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CURRICULUM VITAE
PERSONAL DETAILS

Name
  Suraya Binti Hamid
Designation
  Lecturer
Department
  Department of Information Science
Faculty
  Faculty of Computer Science & Information Technology
Tel. No. (Office)
  03-7967600 ext 2501
Fax No.
  +61393494596
E-mail Address
  suraya_hamid@um.edu.my
Homepage URL
  http://perdana.fsktm.um.edu.my/suraya
ResearcherID Link
  http://www.researcherid.com/rid/B-9864-2010
Address(Office)
  Department of Information Science, Faculty of Computer Science & Information Technology University of Malaya, 50603 Kuala Lumpur, MALAYSIA

ACADEMIC QUALIFICATION
(Qualification), (Institution).
Master of Information Technology(Comp. Sc), CGPA 3.28/4.00, UNIVERSITI KEBANGSAAN MALAYSIA (UKM)
Bachelor of Information Technology (Hons)(CGPA 3.0/4.0)in Industrial Computing, UNIVERSITI KEBANGSAAN MALAYSIA (UKM)

PROFESSIONAL AFFILIATION/MEMBERSHIP
(Organisation), (Role), (Year), (Level).

ASSOCIATION OF INFORMATION SYSTEM (AIS), Member, 2008-2008, (International)

PERSATUAN CAPAIAN MAKLUMAT DAN PENGURUSAN PENGETAHUAN MALAYSIA (PECAMP)/INFORMATION RETRIEVAL AND KNOWLEDGE MANAGEMENT SOCIETY MALAYSIA:0632-07-SEL, Committee Member, 2008, (National)

AREAS OF EXPERTISE
(Area).

Knowledge Management, E Elearning (knowledge Management, e-learning, Infromation Systems)

Web Technology (Online Social Networking in Higher Education ( Higher Education 2.0))

Information Services Sn: Including Information Services, Library Services, Bioinformation Services, Business Intelligence Services, Collaborative Computing Services, Education And Training Services, Health Information Services, Legal Information Services, Natural Resource Services, Political Information Services, Social And Community Information Services And Internet (Social Media, Online Social Networking, Higher Education, Social Technology Appropriation, )

RECENT SELECTED PUBLICATIONS
(Publication).
 
Chapter In Book
 
2005

Suraya Hamid, "A Framework for Strategic Future E-Learning Applications to Support Sustainable Growth in the E-Learning Industry" in "Recent Research Developments in Learning Technologies (2005), Editors: A. M ndez-Vilas, B. Gonz lez-Pereira, J. Mesa Gonz lez, J.A. Mesa Gonz lez, FORMATEX, Badajoz, Spain (2005), ISBN Vol. I (pp. 1-447): 609-5995-3. 
 
Article In Academic Journals
 
2009

May Leen Yu, Suraya Hamid, Mohamad Taha Ijab and Hsaio Pei Soo (2009). The e-balanced scorecard (e- BSC) for measuring academic staff performance excellence. Higher Education. Vol 57 No 6: 813-828 (ISI-Cited Publication)
 
2008

Wan Adli Ridzwan Wan Hassan, Suraya Hamid, Azah Anir Norman and Norizan Mohd Yasin, Storyboards Based on Instructional Design Principles: A Tool for Creating e-Learning Content,The International Journal of Learning, Volume 15, Issue 6, pp.163-178 (Non-ISI/Non-SCOPUS Cited Publication)

Suraya Hamid, Nur Azizan @ Nur Azyan Yusof, Mohamad Taha Ijab, Olivia Leong , Hong Jia Jean.2008. The Design and Development of an Open and Flexible E- Training System for the Creation of Learning Organizations. Journal for Information Systems Research and Practice Volume 1 No 1 2008 (ISSN 1985-3920 MALAYSIA) (Non-ISI/Non-SCOPUS Cited Publication)

Suraya Hamid and Hamidah Ahmad, Knowledge Management in Tourism Industry: KMS For Tourist Information Counter in Malaysia, Journal of Information and Knowledge Management Vol.7, No.3 (2008):1-14 (Non-ISI/Non-SCOPUS Cited Publication)
 
2007

Nur Azizan @ Nur Azyan, Yusof, & Suraya, Hamid. "MathematicsWeb-Based System as Students Study Companion: A Scenario in Malaysia" The International Journal of Learning.CG Publisher. Vol 14, Issue 9 
 
2004

Mohamad Taha Ijab, Suraya Hamid, Rina Md. Anwar, "Teaching and Learning of E-Commerce Courses Via Hybrid E-Learning Model In UNITAR", (Extended Refereed Journal Paper) for the special issue of Journal of Electronic Commerce in Organizations (JECO),Vol.2, No 2, Idea Group Publishing, Hershey, PA, U.S.A, March - June 2004 Issue.Conference: 
 
Proceeding
 
2012

Suraya Hamid, Shanton Chang, Jenny Waycott, and Sherah Kurnia, "A Systematic Appropriation of Social Technologies for Educational Activities: Empirical Study of Australian Lecturers" (July 29, 2012). AMCIS 2012 Proceedings. Paper 17. http://aisel.aisnet.org/amcis2012/proceedings/ISEducation/17 
 
2011

Hamid, S., Kurnia, S., Waycott, J., Chang, S. (2011). Exploring Malaysian Students Perspectives of Online Social Networking (OSN) Use for Higher Education, Paper presented at the 22nd Annual Conference ISANA International Education Association (ISANA) 2011. 29 Nov 2 Dec 2011, Hobart, Tasmania. 

Hamid, S., Chang, S., Waycott, J., & Kurnia, S. (2011). Making sense of the use of online social networking in higher education: An analysis of empirical data using activity theory. Paper presented at MCIS2011: 6th Mediterranean Conference on Information Systems. Limassol, Cyprus, September 3rd 5th 2011. 

Hamid, S., Waycott, J., Kurnia, S., Chang, S. (2011). Appropriating online social networking (OSN) activities for higher education: Two Malaysian cases. In Changing Demands, Changing Directions. Proceedings of the Australasian Society for Computers in Learning in Tertiary Education 2011 (pp. 526 538).Hobart: Ascilite. 
 
2010

Hamid, S., Chang, S. & Kurnia, S. (2010). Investigation of the Use and Benefits of Online Social Networking (OSN) in higher education. The 8th Education and Information Systems, Technologies and Applications: EISTA 2010, 29 June 2 July 2010. Orlando, Florida. http://www.iiis.org/CDs2010/CD2010SCI/EISTA_2010/index.asp?id=0&area=3 

Hamid, S., Waycott, J., Chang, S., & Kurnia, S. (2010). The use of online social networking for higher education from an activity theory perspective. In Pacific Asia Conference on Information Systems 2010 Proceedings (pp. 1414 1425). 
 
2009

Hamid, S., Chang, S. & Kurnia, S. (2009). Identifying the Use of Online Social Networking in Higher Education. ASCILITE 2009, 6-9 December 2009. Auckland, New Zealand. http://www.ascilite.org.au/conferences/auckland09/procs/hamid-poster.pdf 
 
2008

Suraya Hamid, Yu May Leen, Soo Hsaio Pei,Measuring the Performance and Excellence of Academicians through the e-Balanced Scorecard (e-BSC)). International Business Information Management Conference (9th IBIMA) on January 4, 5, and 6, 2008 in Marrakech, Morocco. (ISBN: 0-9753393-8-9) 

Suraya Hamid, Nur Azizan @ Nur Azyan, Yusof, Creating Learning Organization through the Development and Implementation of an Open and Flexible E-Training System. International Business Information Management Conference (9th IBIMA) on January 4, 5, and 6, 2008 in Marrakech, Morocco. (ISBN: 0-9753393-8-9) 

Suraya Hamid, Yu May Leen, Soo Hsaio Pei and Mohamad Taha Ijab. Using e-Balanced Scorecard in Managing the Performance and Excellence of Academicians, Pacific Asia Conference on Information System (PACIS 2008) on July 3-7 2008 in Suzhou, China. (ISBN: 978-962-442-3013). 

Suraya Hamid, Yu May Leen, Soo Hsaio Pei and Mohamad Taha Ijab. Towards a Better Performance Measurement & Management in Assessing the Excellence of Academicians using the e-BSC. Knowledge Management International Conference (KMICe 2008) on June 10-12 2008 in Langkawi, Malaysia. (ISBN: 978-983-3827-73-2). 
 
2007

Nur Azizan @ Nur Azyan, Yusof, & Suraya, Hamid. "MathematicsWeb-Based System as Students Study Companion: A Scenario in Malaysia" e Learning Symposium, RMIT, Melbourne Australia. 9-12 November 2007 

Nur Azizan @ Nur Azyan, Yusof, & Suraya, Hamid. The Design and Development of Mathematics Online System (MOST) for Secondary School: A Scenario in Malaysia. 12th International Conference on Education (ICE 07), Sultan Hassanal Bolkiah Institute of Education, Universiti Brunei Darussalam, 2007, pp 44. 

Suraya Hamid, Jamaliah Mohammad Nayan, Zaitun Abu Bakar, Azah Anir Norman, Knowledge Management Adoption and Implementation Readiness: A Case Study of the National Library of Malaysia. International Conference on Libraries, Information and Societies (ICoLIS) 26-27 Jun 2007, Petaling Jaya, Malaysia 

Suraya Hamid, Azah Anir Norman, Zaitun Abu Bakar, and Jamaliah Mohammad Nayan, NLM Knowledge Bank: A Framework of Managing Knowledge in the National Library of Malaysia. International Conference on Libraries, Information and Societies (ICoLIS) 26-27 Jun 2007, Petaling Jaya, Malaysia 
 
2006

Lutfiah Mokhtar, Suraya Hamid, " Knowledge Management Portal for SME industry in Malaysia ", International Conference, Science and Technology: Application in Industry and Education,Penang 8-9 Disember 2006 

Suraya Hamid, Azah Anir Norman,"Implementation of Community of Practices (COPs) in Local Organisations",The 1st International Conference and Exibition on e-learning 2006: A New Era of Learning and Culture, Bahrian 17-19 April 2006. 

Suraya Hamid, Hamidah Ahmad, "Requirements Analysis on Knowledge Management System (KMS) for Tourism Malaysia : A Framework", The 5th International Conference on e-Business 2006 (NCEB2006): Global e-Busines: Best Practice, Bangkok, Thailand.November 2-3, 2006, ISBN 974-456-657-4 (pp.226-273) 

Yana Mazwin Mohmad Hassim, Salimah Mokhtar, Suraya Hamid,"The Framework for Faculty Memory Information System ",Knowledge Management International Conference and Exibition (KMICE) 2006: Organisational and Inter Organisational Learning:Creating, retaining and Transfer Knowledge, Kuala Lumpur 6-8 June 2006, ISBN 983-3282-90-3 (pp.634-641). 
 
2005

Suraya Hamid and Wencelius Dom Wilson, "GECIHL: A web-based club and association system" in "Recent Research Developments in Learning Technologies (2005), Editors: A. Mandez-Vilas, B. Gonzalez-Pereira, J. Mesa Gonzalez, J.A. Mesa Gonz�lez, FORMATEX, Badajoz, Spain (2005), ISBN Vol. I (pp. 1-447): 609-5995-3. 

Suraya Hamid, Wencelius D. Wilson, "E-Persatuan: University Malaya s Online Students Society System , International Conference on Information and Communication Technology in Management 2005. Challenges and Prospects, organized by Multimedia University, The Equatorial Hotel, Melaka, 23-25 May 2005 

Suraya Hamid, "A Generic Integrated Intelligent Agent (GIIA) for Electronic Business", International Conference on E-Commerce, The Summit Hotel, USJ, organized by Universiti Utara Malaysia, 10 - 11 January 2005. 
 
2004

Suraya Hamid , Mohamad Taha Ijab, "Knowledge Management in Product Development: A View from Knowledge Transfer Perspective", The 2004 International Business Information Management Conference: Technology & Organizations in the 21st Century, Amman, Jordan, 4 - 6 July 2004. 

Suraya Hamid , Mohamad Taha Ijab , Zaitun Abu Bakar, Rina Md Anwar, "A Macro View on Social, Cultural and Ethical Issues Posed By E-Business", The 2004 International Business Information Management Conference: Technology & Organizations in the 21st Century, Amman, Jordan, 4 - 6 July 2004. 
 
2003

Mohamad Taha Ijab, Suraya Hamid, Rina Md. Anwar, Teaching & Learning of E-Commerce Courses Via Hybrid E-Learning Model In UNITAR , The E-Commerce - 2003 Workshop on E-Commerce & Education. The Hong Kong Polytechnic University, Kowloon, Hong Kong, 24 July 2003. [publications in previous workplace, Universiti Tun Abdul Razak (UNITAR)] 

Mohamad Taha Ijab, Suraya Hamid, Rina Md. Anwar, Ho Jen Feng, Wireless Restaurant System via Pocket PC , Conference on Computer Integrated Systems, Advanced Technology Congress 2003, Putrajaya Marriott Hotel, IOI Resort, organized by Universiti Putra Malaysia, 20 21 May 2003. [publications in previous workplace, Universiti Tun Abdul Razak (UNITAR)] 
 
Others
 
2006

TOPIC KNOWLEDGE MANAGEMENT SYSTEM IN TOURISM INDUSTRY 3RD ANNUAL DIGITAL E-GOV ASIA SUMMIT NOVEMBER 2006 

CONSULTATION PROJECT/CONSULTANCY
(Project title), (Role), (From)-(Until), (Organisation).

Invited Panel Member for the 3rd Workshop for the Development of the National R&D Roadmap for E-Learning Technology organized by MIMOS, 21 September 2005, Committee Member, 2005-2005, MIMOS SDN BHD

AWARDS AND RECOGNITIONS
(Name of Award), (Awarding Institution), (Year Awarded), (Level).

Student Google Travel Prize 2012, Department of Computing and Information Systems, University of Melbourne, 2012, (INTERNATIONAL)

AEI Bursary Award(ISANA, 2011), Australian Education International (AEI), The Australian Government, 2011, (INTERNATIONAL)

Gold Medal:UM Research, Invention and Innovation Exhibition 2009, University of Malaya, Kuala Lumpur, 13-15 January 2009.Measuring the Performance and Excellence of Academicians Through the e-Balanced Scorecard (e-BSC. Measuring the Performance and Excellence of Academicians Through the e-Balanced Scorecard (e-BSC) , University of Malaya, 2009, (UNIVERSITY)

Anugerah Khidmat Cemerlang(APC) Universiti Malaya 2007/ Excellence Service Award University of Malaya 2007, Universiti Malaya, 2008, (UNIVERSITY)

Bronze Award, 19th International Invention, Innovation and Technology Exibition., Malaysian Invention and Design Society (MINDS), 2008, (NATIONAL)

Sijil Perkhidamatan Cemerlang (SPC) bagi Tahun 2006, (Certificate of Excellence Services 2006 awarded by University of Malaya) , Universiti Malaya, 2007, (UNIVERSITY)

Silver Medal: E- mentoring System Via Mobile Device for Higher Learning Institution Ekspo Penyelidikan Rekcipta & Inovasi, UM 2007, University Malaya, 2007, (UNIVERSITY)

Anugerah Kecemerlangan Sukan -(SUKMA 1994)(Sport Excellence Award, 2004 by MARA College, Ng Sembilan, Malaysia), Kolej Mara Seremban, Negeri Sembilan, 1994, (NATIONAL)

PRESENTATIONS
(Title), (Event), (Date Presented), (Organiser), (Level).
 
Invited Speaker

Knowledge Management in Tourism Industry: Are We There Yet?, 3rd Annual e-Gov Asia Summit 2006, 02 Nov 2006 to 03 Nov 2006, The World Summits Organisation, (International)

SUPERVISION

 
Post Graduate Level
(Name of Degree), (Name of Candidates), (Title of Thesis), (Academic Session)

Completed

, Soo Hsaio Pei, Individual Performance Planning and Measurement for Academicians Through the development of e-Balanced Scorecard (e-BSC), 2006/2007

Masters Degree, Yu May Leen, Te-Balanced Scorecard System for Performance Planning and Management of Lecturers in Higher Education Institutions, 2006/2007

Masters Degree, Zul Haizal Bin Zainal Abidin, The Development of Content Management System for Narcotics Department in Royal Malaysian Police, 2005/2006

Masters Degree, Wan Adli Ridzuan Bin Wan Hassan, An Application for creating e-learning Content Storyboard based on Instructional Design Principles, 2003/2004

Masters Degree, Nur Azizan @ Nur Azyan Bt. Yusof, E Learning Using Study Companion Approach for Secondary School Mathematics, 2003/2004

Masters Degree, Jamailah Mohd Nayan, Knowledge Management at National Library of Malaysia, 2003/2004

Masters Degree, Hamidah Ahmah, Knowledge Management System for Tourist Information Counter, 2003/2004

Masters Degree, Nor Mazlizzah Seet Bte Abdullah, Knowledge Sharing in Malaysian Armed Forces Pay Directorate Through A Knowledge Management System, 2003/2004

TEACHING
(Course Title), (Academic Session), (No of Student), (No of Contact Hours).


Post Graduate

KNOWLEDGE MANAGEMENT, 2005/2006(2), 59, 42

KNOWLEDGE MANAGEMENT, 2005/2006(1), 47, 42

First Degree

Principle of Information Systems, 2008/2009(1), 117, 42

ACADEMIC PROJECT FOR MANAGEMENT AND INFORMATION SYSTEM, 2008/2009, 4, 14

Knowledge Management, 2008/2009, 40, 42

PRINCIPLES OF INFORMATION SYSTEMS, 2007/2008(2), 102, 42

KNOWLEDGE MANAGEMENT, 2007/2008(2), 23, 42

BUILDING AN INFORMATION TECHNOLOGY BASED SOCIETY, 2005/2006(2), 75, 28

DIGITAL INFORMATION SOURCES AND SERVICES, 2005/2006(2), 4, 42

INFORMATION SYSTEM, 2005/2006(2), 34, 42

ACADEMIC PROJECT FOR MANAGEMENT AND INFORMATION SYSTEM, 2005/2006(2), 15, 14

KNOWLEDGE MANAGEMENT, 2005/2006(1), 35, 42

ACADEMIC PROJECT FOR MANAGEMENT AND INFORMATION SYSTEM, 2005/2006(2), 14, 14

Knowledge Management, 2005/2006(2), 37, 42

DECISION SUPPORT SYSTEM, 2004/2005(2), 35, 42

INFORMATION SYSTEM, 2004/2005(2), 27, 42

BUILDING AN INFORMATION TECHNOLOGY BASED SOCIETY, 2004/2005(1), 112, 28