Nottingham University Malaysia (International)
  • PRESENTER
  • Conversational Trajectories When Using a Patient Decision Aid on Starting Insulin in Malaysian Primary Care Consultations, Applied Linguistics and Professional Practice, 16/09/2020 to 18/09/2020, Aalborg University (International)
  • Theme-Oriented Discourse Analysis-Findings from a Study of Decision Making about Insulin for Type 2 Diabetes, Applied Linguistics and Professional Practice 2019, 23/09/2019 to 25/09/2019, UTM, Aalborg University, UCSI (International)
  • Question-Answer Sequences in Treatment Decision Making about Insulin, MICOLLAC 2018: 10th Malaysia International Conference on Languages, Literatures and Cultures, 14/08/2018 to 16/08/2018, University Putra Malaysia (International)
  • OTHERS
  • Activity Analysis of Doctor-Patient Consultations involving a PDA about Starting Insulin: Some Findings and Challenges, Oxford Research in Conversation Analysis (ORCA) Data Session, 20/04/2018 to 20/04/2018, ORCA (University)